Ratings based on 114 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
89% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified travellerfrom Edinburgh

Convenient

Posted 17-Dec-2014
Pros: Ideal location for visiting our daughter and grandchildren in Nirth Watford.
Cons: Incredibly creaky floorboards everywhere!
Location: Visited Harry Potter Tour - brilliant.
Fri, Sat, Sun stay and hotel was really busy on first 2 nights with themed Christmas events in Restaurant & Ballroom. Fortunately, we had asked for a quiet room away from the "action", so no problems sleeping! 2 nghts running, our key card woldn't open the door to our room and had to be reset at reception. More than a little irritating, especially as my wife wasn't feeling very well.
3 out of 5
Recommended
for Everyone
by A verified traveller

Reasonable Stay

Posted 09-Dec-2014
Everything about the hotel was OK except it was very noisy in the corridor in the night banging on some doors and shouts which disturbed my sleep for a while. Otherwise it was OK.
2 out of 5
by A verified travellerfrom hampshire

Very tired hotel

Posted 28-Oct-2014
Pros: Parking, pool, beds very comfy
Cons: Needs updating
Location: Harry Potter Studios - fantastic.
It is sad that this hotel has not been updated for some years as it definitely has potential. All was ok and clean - beds very comfy - but just all way too out of date. Upon arrival had to move rooms as in our original room the toilet wouldn't even flush. Nice pool and lovely spa, food nice, staff friendly enough. Good parking. Wifi advertised as free and "strong" but to be honest rather pathetic - had to revert to 3G to get any response on internet.
4 out of 5
Recommended
for Couples
by Ianfrom Pudsey

A little get away

Posted 27-Oct-2014 on Hotels.com
Nice hotel in the perfect area for our stay :)
1 out of 5
Recommended
by Kingfrom Hong Kong

No air conditioning in the room.

Posted 19-Oct-2014 on Hotels.com
Very bad experience. Different voices coming in outside the room but feeling like inside the room.
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 17-Oct-2014 on Hotels.com
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 08-Oct-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveller

Mercure Watford

Posted 28-Sep-2014
Good staff, excellent room service small uncomfortable bath though and dodgy tv
2 out of 5
by A verified travellerfrom Manchester

Beware creaky floorboards

Posted 27-Sep-2014
Pros: White, clean bedding. Breakfast wasn't too bad and very friendly staff.
Cons: The in-room decor, repair creaky floorboards.
Location: Great location for the Warner Bros Studio Tour
We stayed on the bottom floor towards the back of the hotel, and right next to a small flight of steps. All through the night we could hear people passing as if they were in our room, going up and down the stairs. The room itself had creaky floorboards and the room looked very dated. The bedding was clean, and white which was about the only nice thing. We had tea in the restaurant and at £15 a pizza, I would have rather gone next door to McDonalds. The buffet breakfast wasn't too bad. Overall, not bad for a 1 night stop over for the Warner Bros Studio Tour (and in a decent distance to it too), but for an extra £10 a night you could go to the Hilton about 500m up the road.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 26-Sep-2014 on Hotels.com