Ratings based on 69 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
90% of guests recommend
3.7 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Okay hotel, good for Harry potter studio tour

Posted 29-May-2014
Facilities and location great were great! Room was poor.
1 out of 5
by A verified traveller

Terrible choice

Posted 22-May-2014
I'm not a hotel snob but this place is terrible. It's really old and dated. The wifi is brutal
3 out of 5
by pam

Overnight Business

Posted 07-Mar-2014
Pros: No noisy air conditioning, thankfully
Cons: accoustics & sound proofing remove the ridiculous little glass door in front of the towel rail - really awkward to access towels every time.
Location: No idea cam from the airport stayed overninght, went to business location and straightback to airport
Shower, Toilet area had obviously just been redone but had not been snagged, some tiles had been grouted others not, protective plastic coating had not been removed prior to assembling & fixing the fittings. Some attempt had been made to rip it away but leaving inches of the stuff sticking out - totalling spoiling the effect. Shower and washbasin drainage very poor - may have builders rubble in the drain causing a blockage. I may have been under a corridor but it sounded like a herd of elephants thundering overhead - lovely at 4am! This happened very frequently. Dinner menu adequate and breakfast ok
1 out of 5
by Cahir from Donegal, Ireland

Dated and not a 4 star

Posted 21-Feb-2014
This hotel is a dated and worn out hotel. It certainly should not be a 4 star. We could not turn off the heat, the bathroom was tiny, we had to almost climb over the toilet to get to the shower, and this is even more difficult when you are on crutches. There was virtually no power in the shower either. Also the carpet was so dirty I wouldn't walk with out shoes on. Overall very disappointing and at €100 for one night way overpriced. Would not stay here again and I certainly would not recommend it.
5 out of 5
for Business Travellers
by JohnG from Cornwall

One night stay.

Posted 21-Jan-2014 on Hotels.com
Overall good experience. Evening meal and breakfast really good. Gym and swimming areas very good and clean. Will use again.
3 out of 5
for Everyone
by A verified traveller from Yorkshire

Handy for Warner bros studios.

Posted 12-Jan-2014
Hotel did not have our booking but gave us a room after seeing print out of confirmation. Breakfast overpriced but pool lovely .
4 out of 5
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 05-Jan-2014 on Hotels.com
3 out of 5
by 11oydcole from Mercure A41

A mixture

Posted 05-Jan-2014 on Hotels.com
Only one person on check in at peak period. Confusing signage around hotel. Bath tap directed at overflow (No 426) wastes your money and our time. Dirty room carpet. Confusing TV to operate. Comfortable bed. Quiet location. Easy car parking. 6 out of 10 all told.
1 out of 5
for Business Travellers
by Babs from London


Posted 22-Dec-2013 on Hotels.com
Overpriced , for a rundown sorry looking building, small room service at breakfast was non existent , I could not find any staff for help when eggs and bacon had run out ,the breakfast was £13.00 for what! . Would not consider staying here again .
3 out of 5
for Everyone
by L from UK


Posted 19-Dec-2013
Stayed here to be near my husband who was in hospital locally. Nice clean tidy room. Very comfy bed and bedding. Plenty of parking. Friendly staff. Had to walk past smoky rooms to get to my room, but other than that no problems.