Ratings based on 222 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Just the Ticket

Posted 13-Oct-2014
Great hotel for what we wanted. Rooms very clean and comfortable. The bathroom is a marvel of how much you can get into a small space. The hotel overlooks the railway station but there is very little noise from the trains and after an hour or so you do not even notice them. The staff are all very pleasant, knowledgeable and above all else friendly. The hotel has a limited menu for evening meals but what there is well cooked and tasty. Breakfast is well laid out with plenty of choice for those who want a continental breakfast. Cooked choices are limited but it is the same at all HI express hotels so this was not a problem. We stayed for two nights so that we could visit London and see a show. The train service from Watford is fast and regular. Also not too expensive. The hotel seems popular with families visiting the Harry Potter Theme Park and children seem well catered for at the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bournemouth

Great hotel

Posted 28-Sep-2014
A really excellent stay. The staff couldn't do enough for us. Really impressed.
3 out of 5
Recommended
for Everyone
by A verified traveller

Overnight stay

Posted 01-Sep-2014
Overall good value of pre-booked. Parking minimal and very tight spaces.
2 out of 5
by A verified traveller from Wales

Lack of facilities

Posted 30-Aug-2014
Most of the facilities were not available eg. Restaurant, due to all regular staff being on a night out! We were handed take away menu's at reception. Would not recommend this hotel.
3 out of 5
by A verified traveller from GB

Convenient but noisy

Posted 24-Aug-2014
Rooms very nice well equipt and comfortable but very noisy. Windows need better sound proofing from the railway station. Breakfast ok - no bacon:-( and juice machine out of order so no fruit juice would have been nice to have seen hotel replace with jugs of juice whilst machine was fixed.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great for Watford station

Posted 06-Aug-2014
Clean and welcoming , all staff had smiles and very helpful
4 out of 5
Recommended
for Everyone
by A verified traveller from Leicester

Nice hotel near Watford Junction Train Station

Posted 31-Jul-2014
Cons: Car Park
Check in was fast. Breakfast was the standard buffett, we managed to get a table without any problems. The only downside was the lack of car parking, so we used the train station car park.
5 out of 5
Recommended
for Everyone
by A verified traveller from West midlands

Excellent

Posted 28-Jul-2014
We had a really welcoming arrival, Natalia (trainee) went above and beyond to help. She even gave us directions to the hotel when our sat nav stopped working, recommended places to eat as a family and explained what trains to ho on to sight see. The rooms were clean and comfortable and the breakfast in the hotel was really nice. Would go there again and recommend friends :-)
5 out of 5
Recommended
for Families
by sodaisy from Somerset

Great Value Hotel for Visiting Harry Potter Studio

Posted 22-Jul-2014 on Hotels.com
Location is great for this hotel, only a short drive away from the Harry Potter Studio, the Watford train station is just minutes walk away. There are plenty of restaurants within walking distant. Room is basic, but clean, however the bed was very uncomfortable, so we didn't have a good night sleep. But you get what you paid for, so it's good if you need somewhere to stay in this area.
4 out of 5
Recommended
for Everyone
by A verified traveller

excellent hotel, but location not ideal

Posted 22-Jul-2014
Pros: Staff were excellent, rooms were perfect, service was great!
Location: location outside of london, perfect for visit to Harry Potter Studios
Awesome staff, excellent room, very clean, great breakfast. However, the location was not great for what I wanted to do. The cost of travelling to london (even by train) was quite costly, however this is no fault of hotel. If you are looking for a hotel outside of London, this is a great place to stay. However, if you plan to go to London, take into account travel cost and travel time. It may be worth your while to pay the extra for a hotel in London.