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Reviews of Holiday Inn Express Hotel & Suites Conover (Hickory Area), an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Conover (Hickory Area), an IHG Hotel
104 10th St Nw, Conover, NC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 305 out of 461 reviews" "
Rating 8 - Good. 111 out of 461 reviews" "
Rating 6 - Okay. 29 out of 461 reviews" "
Rating 4 - Poor. 9 out of 461 reviews" "
Rating 2 - Terrible. 7 out of 461 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa, aurora

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Easy checkin and friendly personnel that worked there.
Stayed 1 night in Apr 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Easy.and friendly staff...
Stayed 1 night in Apr 2024

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Apr 2024

8/10 Good

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to get a new key to the room every day
Stayed 3 nights in Mar 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caleb checked me into the hotel. He was friendly and nice. The room was clean. Bed is obviously well used based on the dents, but it is comfortable enough. Not a lot of TV channels, but they had one I liked. The hotel was quite and clean. I would recommend it.
Stayed 1 night in Feb 2024

10/10 Excellent

Kesnel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Laurentiu

Stayed 2 nights in Feb 2024

10/10 Excellent

Kelley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for teaching and the location worked well for where I was heading.
Stayed 1 night in Feb 2024

8/10 Good

johannes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people and clean.
Stayed 1 night in Jan 2024

10/10 Excellent

Sandra, Apex

Stayed 1 night in Jan 2024

10/10 Excellent

Kip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & quiet location, easy access to I-40
Like new hotel from remodel! Clean rooms, complimentary breakfast! Convenient and quiet location with easy access to I-40!
Stayed 1 night in Dec 2023

8/10 Good

Darrah

Stayed 1 night in Dec 2023

8/10 Good

Joseph

Liked: Staff & service
Property has been updated, so that was a plus. But there were some minor things that could make it better. Overall not a bad stay.
Stayed 2 nights in Dec 2023
Response from Gprevette on 1 Jan 2024
Thank you for being our guest and for your feedback. I apologize about the issues that you had with your toilet. I will definitely discuss this with my staff so that in the future we can better accommodate the situation,ThanksGPrevette

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Not fancy but the staff was terrific. Clean and safe.
Stayed 4 nights in Dec 2023
Response from Gprevette on 1 Jan 2024
Thank you for being our guest and for your feedback. We look forward to your next visit with us here in Conover NCThanksGprevette

8/10 Good

Judy

Stayed 3 nights in Dec 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gprevette on 1 Jan 2024
Thank you for being our guest and for your feedback. We are so thankful that you enjoyed your stay with us. We look forward to your next visit to Conover NC!Gprevette

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is a little skimpy but the staff is great!
Stayed 1 night in Dec 2023
Response from Gprevette on 1 Jan 2024
Thank you again for being our guest and your feedback. We will definitely pass along your comments about our breakfast to the brand to see how we can make this experience better.ThanksGprevette

10/10 Excellent

Susan Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

allen

Stayed 1 night in Dec 2023

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!!! Very clean !!! Great breakfast!!! Friendly staff!!! Definitely would stay again!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Julie

Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Ricky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Place was very clean!
Stayed 1 night in Oct 2023

10/10 Excellent

Dorothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. The rooms were nice as well.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe area.
Stayed 3 nights in Oct 2023

10/10 Excellent

Yana

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Mimi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grateful
It was clean comfortable and the staff was very good
Stayed 1 night in Oct 2023

10/10 Excellent

Mary C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The friendly front desk clerk. Very peaceful stay
Stayed 1 night in Sep 2023

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place to stay
Very nice place to stay. Outside of a snarky rude comment during breakfast from an employee is was wonderful.
Stayed 2 nights in Sep 2023

8/10 Good

Westmoreland Co.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

GERALDINE, Murphy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check in. Very clean. Near to shopping.
Stayed 1 night in Sep 2023

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Brenda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy to find. Receptionist none friendly
Stayed 1 night in Aug 2023

8/10 Good

Lula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice quiet peaceful. A great place to stay and enjoy a little family time together
Stayed 1 night in Aug 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stay
check in was smooth, friendly, and helpful. Hotel was nice and clean. Great Experience.
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel. staff great. room clean. best shower ive had in hotel in a long time.
Stayed 2 nights in Aug 2023

10/10 Excellent

Shera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, really helpful and kind staff!
Stayed 1 night in Aug 2023

10/10 Excellent

Jeanne

Stayed 2 nights in Aug 2023

10/10 Excellent

Christina, Grand Junction

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Bailey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the nicest Holiday Inn I’ve stayed in. If we come back to the area again, I would definitely stay here. The breakfast was great, with hot and cold options. My only complaint would be that the room we stayed in had to queen size beds and the one I slept in had a big yellow stain in the middle of the fitted sheet. Other than that it’s a very nice hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
The room was very nice and very comfortable. And the service was great! I will definitely stay there again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mimi

Stayed 3 nights in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

chilonda, cincinnati

Stayed 2 nights in Jun 2023

8/10 Good

STERLING

Liked: Cleanliness, staff & service, property conditions & facilities
Property was well maintained clean my only dislike was around the pool was full of trash in the morning while people was in the pool
Stayed 3 nights in Jun 2023

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2023