Ratings based on 18 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified traveller from australia

Ok place

Posted 13-Jul-2015
Good service at times Reception service was very ordinary from two staff Tried to stay extra days was moved to a crappy room and charged more than I could get on Trivago Food good but not great
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Lovely hotel and really friendly staff

Posted 27-Apr-2015
Lovely, relaxing stay. Beautiful gardens and spa. Great for families with slightly older kids or couples seeking a break. Good varied choice of restaurants ranging from fine dining to brasserie type experience.
4 out of 5
Recommended
for Couples
by A verified traveller

Shocking receptionist

Posted 24-Feb-2015 on Hotels
Receptionist v rude it was a treat for my partners birthday a freind of ours rang up a couple of days beforehand to book an extra couple of places and stipulated at the time of booking that it was a surprise! But the receptionist blurted it out at the time of booking in that there was an extra couple of places booked! She didn't try to apolagise v upset about this as was my partner this young lady had no social skills her name was monique I beleive
5 out of 5
Recommended
for Getaway With Friends
by Rebecca from Worcester

Beyond our wildest dreams!

Posted 29-Dec-2014 on Hotels
As a birthday treat for daughter & a friend with her daughter this hotel was beyond our expectations. The reviews read for this hotel are spot on, if anything the luxury is too fantastic to describe. Staff were incredible & the rooms so comfortable & luxurious. This hotel is definitely one to think of if you wish for an out-of-this-world experience - just amazing. The food is superb (especially the glass house buffet) & the staff cannot do enough to help
3 out of 5
Recommended
for Couples
by A verified traveller

Going slightly downhill?

Posted 02-Sep-2014 on Hotels
Still a very good hotel, but a few things did disappoint me this time around.1) The bedrooms are a bit basic for a 5 star hotel. Compare a "Four Seasons" room with rooms at the Grove and there is no comparison 2) The Spa. The male relaxation area has now gone, which is a big shame. The hot tubs are, frankly, not hot. 3) The Glass House restaurant is a bit like a zoo on a Friday and Saturday night, with too many people cramped into a small space. It's just not relaxing; dinner here is to be endured.
5 out of 5
Recommended
for Couples
by SB from London

Feltham like royalty

Posted 02-Sep-2014 on Hotels
Tremendous hotel, service and grounds. Phenomenal.
5 out of 5
Recommended
for Families
by bholmgren from london

fantastic hotel

Posted 16-May-2014 on Hotels
I went there with my 3,5 year old son, its only 30 mins drive from where we live but we wanted to get out of London and it delivered as usual. we love going to Grove for short weekends. It was a shame the children's pool was closed and walled garden was also closed due to weather but we still found a lot of activities to do. I recommend this hotel.
5 out of 5
Recommended
for Business Travellers
by Lamb

This traveller left a rating score only Posted 17-Oct-2013 on Hotels
5 out of 5
Recommended
for Golf
by A verified traveller

Posted 07-Oct-2013 on Hotels
Fantastic setting and great service. Although the rooms were very comfortable and spacious they did not reflect the luxury of the rest of the hotel
5 out of 5
Recommended
for Personal Event
by A verified traveller

Posted 06-Aug-2013 on Hotels
Amazing hotel I will be returning for a spa break