Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from brisbane australia

Proximity to airport

Posted 16-Sep-2014
Pros: Proximity to airport and the old fashioned elegance with the oversized furniture in the lobby
Cons: It is what it is, a beaut place for a stopover
Location: We did nothing except sleep, eat , and leave the next day
We needed a stopover, this suited us admirably, from first making the booking, our pick up and drop off, everyone was most obliging, courteous, friendly, breakfast was more than adequate
4 out of 5
Recommended
for Everyone
by A verified traveller from Canberra

Comfortable hotel, free shuttle to airport

Posted 27-Aug-2014
Pros: Price and convenience, close to airport
Location: Able to walk around streets to see how people live. Big department store close by. small eating places near by.
Made very welcome. Hotel seems to be spread over 3 complexes; has security staff to escort across street. Polite and professional staff, gym, pool, good spread for breakfast. Free shuttle was a private driver when we were ready. There is a shuttle bus which may be used in busy times.
5 out of 5
Recommended
for Everyone
by A verified traveller from Nagoya, Japan

Great Hotel

Posted 20-Aug-2014
Pros: The staff was really impressive. Really great service from everyone and very friendly. The facilities were very nice.
Location: Angkor Wat and all the main temples are very close. Downtown is a quick tuk-tuk ride away.
I stayed here for 5 nights. The staff was very attentive and friendly. The facilities are really nice including the restaurants. The rooms are very nice and modern. The concierge was very helpful. They had all the information you needed and were very knowledgable. It was very easy to set up tours. I was very happy with my stay and would definitely stay there again.
Comment from Hotel Management
22-Aug-2014 by Wee, Hotel Management
Dear Mark, Thank you very much for your nice comments. We are so happy and love to welcome you back soon. Sincerely Yours
5 out of 5
Recommended
for Couples
by A verified traveller

Perfect stay

Posted 07-Jul-2014
Pros: Location
From the time we arrived, the staff were fantastic, rooms large and clean, 5 minutes from airport, would highly recommend
Comment from Hotel Management
13-Jul-2014 by Wee, Hotel Management
Thank you very much for your nice comment.
4 out of 5
Recommended
for Families
by A verified traveller

Close to Airport

Posted 01-Jul-2014 on Hotels.com
There are 2 buildings of this hotel, one newer and one older. We had several rooms amongst our party and those who stayed in the newer building had a really nice room. Those of us in the older building had a decent room due to the age and need for remodeling. The breakfast buffet was excellent.
Comment from Hotel Management
13-Sep-2014 by Wee, Hotel Management
Thank you very much for your nice comment. As you booked different roomtypes, we allocated the rooms according to the type of the room booked to appropriated building. Sincerely Yours.
4 out of 5
Recommended
by A verified traveller

Close to Airport

Posted 01-Jul-2014 on Hotels.com
There are 2 buildings of this hotel, one newer and one older. We had several rooms amongst our party and those who stayed in the newer building had a really nice room. Those of us in the older building had a decent room due to the age and need for remodeling. The breakfast buffet was excellent.
Comment from Hotel Management
13-Sep-2014 by Wee, Hotel Management
Dear Sir, We are so sorry for such matters. So, when you arrive next time, we will try to allocate your group to the same building. Sincerely Yours.
Comment from Hotel Management
13-Sep-2014 by Wee, Hotel Management
Dear Sir, Thank you for your comment. Due to the roomtype you booked, we will allocate your room to the appropriate building. We will take care of your opinion for your next stay. Sincerely Yours Quy
5 out of 5
Recommended
for Everyone
by Roger from warwick, England

Convenient for first hotel on arrival to Vietnam

Posted 25-Jun-2014
Pros: Room pleasant,food ok,staff pleasant and spoke good English.
Cons: Nothing really as only downside is location which cannot be altered.
Location: We didn't explore locally and took taxi one day to centre.
We were in from England and wanted a pleasant hotel to stay at for a couple of days to relax in and get over the journey. had to have a swimming pool. on second day pool was being used by school to teach children but still ok. is slightly remote from city centre.
Comment from Hotel Management
29-Jun-2014 by Wee, Hotel Management
Dear Mr. More Roger Ian Thank you very much for your comment. Hope to have chances to welcome you again soon. Sincerely Yours
4 out of 5
Recommended
by JC

This traveller left a rating score only Posted 25-Jun-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by Robert from Sydney Australia

Comfortable hotel close to airport.

Posted 24-Jun-2014
First Hotel is comfortable and welcoming. It is convenient for the airport although well away from the city centre.
Comment from Hotel Management
29-Jun-2014 by Wee, Hotel Management
Dear Mr. Robert Wiles Thank you for your comment. We hope to welcome you again soon. Sincerely Yours
3 out of 5
Recommended
for Everyone
by Debbie from Victoria Australia

Just average

Posted 22-Jun-2014
The hotel staff were very welcoming but a bit impersonal. The room standard was average but comfortable, although the room was very small. The location is good if you need to be near the airport .
Comment from Hotel Management
24-Aug-2014 by Wee, Hotel Management
Dear Debbie Thank you for your comments. We appreciated it. Sincerely Yours