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Reviews of Hoi An Ancient House Resort And Spa

4 out of 5
Hoi An Ancient House Resort And Spa
377 Cua Dai, Hoi An, Quang Nam

Reviews

9.2

Wonderful

Rating 10 - Excellent. 177 out of 276 reviews" "
Rating 8 - Good. 75 out of 276 reviews" "
Rating 6 - Okay. 21 out of 276 reviews" "
Rating 4 - Poor. 2 out of 276 reviews" "
Rating 2 - Terrible. 1 out of 276 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay. Amazing staff!
Stayed 4 nights in Dec 2023

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff make this lovely hotel a dream stay.
Stayed 4 nights in Dec 2023

10/10 Excellent

Sally

Stayed 2 nights in Oct 2023
Response from Nguyen Sy Binh- Hotel Manager on 28 Nov 2023
Dear Sally,Thank you for taking time to rating us a great 5* following your recent stay with us at Ancient House Resort & Spa.We very much hope to welcome you back soon with us at Ancient House Resort & Spa.With kind regards,

8/10 Good

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds, rooms are comfortable and to a good standard. Staff are friendly, helpful and informative.
Stayed 3 nights in Jul 2023

10/10 Excellent

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place gorgeous staff and the location is excellent
Stayed 3 nights in Apr 2023

8/10 Good

Valerie Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a well situated hotel within walking or short taxi ride into the old town. Staff were great and very helpful with booking trips out.
Stayed 4 nights in Apr 2023

10/10 Excellent

Helen

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel excellent staff so helpful. Clean room with all facilities. Breakfast was really good and had a good variety of choice. Free bikes to get around the place can even cycle to the beach or hop on the free shuttle bus. It’s hard to get a sunbed round the pool that’s in the sun! If you want a chill day or few hours. We were there a week and we never managed it but if not bothered about the sun then no problem. Wouldn’t stop us staying here again though as we’d just cycle to the beach…..a must experience.
Stayed 6 nights in Apr 2023

10/10 Excellent

William, Singapore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very serene, garden like resort. Good staff attitude, breakfast. Only catch is the distance to night market which needs far walking exercise
Stayed 2 nights in Feb 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located boutique style hotel
This is a very nice boutique style hotel set in landscaped Vietnamese style gardens around a swimming pool - which actually would be better if larger. Rooms are spacious and clean and only criticism is that when having a shower the water temperature is not constant - cool to scalding in seconds
Stayed 6 nights in Feb 2023

6/10 Okay

Puay Sim

Liked: Staff & service
Shuttle bus to and from ancient old town not very frequent especially when guests usually like to spend the evening there.
Stayed 3 nights in Feb 2023

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2022

10/10 Excellent

Ngochien

Stayed 1 night in Sep 2022

10/10 Excellent

Whitney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in Hoi An. Close to beach and city. The staff is very friendly and accommodating. Highly recommend
Stayed 2 nights in Aug 2022
Response from Nguyen Sy Binh- Manager on 10 Sept 2022
Dear Whitney,Thank you so much for your excellent feedback.We truly appreciate your feedback .My team and I are extremely delighted to hear that you really enjoyed your stay with us.Thank you so much for your kind and lovely words.Kind RegardsNguyen Sy BinhManager

10/10 Excellent

Vu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never a disappointment:)
Stayed 1 night in Jun 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our time.
Excellent, friendly staff. Clean, reasonably sized,quiet rooms. Good pool with happy hour. Shuttle bus to Old town and the deck house An Bang beach. Free bikes you must use. Great value for money.
Stayed 7 nights in Mar 2020

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely gardens & pool. Rooms well appointed & staff very friendly. Located in quieter part of Hoi An but short 15 min walk to Old Hoi An & market. The manager Binh is very helpful & welcoming- he upgraded our room & made sure our stay was beyond satisfying.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is around 2km away from the old town Hoi an, but the property has own transportation to drop you off right in front of walking street in old town. You will enjoy the facilities and walking around resort. It is roomy but serene. Super clean and comfy. Highly recommend.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location between Town and Beach, free use of bicycles, lovely and helpful staff, well equipped rooms, will definitely come back
Stayed 9 nights in Oct 2019
Response from Binh Nguyen-Manager on 16 Nov 2019
Dear valued guest, Thank you very much for your recent stay with us at Ancient House Resort. We're delighted to read your lovely words and so glad to learn that you plan to come back with us. We're looking to welcome you back to our Ancient House Resort in the not distant future! Warm regards,

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019
Response from Binh Nguyen- manager on 25 Oct 2019
Dear Valued guest, Thank you very much for your recent stay with us at Ancient House Resort & Spa . We're looking forward to welcoming you back soon with us. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive, especially Hahn at the front desk was a very good host :) thank you.
Stayed 6 nights in Oct 2019
Response from Binh Nguyen - Manager on 25 Oct 2019
Dear our valued guest, Thank you very much for your recent stay with us at Ancient House Resort & Spa as well as taking the time leave a great review on this site of Expedia. It was such a pleasure to have you staying with us and I am delighted that you enjoyed your stay with us.Your thanks shall definitely be passed on to my team - in particular Hanh. I believe that shel be thrilled to hear your kind words. We very much look forward to welcoming you back to the hotel in the near future. Warm regards,

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable Luxury
Beautiful hotel! We were blown away by what we got for the price here! It was an excellent hotel- short distance to the beach and to Hoi An Ancient Town- and the staff was very friendly and accommodating! We definitely recommend this hotel!
Stayed 4 nights in Sep 2019
Response from Binh Nguyen-Manager on 25 Oct 2019
Dear Natalie, Thank you so very much for taking the time to share your experience of the Ancient House Resort & Spa with other travellers. It was an enormous pleasure to have you staying here with I can't tell you how delighted I am to read your charming evaluation. We're looking forward to welcoming you back soon at our Ancient House ! Warm regards,

8/10 Good

AussieTraveler

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast area needs ceiling fans to circulate air. The only fan was for the staff checking room numbers. Tea and coffee was not very good. Staff were generally very helpful. Great that there are bikes to borrow for free! The shuttle bus is good except there needs to be an extra service between the 5.20 & 7.20 pm one. Pool area was a bit overgrown and dirty...
Stayed 4 nights in Sep 2019
Response from Binh Nguyen-manager on 25 Oct 2019
Dear guest, Thanks a lot for your feedback on your recent stay at Ancient House Resort. We all are happy to learn you enjoyed your time with us. Rest assured your comments have been taken onboard. It is always a pleasure to welcome you and we cannot wait to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean, friendly staff always helpful, not to far out of the old town 1 mile also has a free local shuttle that drives past to old town at certain times! You will need to take the free Shuttle to beach though unless you use the free bikes they provide.
Stayed 2 nights in Sep 2019
Response from Binh Nguyen-Manager on 19 Sept 2019
Dear our valued guest, Thank you so much for a great review of our hotel! We appreciate all feedback - and hope to welcome you back in the future. Kindest Regards,

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Binh Nguyen- Manager on 17 Sept 2019
Dear Maria, It's our great pleasure to welcome you back with us at Ancient House Resort & Spa and thank you very much for your 5 star rating on your recent stay. We all are happy to learn you enjoyed your time with us. It is always a pleasure to welcome you and we cannot wait to see you again soon. Kind regards,

10/10 Excellent

Kura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Dreams
Loved my villa and the resort in general for its close proximity to food, dry cleaning and markets. I can’t fault the villa I had in anyway. It was a haven from the touring & as a smoker, I had my own private area to smoke away. Mosquitos didn’t bother me as I anticipated their presence and travelled with a home made oil - olive oil (1/2 cup) & a few drops of tea tree oil) - carried in luggage. Although the bus provided an excellent shuttle service, I only used it once as I opted to walk to the markets & explore cafes & bars along the way.
Stayed 3 nights in Sep 2019
Response from Binh Nguyen- Manager on 14 Sept 2019
Dear Kura, Thank you so much for sending us your feedback. We are happy to read you enjoyed our location,amazing room and your private garden. We hope to have the pleasure to welcoming you soon. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Binh Nguyen- Manager on 20 Aug 2019
Dear our valued guest, Thank you very much for your recent stay with Ancient House Resort & Spa and It's lovely to read your 5 star rating. We're looking forward to welcome you back soon at Ancient House! Warm wishes,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really lovely place to stay. Really great to come back to after a day of exploring. Staff were superb and helpful..would definitely recommend to anyone
Stayed 5 nights in Aug 2019
Response from Binh Nguyen - Manager on 20 Aug 2019
Dear valued guest, We're absolutely delighted to read of your recent experience and would like to thank you for taking the time to review Ancient House Resort & Spa on Expedia. Your compliments toward the staff are most kind and are received with appreciation. We're looking forward to sharing your review with my team and hope to welcome you back to the hotel in the near future. Warm regards,

10/10 Excellent

Shanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise for a holiday.
I really enjoyed my stay at the hotel Also especially found the booked massage heavenly! Best massage in many years!@
Stayed 4 nights in Jul 2019
Response from Mr Bin on 13 Aug 2019
Dear Shanti, Thank you so much for your recent stay with us at Ancient House Resort & Spa. We're delighted that you had a pleasant stay with us. we do hope to have chance to welcome you back in the near future. With best regards, The Management

10/10 Excellent

Bilee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and Very Green. Can't find anything I dislike.
Stayed 3 nights in Jul 2019
Response from Mr Bin on 13 Aug 2019
Dear Bilee, Thank your very much for your recent stay with us at Ancient House Resort. We're delighted to read your great 5 star rating on this site and do hope a chance to welcoming you back with us in the nearest future. The Management of Ancient House

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, hotel room is clean, the plants are green. The swimming pool is a bit too small and can be cleaner.
Stayed 1 night in Jul 2019
Response from Mr Binh on 13 Aug 2019
Dear our valued guest, Thank you so much for your recent stay with us at Ancient House Resort & Spa as well as your great review on this site of Expedia.com. We do hope to have chance to welcome you back in the near future. With best regards, The Management

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
A bit away from the center of town, but good enough bang for your buck. Enjoy my stay.
Stayed 1 night in Jul 2019
Response from Binh Nguye- Manager on 20 Aug 2019
Dear Anton, Thank you very much for you recent stay with us at Ancient House Resort & Spa as well as taking you valued time to leave a review on this site of Hotels.com. I'm delighted to learn that you enjoyed your stay and An bang beach is good enough for you. We're looking forward to welcome you back at our Ancient House Resort in the nearest future. Warm wishes,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019
Response from Mr Bin on 13 Aug 2019
Dear Valued Guest, Thank your very much for your recent stay with us at Ancient House Resort. We're delighted to read your great 5 star rating on this site and do hope a chance to welcoming you back with us in the nearest future. The Management of Ancient House

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent, close to Hoi An Old Town but on a quiet back laneway facing the river. The staff were so friendly and attentive and the breakfast buffet was excellent. Pool was nice and the view of thr river from our room and balcony was great. This hotel was excellent value, we would happily stay there again.
Stayed 4 nights in Jun 2019
Response from Mr Bin on 13 Aug 2019
Dear Valued Guest, Thank you so much for your recent stay with us at Ancient House Resort & Spa.We're delighted that you had a pleasant stay with us and that you found the location is ideal and we appreciate the positive feedback in regards to the team efforts, we do hope to have chance to welcome you back in the near future. With best regards, The Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good facilities generally fruit bats in the top rooms although hey moved us to another room
Stayed 2 nights in Jul 2019
Response from Binh Nguyen- Manager on 20 Aug 2019
Dear Valued guest, Thank you very much for your recent stay with Ancient House Resort & Spa as well as taking your valued time to review us on this site of Wotif. I'm delighted to hear that you appreciated our good facilities and sorry that there were fruit bats in your first room. I hope a chance to welcome you back with a perfect stay in the near future. Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Mr Bin on 13 Aug 2019
Dear our valued guest, Thank you so much for your recent stay with us at Ancient House Resort & Spa as well as your great 5 Star rating on this site of Expedia.com. We do hope to have chance to welcome you back in the near future. With best regards, The Management

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with lovely garden and great rooms. The bed is huge and very comfortable and the bathroom pristine. Very relaxing atmosphere. Excellent staff. The shuttle to the Ancient Town and the beach is very efficient. Great location with a few nice restaurants across the street. The restaurant at the beach is fantastic! The only hiccup was the airport transfer that never showed up, but it was easy enough to get a taxi
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property built around an actual ancient house. Great location close to a bunch of restaurants and bars and not far from the ancient town.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't think there are many better atmosphere for the money. A gem among the contenders.
Stayed 1 night in Apr 2019

10/10 Excellent

Shawn, Daegu, south korea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay! The staff are friendly, helpful and knowledgeable. The rooms are amazing value for money. Clean, spacious and gorgeous bathrooms. Pool was perfect- plenty of towels and beds. We used the in house spa and had the best foot massage ever. Room service was very reasonable and actually tasty. We used grab to get around because we werr travelling with a toddler. Just a few minutes drive from all the action. We would definitely stay here again!!!
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay here at Ancient House resort and spa. The place has a really exotica and calming vibe.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, shuttle was good, but glass doors on rooms gave no privacy without curtains drawn.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is extremely well kept with magnificent gardens. The pool was clean & there were plenty of lounge chairs & towels. The rooms were well appointed & comfortable. The staff were very friendly & accommodating. There were always refreshing cool towels when we returned from a day out. Binh was very friendly & informative when we arrived. Other outstanding staff included Dung, Oanh & Huyen. They all made our stay a wonderful experience. We hope to be back to stay at the Ancient House Hotel Hoi An for a few weeks next year!
Stayed 3 nights in Feb 2019
Response from Binh Nguyen on 1 Mar 2019
Dear our valued guest, Thank you so very much for taking the time to share your lovely experience of Ancient House Resort on this site of Expedia. It was a pleasure to have you staying with us and I am delighted to read of what an enjoyable time you had. Your thanks shall definitely be passed on to my team - in particular Dung,Oanh and Huyen. I very much hope to have the opportunity of welcoming you back to Ancient House Resort next year and would like to thank you for choosing to stay with us. kind regards,

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort hotel in Hoi An
My wife and I stayed for four nights just prior to the Tet holiday in this beautifully appointed resort hotel. The rooms were spacious and the service was top notch. The breakfast buffet was wonderful and don't forget to take advantage of the spa......be sure to ask for Bona for an excellent massage. An amazing value for the money!! Highly recommended!!
Stayed 4 nights in Feb 2019
Response from Binh Nguyen on 1 Mar 2019
Dear Thomas, Thank you for your charming review of Ancient House Resort I am delighted to read of what an enjoyable time you had. Your kind evaluation of the service and facilities of the hotel is much appreciated and your comments will be passed on to my wonderful team. In particular Bona. I very much hope this won't be the last we see of you and that we shall welcome you back soon. Thank you once again for your support and for choosing to stay with us. Warm regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Hoi An.
Loved it. Such friendly staff and great service. Breakfast was great. Do take the free bikes to town or the beach! Lovely bed and bathroom. We would stay here again.
Stayed 3 nights in Jan 2019
Response from Binh Nguyen on 1 Mar 2019
Dear Richard, Thank you so very much for taking the time to review Ancient House Resort on this site of Hotels.com It was such a pleasure to have you staying with us - and I am thrilled to read that you enjoyed our lovely bed and bathroom.Your very kind words for my team is a lovely encouragement. We very much hope to welcome you back to our Ancient House Resort in the near future. Warm regards,