Exterior

Reviews of Hampton Inn Hinesville

2.5 out of 5
Hampton Inn Hinesville
1148 E. Oglethorpe Drive, Hinesville, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 165 out of 258 reviews" "
Rating 8 - Good. 60 out of 258 reviews" "
Rating 6 - Okay. 17 out of 258 reviews" "
Rating 4 - Poor. 9 out of 258 reviews" "
Rating 2 - Terrible. 7 out of 258 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy staying here very clean place everything was really nice
Stayed 1 night in Mar 2024

10/10 Excellent

Jillian, Jonesborough

Travelled with family and small children
Liked: Staff & service
Amanda was very kind and expedient with our check-in. The hotel could use some attention, but we're only passing through so we could live with it. The tub needs a good scrubbing, light bulbs replacing, animal crackers removed from the AC unit (no joke), and fixing the door to the closest without the use of tape.
Stayed 1 night in Mar 2024

4/10 Poor

Vivian

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Peter, Merritt Island

Travelled with family, Business traveller
Liked: Staff & service, amenities
The room we stayed in need to serious renovation. Staffing was great
Stayed 1 night in Jan 2024

10/10 Excellent

Sam

Friendly service
Stayed 1 night in Dec 2023

6/10 Okay

Jaclyn

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

charles

Liked: Cleanliness, staff & service, room comfort
Had booked a king bed some time ago, they changed us to two queen beds. Room was clean but run down. Part of the molding around the walls were falling over. Ceiling had water damage, the sink stopper was broken and wouldn’t drain properly. Definitely in need of remodeling. We have stayed at a number of Hampton inns and were always satisfied but not this time. The breakfast was ok.
Stayed 2 nights in Nov 2023

8/10 Good

Shaylah

Travelled with family
Liked: Staff & service
Disliked: Amenities
Everything just needs a update it looks very old
Stayed 1 night in Oct 2023

10/10 Excellent

Joseph K.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great overnight stay, like home away from home.
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean!
Stayed 1 night in Oct 2023
Response from Carol on 11 Oct 2023
Thank you for staying with us. Hope to see you again soon.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully kind and friendly staff. My husband and I were in town for a family funeral and the staff went out of their way to show their concern and caring.
Stayed 1 night in Oct 2023
Response from Carol on 6 Oct 2023
Sorry for your loss. But we enjoyed having you stay with us. Come back soon.

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Heater
It was a chilly night and the heater didn't work very well.
Stayed 1 night in Sep 2023
Response from Carol on 5 Oct 2023
I am so sorry your heater was not working for you.

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Carol on 4 Oct 2023
Thank you

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe, Friendly, Clean
I was traveling alone so I was looking for a safe, clean, friendly place to stay. This Hampton Inn fit that bill completely!
Stayed 1 night in Sep 2023
Response from Carol on 1 Oct 2023
yes we do our best to keep everyone safe.

10/10 Excellent

Betty A.

Stayed 2 nights in Sep 2023
Response from Carol on 1 Oct 2023
thank you

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing — friendly, helpful and really hard working.
Stayed 1 night in Sep 2023
Response from Carol on 1 Oct 2023
thank you for staying with us

4/10 Poor

Beri

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Broken elevator, broken shower, our sheets weren’t cleaned.
Response from Carol on 1 Oct 2023
so sorry your stay was not a good one. We have got the elevator fixed.

4/10 Poor

Leopold

Liked: Cleanliness
Stayed 3 nights in Jul 2023

10/10 Excellent

Ava

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice stay
Stayed 2 nights in Jun 2023

10/10 Excellent

VaNessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and rooms. The only thing i wish they had was a hot tub. I was disappointed that they didn't but my stay was so good I have to still give it 5 stars
Stayed 5 nights in Jun 2023

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service to ve had in years!
Awesome stay! Rooms very clean. Desk staff was excellent. Dennis who prepared breakfast was a star! Thank you all! Great stay!
Stayed 3 nights in Apr 2023

10/10 Excellent

Jovita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean and safe stay. Great customer service. Happy hour treats were a great surprise. Will definitely return when visiting Son at Ft. Stewart.
Stayed 2 nights in Apr 2023

10/10 Excellent

Elisabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very professional and helpful
Stayed 3 nights in Apr 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Staff & service, property conditions & facilities
Hotel is clean. The freshener they use in the hallways is a bit strong. Morning breakfast is very good. I believe his name is Dennis who attended the buffet on a couple of the mornings and he is extremely nice, friendly and goes out of his way to accommodate. He takes pride in his work and is a bright light in that hotel. He made sure to tell us he was making cookies that he would put out starting around 2pm and that there was happy hour late afternoon with beer, wine, soft drinks and chips/salsa. All complimentary. No issues with our room. Bathroom was clean with plenty of towels. Would stay there again.
Stayed 4 nights in Mar 2023

10/10 Excellent

Mendy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean, convenient, and comfortable! The room was spacious, and the bed was extremely comfortable. Breakfast was great, and they even had a happy hour with complimentary beer, wine, and snacks! That was a surprise to me. In addition, the staff was very friendly; the evening desk clerk even helped me cut a tag out of my outfit before going out, and hooked the eyehook for me. Now that's service!
Stayed 2 nights in Mar 2023

4/10 Poor

Robert, Greenville

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room and bathroom were dirty. Room was not completely cleaned - bed was not made, shower dirty, and no toilet paper. Front check in staff were great.
Stayed 1 night in Mar 2023

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!!!
Hampton Awesome as Always!!! You get what you pay for!!!!
Stayed 1 night in Mar 2023

6/10 Okay

Chrissy

Business traveller
Disliked: Property conditions & facilities
Closet door was broke, refrigerator was not level so when you opened the door what was put in fell out.
Stayed 2 nights in Mar 2023
Response from Elizabeth Tippett - General Manager on 17 Mar 2023
Chrissy, I apologize on behalf of my property for the inconveniences you faced at our property. I have addressed the concerns you stated for this room. We do hope to be given a second chance to show you that this is not a standard for us.

10/10 Excellent

Tanaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front staff was friendly, clean room. The bed was too soft for me but it was nice stay. Happy hour was great!
Stayed 1 night in Mar 2023
Response from Elizabeth Tippett - General Manager on 17 Mar 2023
Tanaka, thank you for taking the time to leave us a review. We appreciate the feedback! Unfortunately, mattresses are a very hard thing to get perfect for all guest. Some of us like them firm, while others like them soft. We do our best to keep them a little in between in hopes of all guest being able to get a good night's rest.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Clerk was extremely nice and helpful and wonderfully clean room
Stayed 1 night in Mar 2023
Response from Elizabeth Tippett - General Manager on 17 Mar 2023
Stephen, thank you for taking the time to leave such kind words. We are truly happy that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from Elizabeth Tippett - General Manager on 17 Mar 2023
Thank you for rating us!

10/10 Excellent

Patrice

Liked: Staff & service
Stayed 1 night in Nov 2022

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Nov 2022

10/10 Excellent

LAUREL, TAMPA

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
There is a lady that works the front desk that is beyond wonderful. She was considerate, helpful, and ll around wonderful. She made our stay better than we could have imagined.
Stayed 2 nights in Sep 2022

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was WELL above average, complimentary beer and wine in the evening, very clean! Super nice staff!
Stayed 3 nights in Sep 2022
Response from Elizabeth Tippett - General Manager on 21 Sept 2022
Lance, we truly appreciate you taking the time to leave us a review. Thank you for such kind words about your stay. We are very delighted to hear that you enjoyed your stay. We hope to welcome you back to the Hampton Inn of Hinesville soon!

8/10 Good

John

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It was okay.
Stayed 1 night in Sep 2022

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second visit
We chose this location because we enjoyed our stay last year. This year was even more pleasant. Very clean and the staff was amazing!! Everyone was friendly and especially Dennis who took care of breakfast in the mornings.
Stayed 4 nights in Aug 2022
Response from Elizabeth Tippett - General Manager on 21 Sept 2022
Brian, we are so happy to hear that we were able to provide the best of service not once, but twice now! We love welcoming back guest to the property. Thank you for your kind words about Mr. Dennis. He is defiantly a Gem! We hope to welcome you back a third time sometime soon!

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good stay
The only problem was noisy next door neighbors for a few nights.
Stayed 6 nights in Jul 2022
Response from Elizabeth Tippett - General Manager on 21 Sept 2022
Steve, we are truly sorry you were placed right next to a "noisy" guest. Unfortunately, until a guest has checked in, there is no way of telling if a guest are a little louder than normal or not. We do our best to accommodate all guest without disturbing other guest. We hope to welcome you back to the Hampton Inn of Hinesville again soon!

10/10 Excellent

Brenda

Liked: Staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Jul 2022

8/10 Good

Tangie

Travelled with group
Liked: Staff & service, property conditions & facilities
Nice, but…
The room was generally nice, but the carpet was smelly. And it was a lot of noise in the hallway.
Stayed 2 nights in Jul 2022

10/10 Excellent

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Aaron, Orlsndo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Elisabeth the manager, Carol the customer service head and Jody the head of house keeping were were beyond imaginable. Superstars. We broke down on I-95 and we’re alone in the dark. It was traumatic after getting rear ended in Sanford Florida on I-4 earlier in the day in a significant wreck. We stayed at the Hampton Inn in Hinesville GA. The next morning of July 4 we could not rent a care in Hinesville as everything was closed. Elisabeth the manager offeeed to drive us free of charge to the Savannah airport and either Carol or Jody withdraw do it. Jody did. This is such customer service from these kind people that I am writing the head of Hilton to nominate them for a medal. They saved us. In this world now a days, this is unbelievable. They were so kind to us that we shall never forget it. Thank you Elizabeth, Carol and Jody. ❤️🙏
Stayed 1 night in Jul 2022

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nicky at the front desk was so helpful. We came to Hinesville for a funeral. She allowed us to check in our room early, so we could drop off our luggage and change before heading to the funeral. She was very understanding and accommodating. Dennis who handled the breakfast service was great! He was very personable and always remembered and spoke to every guest every morning. The lobby and public areas weee up to date and very clean. The rooms are a little run down and need to be updated. Overall a great place to stay especially during a not so fun trip.
Stayed 2 nights in Jun 2022

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Nice breakfast. Convenient to restaurants.
Stayed 1 night in Jun 2022

10/10 Excellent

Colleen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely and the staff was superb
Stayed 1 night in May 2022

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Sylinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Stay!
Stayed 1 night in Apr 2022

10/10 Excellent

Anette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the cleanness and the staff is friendly. Very comfortable atmosphere.
Stayed 1 night in Feb 2022

10/10 Excellent

Ben

Stayed 1 night in Feb 2022