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Reviews of Red Lion Hotel

3 out of 5
Red Lion Hotel
78-80 Watling Street, Radlett, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 165 reviews" "
Rating 8 - Good. 62 out of 165 reviews" "
Rating 6 - Okay. 16 out of 165 reviews" "
Rating 4 - Poor. 8 out of 165 reviews" "
Rating 2 - Terrible. 3 out of 165 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Philip

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The position of the hotel and the staff were very good. The breakfast was also satisfactory. However, the rooms are tired and old requiring significant maintence. The air conditioning was unable to adequately heat the room and the lighting was very poor. Public areas are threadbare and the toilets cleanliness not upto any reasonable standard.
Stayed 2 nights in Mar 2024
Response from Paul Hogg on 12 Mar 2024
Dear Philip, Thank you for the review. Grateful that you have recognised the staff. Regarding any wear & tear, we are hoping to have some work done to rectify any defects in the next few months. So hopefully if you stay in the future we will have addressed these items. Hope we can welcome you back again. Kind Regards, Paul Hogg, General Manager

10/10 Excellent

Terry

Travelled with group
Rated for a night very nice thank you
Stayed 1 night in Dec 2023
Response from Red Lion Management on 25 Feb 2024
Hi TerryThanks for your fabulous review!

10/10 Excellent

Robert, Hawthorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and best breakfast I have had in a hotel in this class
Stayed 1 night in Oct 2023
Response from Carolyn Harper, Deputy Manager on 10 Nov 2023
Hi Robert,Thanks for your fantastic review. We hope to see you again soon!

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pub, decent size room and very comfy bed. Breakfast was great as well.
Stayed 2 nights in Oct 2023
Response from Carolyn Harper, Deputy Manager on 10 Nov 2023
Hi Colin,Thanks for leaving such a great review, We hope you visit us again soon!

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Carolyn Harper, Deputy Manager on 10 Nov 2023
Hi Mark, Thanks for your fab review! Hope to see you again!

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel for break
Lovely stay with family.Staff are amazing and will do anything that is asked.Parts could do with a bit updating but for the amount of time in hotel it is adequate.Would stay again as Radlett is a lovely little area and train station right opposite hotel for London centre.
Stayed 5 nights in Jul 2023
Response from Red Lion Management on 25 Feb 2024
Hi Nicola,Thanks for your great review.We hope to see you again.Red Lion Management

10/10 Excellent

Dryden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Red Lion Management on 25 Feb 2024
Thanks for your great review!

10/10 Excellent

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Red Lion Management on 25 Feb 2024
Hi Simon,Thanks for you fantastic review!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good for the price
The room was clean and comfortable, if a little dated, but the corridors and main bar area could do with a refresh. Friendly and welcoming though and the food was good for the price.
Stayed 1 night in May 2023
Response from Red Lion Management on 25 Feb 2024
Thanks for your great review,We hope to see you again soon.

2/10 Terrible

Suzanne

Stayed 1 night in Apr 2023
Response from Red Lion Management on 25 Feb 2024
Thanks for your great review!

2/10 Terrible

Matthew

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Simona on 23 Apr 2023
Hello Matthew, thank you for taking the time to leave us a review. We are sorry to hear you didn't enjoy your stay with us. Please, get in touch with us directly to discuss the specifics.

10/10 Excellent

Peter

Stayed 1 night in Mar 2023
Response from Simona on 8 Apr 2023
Thank you for a brilliant rating and hope to see you soon!

8/10 Good

Neil

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Feb 2023
Response from Dan, Assistant Manager. on 10 Feb 2023
Thanks for your review, we hope to see you again soon.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Room was spotless. Staff very helpful and friendly will stay again.
Stayed 3 nights in Jan 2023
Response from Dan, Assistant Manager. on 10 Feb 2023
Thank you for your lovely review, we hope to see you again soon.

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common are sitting areas with fire places were great. Found that our room had a musty smell when first entering but wasn’t noticeable after a few minutes.
Stayed 5 nights in Dec 2022
Response from Red Lion Management on 25 Feb 2024
Thanks for your great review!

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022
Response from Emma on 12 Oct 2022
Thank you for the lovely review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Emma on 12 Oct 2022
Thank you for lovely review.

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Hotel is in a superb position, right next to the train station. Free parking and comfortable rooms.
Stayed 4 nights in Aug 2022
Response from Emma on 29 Aug 2022
Thank you for your lovely review Mr Darren.

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Simona on 19 Jul 2022
Hello Angela, thank you for a brilliant rating, we hope to welcome you back soon!

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Stayed 1 night in Jun 2022
Response from Simona on 4 Jul 2022
Hi Steve, thanks so much, we would certainly like to welcome you here again!

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A
Stayed 2 nights in Jun 2022
Response from Emma on 16 Jun 2022
Thank you for your feedback . Hopefully we will get 5 stars next time. have a wonderful time.

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveled for a sporting event the hotel is situated at the heart of Radlett making it easy to find. Easy check-in a full and comprehensive selection on the menu and an excellent selection of drink's available.The room was spotlessly clean and comfortable the staff very friendly and happy to help with any queries l had. I would definitely visit again and advise if you are visiting the area this hotel is a must.
Stayed 1 night in May 2022
Response from Simona on 29 Jun 2022
Hi Stuart, thanks so much for such a lovely review! We would be happy to welcome you here again.

10/10 Excellent

Jenny

Stayed 2 nights in May 2022

6/10 Okay

robert

Property lovely. Wanted to cancel and refund booked breakfast as not well. But hotel declined a refund. I was very disappointed and would not book again.
Stayed 1 night in May 2022
Response from Simona on 29 Jun 2022
Thank you for your review, unfortunately we were not able to provide a refund as the breakfast was cancelled on the morning of. We will be happy to refund it next time if cancelled a day prior. We hope you will give us another chance in the future!

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Simona on 29 Jun 2022
Thank you for a brilliant rating!

10/10 Excellent

Kerry

Stayed 1 night in May 2022
Response from Simona on 29 Jun 2022
Thank you for your great rating!

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real Pleasure
Work event close to hotel, the team were superb, so hard working but always with a smile and time for you and really helpful, a real pleasure to stay. Hotel rooms clean, comfortable with some nice touches, bar/snack menu a bit high, but you don't have to use them, and didn't. I stay in hotels a lot, and would have absolutely no hesitation, in fact will return and would highly recommend.
Stayed 2 nights in Apr 2022
Response from Simona on 12 Apr 2022
Hi Mark, Thank you very much for such a lovely review, it has been our pleasure.

10/10 Excellent

Mooka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and close to train station. Very clean surroundings.
Stayed 1 night in Apr 2022
Response from Simona on 5 Apr 2022
Hi Mooka, Thank you for a lovely review!

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Simona on 5 Apr 2022
Hi Marian, Thank you for a brilliant rating!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pub and Hotel room.
It’s literally across the road from the train station, even though I never heard any trains. The pub is large, the staff were all super friendly and helpful. My room was nice with a comfy bed. A very nice cooked breakfast too. Would definitely stay here again and would recommend to anyone.
Stayed 1 night in Feb 2022
Response from Simona on 5 Apr 2022
Hi Karen, Thanks so much for this lovely review.

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Karan

Disliked: Room comfort
Not a bad little pub
Was ok for a couple of nights. Slept so well. Comfy bed and pillows, the black out curtains did their job well and the WiFi was good. Although the bathroom looked fab with its slipper bath and it’s generously sized shower it was more style over substance. Water was either scald your skin off or freeze you to the spot - after many minutes trying to adjust the control it would cut out and the extractor fan just couldn’t keep up leaving every surface and everything damp, condensation running off off all walls even those over the bed. Breakfast was decent and pleasant as were the staff. Bar area was warm and welcoming and had a lovely comfortable cosy area where you could sit back and chill.
Stayed 2 nights in Dec 2021

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
One night only
Hotel was modern and stylish. Parking was good. Room was so small you could barely get round the bed. Also they have put snacks in the room (I stay in hotels every week around the UK and what is on the table is free). It was put in a nice display and it wasn’t until underneath all the books in the room you found a menu price list for snacks. Seems to be very sneaky. The room was freezing, with the windows shut and the air con unit on hottest it was Baltic in the room. The room was very noisy from the cars outside too.
Stayed 1 night in Nov 2021

8/10 Good

Mr S.L.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional public house......
Good location, friendly helpful staff, service & food was good.
Stayed 4 nights in Oct 2021
Response from Red Lion Team on 18 Oct 2021
Thank you for your review, we're glad you enjoyed your stay.

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Simona on 24 Sept 2021
Thank you for your great rating!

10/10 Excellent

Mitra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great value for money
We had a great stay. The room was good, the bathroom was especially nice. We had a great meal in the restaurant and breakfast was excellent. It’s excellent value for money and we’d definitely stay there again if we’re visiting the area.
Stayed 1 night in Sep 2021
Response from Simona on 8 Sept 2021
Thank you very much for your great review! We're glad you had a lovely stay.

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place , would definitely return.
Stayed 1 night in Jul 2021
Response from Simona on 17 Jul 2021
Thank you very much for your review, we look forward to welcoming you back, soon.

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable one night stay with friends to meet up and watch some rugby. The staff were very very polite and helpful
Stayed 1 night in Mar 2020

10/10 Excellent

sian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice experience, the staff were helpful, the rooms clean and well decorated and the breakfast brilliant
Stayed 1 night in Feb 2020
Response from Hayley on 9 Mar 2020
Sian, Many thanks for taking the time to review your stay with us at the Red Lion, Radlett. I am so pleased you enjoyed your time with us and we hope to be able to welcome you back very soon|!

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Hayley on 29 Nov 2019
Many thanks for your review Peter. We look forward to seeing you again in the future

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Ok for a night
Ok stay. Noise from road. Bed a little uncomfortable. Room and bathroom clean. Unable to work at desk as no light at table and no overhead light, only lights near bed. Convenient for train station to central london
Stayed 1 night in Sep 2019
Response from Hayley on 30 Sept 2019
Many thanks for taking the time to review your stay with us at the Red Lion and thank you for your feedback re our room facilities. We hope to see you again in the near future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Hayley on 30 Sept 2019
Many thanks for your review

4/10 Poor

Stella

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Let down
Let down by staff who couldn't care less, should have been told there was the loudest party in history taking place-courteous at least to be told when it would end.
Stayed 1 night in Sep 2019
Response from Hayley on 11 Sept 2019
Stella, thank you for your feedback. I am sorry that our function space caused a disturbance to your stay. Being a hotel/pub business we do host celebrations in our function space over the weekend and make the efforts to ensure noise is reduce at a reasonable time so as not to disturb our hotel guests to the best of our ability. I am sorry this did not suffice on this occasion for you. I hope everything else with your stay was enjoyable and once again thank you for taking the time to write a review.

4/10 Poor

Matthew

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Bed not made up, no towels in room and no tea bags! Room was fine and food was good
Stayed 1 night in Jul 2019
Response from Hayley on 11 Sept 2019
Many thanks for your review Matthew. We appreciate all feedback of our guests and hope to see you again in the near future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019
Response from Hayley on 18 Jun 2019
Many thanks for your review. We hope to see you again very soon.

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overnight stay in lovely pub with rooms
We had been to the Harry Potter Studio Tour and wanted somewhere local to stay. Im not a fan of hotel chains and this pub with rooms was perfect. Really excellent service. Great food in the pub. Breakfast freshly cooked to order and delicoius. My room was fabulous with a huge very comfy bed and massive drench shower. Reccommended.
Stayed 1 night in May 2019
Response from Hayley on 18 Jun 2019
Many thanks for taking the time to review your stay with us Lyndsay. It was a pleasure reading your review and we hope to see you again very soon.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Hayley on 8 Apr 2019
Many thanks for your review Jason. We hope to see you again soon

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop over in between two long journeys.
We came to the area to attend the memorial service/celebration, of an old school friend and so our stay was literally, just overnight and to attend the function as we had to return home later the next day. The staff were kind and friendly, helpful, and the room was spotlessly clean. We were helped with our luggage and we had a nice homely meal in the evening being the only people in the restaurant, as everyone else was in the bar area. It was as near perfect for our needs as we are fit and active people. the chef di not report for work on the Sunday morning, and so the manager himself cooked our breakfast! Well good for him, he deserves praise as I think many would have said sorry, the service is not available due to staff shortages! But he rolled up his sleeves and did us a cooked breakfast. Thank you and we have happy memories of the stay. Nigel & Gillian Humphries
Stayed 1 night in Mar 2019
Response from Hayley on 8 Apr 2019
Many thanks for your review Mr and Mrs Humphries. I am so pleased to read that you enjoyed your visit. We hope to see you again in the future.