Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
90% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice enough

Posted 28-May-2015
Room was clean and comfortable, however walls are very thin and every noise could be heard. Close to Harry Potter world which was the reason for our visit. Let down by spa area as a little dirty and steam room wasn't working. Good but could be better.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom north yorks

great hotel

Posted 22-Apr-2015
Good location and great facilities, helpful staff and clean
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Edinburgh

Nice hotel, handy for Harry Potter Studio Tour

Posted 15-Apr-2015
We stayed here when we went to the Harry Potter Studio Tour and location was excellent for this. Free parking at hotel and only about 5 miles from Tour. Almost handy to get into London - few miles to Watford Junction Station (£5/day parking) and train to London Euston. Staff at hotel were excellent and all very friendly. Family room was good size and comfortable. A little noisy as could hear people walking over head. Also strange set up as shower room didn't have door so a bit awkward for the three of us as no privacy.
4 out of 5
Recommended
for Families
by A verified travellerfrom Bedford

Clean Hotel, good location

Posted 30-Mar-2015
Pros: The bar was relaxed and welcoming. There was a swimming pool and although I did not use the restaurant, it was in a pleasant area.
Cons: Check in facilities. I booked and paid through Expedia, but the hotel staff did not at first realise and asked how I was going to pay.
Location: This hotel is within a couple of minutes walk from a McDonalds (always good with the children) and on the road towards Harrow. Very accessible route.
The hotel was clean and well maintained. Staff were friendly and helpful, although I had to come back to reception to check where to go as I had been given wrong instructions but soon resolved. The room was comfortable and clean and temperature set just right. Shower facilities good. I liked the fact that there was a swimming pool and health club if you wanted to make use of them.
5 out of 5
Recommended
for Couples
by Danielfrom Manchester

Perfect hotel

Posted 20-Feb-2015 on Hotels
The staff was all really nice the hotel room was really modern and clean the shower was really nice and hot and the bed was perfect would stay here again anytime
1 out of 5
by A verified travellerfrom South Yorkshire

Awful

Posted 11-Feb-2015
Out dated bathroom. First room had no heating so they changed the room but that bathroom had a leak!!!
3 out of 5
Recommended
for Business Travellers
by charlottefrom Leicester

Gym, Sauna & Steam great, Hotel could be done up

Posted 07-Feb-2015 on Hotels
Hotel is good, a bit shabby in places, restaurant could be done up and food could be better but Gym, pool, sauna and steam room are great and that is why I stay there
3 out of 5
Recommended
for Personal Event
by Ashley

This traveller left a rating score only Posted 02-Feb-2015 on Hotels
3 out of 5
Recommended
for Families
by A verified travellerfrom Edinburgh

Convenient

Posted 17-Dec-2014
Pros: Ideal location for visiting our daughter and grandchildren in Nirth Watford.
Cons: Incredibly creaky floorboards everywhere!
Location: Visited Harry Potter Tour - brilliant.
Fri, Sat, Sun stay and hotel was really busy on first 2 nights with themed Christmas events in Restaurant & Ballroom. Fortunately, we had asked for a quiet room away from the "action", so no problems sleeping! 2 nghts running, our key card woldn't open the door to our room and had to be reset at reception. More than a little irritating, especially as my wife wasn't feeling very well.
4 out of 5
Recommended
for Couples
by Elliotfrom London

Good hotel. Needs a warmer welcome.

Posted 16-Dec-2014 on Hotels
Decent hotel. Happy with price and facilities. Need a warmer welcome at reception. Interrupted sleep in the early morning from kids training/playing football. Would have been nice to been informed as we wasn't planning to check out early and could've moved to a quieter area.