Ratings based on 90 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
91% of guests recommend
3.7 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from leeds

mouldy bedroom walls, dirty carpets

Posted 04-Sep-2014
Pros: nothing
Cons: everything!!
Never again!! staff are rude, hotel is dirty, and the rooms are disgusting. This hotel needs shutting down. I was greeted by the staff, who were all talking about there night out they was arranging. I asked for a double room, two singles pushed together was just not acceptable. The kettle was black inside, and the wardrobe was damaged. the carpet was dirty, marked and stained along with a cork screw in the corner, (shows It hasn't been cleaned) Dirty net curtains with condensated windows and half the wallpaper peeling under the radiator is appalling.
4 out of 5
for Couples
by A verified traveller from Leeds

Good pool

Posted 25-Aug-2014
Pros: The pool, free parking, the noise levels.
Cons: The staff could be a bit politer/keener to help.
The room was comfortable - if too warm, but that seems to be a feature of all hotel rooms these days. Good bed, good bathroom, reasonably quiet. We had a lovely swim in the pool in the morning, which was great. The jacuzzi was rather nice too.
5 out of 5
for Everyone
by A verified traveller from New York City

Great stay

Posted 11-Aug-2014
Pros: Room, cleanliness, efficiency and politeness of staff, pool and fitness center, price, family friendly.
Cons: Not that I can think of.
Location: Can't imagine staying here with out a car as it's on main highway.
Last minute booking. Expected this to be a really basic hotel (v. inexpensive) but it was so much better. Everything we needed in the room. Fantastic staff. Really nice and clean pool. Great breakfast. Incredible value for money. Will def. return.
2 out of 5
by Emma from London

Posted 06-Jun-2014 on Hotels.com
Not a 4 star hotel. Way too expensive for what it is. Poor breakfast buffet.
3 out of 5
by A verified traveller

Okay hotel, good for Harry potter studio tour

Posted 29-May-2014
Facilities and location great were great! Room was poor.
3 out of 5
by Anitau from Bristol

Lovely room but.....

Posted 26-May-2014 on Hotels.com
I was promised an early alarm call and paper, despite daily reminder I got neither. The hotel need to look after their lone female guests, in four nights three people tried to get into my room and I was so far from reception there was no point calling them I just dealt with it. The food was good and restaurant staff delightful which is just as well because there is nowhere else for miles.
1 out of 5
by A verified traveller

Terrible choice

Posted 22-May-2014
I'm not a hotel snob but this place is terrible. It's really old and dated. The wifi is brutal
5 out of 5
by Craggers from Worcester

Superb stay

Posted 08-May-2014 on Hotels.com
Me and my fiancé thoroughly enjoyed our stay at the hotel, we were made very welcome, the hotel staff were very nice, and willing to have a laugh with you, but also keeping to a professional standard. The room was fantastic and the bed was a dream
1 out of 5
for Business Travellers
by A verified traveller

Never again

Posted 06-May-2014 on Hotels.com
Dated room, broken toilet seat and loo holder, broken aircon machine and two five a side pitches just outside the window. No thanks
4 out of 5
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 05-May-2014 on Hotels.com