Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
80% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveller


Posted 30-May-2013
Pros: Facility
Cons: More children indoor facilities to allow for bad british weather
Location: Stunning
This is the second time I have stayed at this hotel with my daughter and we always have a wonderful time. The staff are wonderful, polite, helpful, an oasis which allows for escape from the rat race that is London. I am already planning my next break at the Grove.
5 out of 5
for Couples
by A verified traveller


Posted 24-Feb-2013
Fabulous experience and wonderful place to relax and unwind.
4 out of 5
by A verified traveller

The grove hotel

Posted 24-Aug-2011 on Hotels.com
This place is amazing, beautiful grounds and surroundings. The staff were so friendly and genuine everybody made you feel special. I would say the room isn't 5 star but the hotel without a doubt is!.
3 out of 5
by Jonathan from Surrey, United Kingdom

Not five star service

Posted 17-Aug-2010
Hotel is very nice and pleasant – beautiful grounds, although it is vast as you see from driving into the car park trying to get a parking space and then the long hike to the room from reception! When we checked in, we tried to get a table for dinner (at any of its restaurants) but later received a call saying the earliest we could be seated was 9.30 due to it being busy with external guests and no priority is given to hotel guests – it is not the response you expect from a five star hotel. When we mentioned this on check-out, the reception staff had no interest and not even an apology. Having said that, the spa area is very luxurious and the rooms are very comfortable. The hire of bikes around the grounds is a nice touch. The hotel classifies itself as five stars and prices itself at over five stars but lacks the service that you expect. There are other hotels in the area which are far superior and I would recommend them over The Grove.
5 out of 5
by A verified traveller from St Helens.

Extremely Impressed.

Posted 09-Jan-2009
This hotel and it's facilities ie Golf,Spa,pool can only be described as Excellent. We used two restaurant's the glass house and the stables quality of the food and service was first class. Standard of room's was the best I have experienced in the UK. Wonderfull location country setting very near to London and Heathrow.