Exterior

Reviews of Courtyard by Marriott Hickory

3 out of 5
Courtyard by Marriott Hickory
1946 13th Avenue Dr Se, Hickory, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 191 out of 285 reviews" "
Rating 8 - Good. 67 out of 285 reviews" "
Rating 6 - Okay. 12 out of 285 reviews" "
Rating 4 - Poor. 8 out of 285 reviews" "
Rating 2 - Terrible. 7 out of 285 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

PamelaI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was very nice and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

sherree

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near restaurants & shopping areas.
Stayed 1 night in Mar 2024

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved having a 12:00 checkout time included with our stay.
Stayed 2 nights in Feb 2024

6/10 Okay

Keisha

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Andell

Liked: Staff & service

10/10 Excellent

Kathy

Stayed 2 nights in Oct 2023

10/10 Excellent

Alexis

Stayed 1 night in Jan 2024

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Travelled with family
Had a great stay. Good location.
Stayed 2 nights in Jan 2024

10/10 Excellent

Judith

Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second opportunity staying at this property. I was not let down like other hotels I have stayed at that have started to decline and their service, cleanliness, and customer service. Courtyard by Marriott Hickory is a great property to stay at and has the most friendly staff. Definitely earned five stars and I will be staying here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Beverly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the property often. Always nice staff, clean room and easy access to everything I need.
Stayed 1 night in Dec 2023

10/10 Excellent

marlene'

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

joann

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2023

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new, clean and modern.
Stayed 2 nights in Nov 2023

10/10 Excellent

Beverly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quite. Needs an upgrade, carpet is old looking. Overall a great place to stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints at all!
I have no real complaints. The traffic was loud into the night, but that’s not something folks in a hotel can control. Overall very good stay!! Linens were very clean and plush. Bed was comfortable too.
Stayed 1 night in Nov 2023

6/10 Okay

Briana

The rooms were semi undated, like an old motel. Something I don’t typically care about but feel as though it is worth mentioning. During our first night, the staff was rude! My friend and I went to the lobby, at around 8pm or so, to purchase snacks and we could tell that we totally inconvenienced the woman at the desk. She visible acted annoyed and that interaction left a terrible taste in my mouth. Then, later on that night, the fire alarm went off at 1 am! It took about an hour until we were allowed back in. Once back inside and in our beds, the alarm went off yet again! This stay was lackluster, to say the least. I can say that I will probably not be staying at this hotel again. May I add that the hotel was not nice enough for it to act so ugly.
Stayed 2 nights in Oct 2023

2/10 Terrible

Megan

Travelled with family
Liked: Amenities
Disliked: Staff & service
We stay here all the time. So I used my points to book here. Was greeted with the most unfriendly employee who was terribly bothered by my questions and “demands” got enough towel and washcloths I had requested. So much so she mentioned it to me. E are respectful people and then she called to the room and questioned who was in my room and that it was getting late we needed to settle down. My family had recently experienced a death. Sorry if it was inconvenient for you. Made me feel be unwelcome and will seriously consider other locations before booking here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Marilyn

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First comfortable bed and cleanliness. Convenient to shopping furniture..food n more. Very pleased. Easy All around great place for Furniture outlet etc.
Stayed 1 night in Oct 2023

8/10 Good

Derek

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place, laundry and breakfast lacking though
Very nice and clean establishment. Not enough onsite laundry though. One one washer and dryer within entire 3 story building. Also, no complementary breakfast. Breakfast is pay per item charge. For the rates they charge it certainly should have been included.
Stayed 2 nights in Oct 2023

10/10 Excellent

Shanterrial

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, but thought there was a bar and restaurant
Stayed 3 nights in Oct 2023

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2023

10/10 Excellent

Drew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Melveda

Stayed 1 night in Aug 2023

6/10 Okay

Jason

Stayed 1 night in Jun 2023

10/10 Excellent

Tiffany

Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2023

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

David

Stayed 1 night in May 2023

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Our stay was amazing! All the staff we encountered were so helpful and accommodating. Room was spacious and clean. Beds and pillows were comfortable. Quiet and convenient. We were traveling with our group of dancers and families. The pool area and outside sitting area allowed us to gather and have a great time.
Stayed 3 nights in Apr 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Danicia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing and nice. Love the pool.
Stayed 1 night in Apr 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, especially the pool/jacuzzi area. Very quiet and the staff was very professional.
Stayed 1 night in Mar 2023

10/10 Excellent

kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight for business
Beautiful hotel, friendly staff. Nice rooms
Stayed 1 night in Mar 2023

10/10 Excellent

James

Travelled with family
Liked: Staff & service, room comfort
Stink bugs in bathroom
Stink bugs in bathroom…..
Stayed 1 night in Mar 2023

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hot tub, and rooms are nice, staff are great.
Stayed 2 nights in Feb 2023

10/10 Excellent

Kellie

Stayed 1 night in Feb 2023

10/10 Excellent

John, Four Oaks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only place I'll stay in Hickory in the future - absolutely wonderful staff and impeccable facility. Thanks for a great weekend!!

10/10 Excellent

Wayne

Stayed 2 nights in Dec 2022

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

6/10 Okay

Cristina

Travelled with family, Business traveller
Liked: Amenities
This property could use an update!

10/10 Excellent

lilianna

Stayed 3 nights in Oct 2022

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the bird song!
Stayed 2 nights in Oct 2022

10/10 Excellent

Trisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and checked in late, and the staff was was friendly and accommodating.
Stayed 2 nights in Sep 2022