We were given a room with (what seemed like) everyone's A/C generator outside the window with an engine noise that appeared was going to go all night, but as we went to go to bed, we found several hairs under the blanket on the sheets and pillowcases. The Hotel Clerk was excellent. Moved us to a new room immediately and apologized.... But none of that mattered once we stepped out of the hotel lobby right into the beach. It was amazingly beautiful and awesome!
Location, type of room, staff were awesome! But after checking n next day not cleaning, towels anything. Had to call to get. They sweep floor changed sheets left towels. After that no more cleaning had to call each day for towels, ect. Floor was never cleaned anymore. Either we had to walk to office/ call all the time for this. They did ask us if anyone came to clean room we said first day but after that no one ever came. And I mean ever!
My husband and I had a delightful stay at Villa Europa! Luis and Josie, the owners, were so friendly, helpful, and wanted to do anything they could to make our visit enjoyable. The hotel, while not new, is beautifully maintained and very clean. Careful thought was put into providing everything you need for a short or extended stay. The kitchenette had a full size fridge, as well as stove, blender, dishes, etc. The bathroom had a hairdryer. I needed an iron and they made sure it was in the room when we arrived. The bed was very comfortable.
You are right there at Hollywood Beach, with all the boardwalk has to offer. Lots of shops and restaurants within easy walking distance. Villa Europa will provide beach chairs, an umbrella, towels, and bikes if you want them. There are two courtyards to enjoy and a grill for cooking out.
We found our experience at Villa Europa to be charming. We would definitely go back!
"Very close to the best boardwalk I have ever seen."
The management gave a party and it was very nice. One of the pools was heated and was wonderful. The use of the small space was very wise- plenty of compartments and space for clothes and food. It was great to be able to have use of a kitchen and it was equipped with cooking utensils and plates. The barbeque grills were also available too.
The staff and aesthetics of this hotel are great. The food in the restaurant was great. Pool and pool service was great. My only complaint was the pillows were not comfortable at all and both my husband and I found our night of sleep to be horrible because of it, but we both have kind of bad necks so for others it may be fine. Only other thing I wish they had was pay per view movies to order in the room. Other than that the room, view and staff were all great. Can't ask for a better location on the Broadwalk either!
The day front desk agent greeted upon walking to the desk and the check in was speedy. We were there for a week and only one person stood out, but I feel like an Idiot because I didn't get her name but she was tipped very well for being so nice. The rest of the staff was not as friendly. They just acted like they didn't want to be there. I've worked in the hotel industry for 20 years and I expected more from them. The staff makes a huge difference in a guest experience and they just didn't do it for us. Especially, for the price that we paid. The room was clean the hotel was clean. Prime restaurant I would recommend no doubt, but the others were so so. I went for the breakfast buffet on our 4th day there and a young lady sat me in an area where my phone wasn't getting reception so asked to be moved and she denied it and asked who my carrier was and maybe that was the problem. There were plenty of other tables that were available and for that she should have never questioned it she should have just moved me. I won't let one issue drive me to give a hotel a bad review again, I'm in the same business and we're only as successful as our employees and again they acted like they just didn't care.
THERE IS AN OLD SAYING DO NOT JUDGE A BOOK BY ITS COVER? SO, WHAT I CAN SAY, OH I KNOW, Mr. NELSON YOU ARE THE MAN AND YOU MADE MY STAY GREAT? HE WAS VERY PROFESSIONAL, AND CARING. MOST OF ALL; HE REMEMBER MY NAME? YES, I WAS AFARID TO COME AFTER READING THE REVIEWS, BUT MY STAY AT BEACHWALK RESORT WAS AMAZING. YES, IT’S A NEW HOTEL AND THINGS ARE IN TRANSTITIONING TO MAKE CUSTOMERS FEEL WELCOME. THE ROOM, THE THREE MINUTE COMUTE TO THE BEACH, NEARBY STORES, RESTAURANTS AND STAFF MAKES THIS HOTEL WHAT IT IS. MR. NELSON KEEP UP THE GOOD WORK YOUR HOSPITALTIY AND STAFF WILL MAKE ANY UNPLEASANT STAY FEEL LIKE YOU IS VISTING A FIVE STAR RESORTS. I RECOMMAND BEACHWALK RESORT AND I WILL BE BACK NEXT YEAR FOR ANOTHER AMAZING STAY.
Pocket Guide: Fort Lauderdale Hollywood Beach Hotels
A classic Florida beach town located 10 miles south of Fort Lauderdale and 18 miles north of Miami, Hollywood Beach is home to the 2.5-mile Hollywood Beach Broadwalk. Bordering Atlantic Ocean beaches, the Broadwalk is popular with cyclists, joggers, and seaside diners at the nearby cafés and restaurants.
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