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Matala Bay Hotel

3.0 star property
Comfortable hotel with bars/lounges and seasonal outdoor pool

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April 2024
May 2024

Matala Bay Hotel

Photo gallery for Matala Bay Hotel

Seasonal outdoor pool, open 6:00 AM to 11:30 PM, pool umbrellas
Front of property
Deluxe Quadruple Room (Family-Open Plan) | In-room safe, individually decorated, individually furnished, desk
Restaurant
Reception

Overview of Matala Bay Hotel

7.8

Good

Highlights
  • Offers an on-site restaurant. Only 5% of properties have this in Faistos.
  • Offers an outdoor pool. Only 5% of properties have this in Faistos.

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Explore the area

Matala, Faistos, Crete Island, 70200
  • Popular LocationBeach of Matala5 min walk
  • Popular LocationCaves of Matala1 min drive
  • Popular LocationMatala Caves12 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)62 min drive
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Room options

Deluxe Quadruple Room (Family-Open Plan)

cleanliness

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

Deluxe Triple Room

cleanliness

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Standard Double Room Single Use

cleanliness

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

Superior Suite, 2 Bedrooms

cleanliness

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Standard Double Room

cleanliness

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Similar properties

About the area

Matala

Located in Faistos, Matala Bay Hotel is in the historical district and near the beach. The area's natural beauty can be seen at Beach of Matala and Caves of Matala, while Museum of Cretan Ethnology and Museum of Messara are cultural highlights. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and ecotours nearby.

What's nearby

  • Beach of Matala - 5 min walk
  • Red Beach - 18 min walk
  • Caves of Matala - 1 min drive
  • Komos Beach - 5 min drive
  • Matala Caves - 12 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 63 min drive

Restaurants

  • 365 ALL DAY Restaurant - 4 min walk
  • Plaka Seafood Restaurant - 9 min walk
  • Port Side Matala - 8 min walk
  • Scala - 10 min walk
  • Boho - 7 min walk

About this property

Matala Bay Hotel

Family-friendly hotel in a shopping district
A poolside bar, a terrace and shopping on-site are just a few of the amenities provided at Matala Bay Hotel. Active travellers can enjoy cycling at this hotel. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a firepit and 2 coffee shops/cafes.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), bike hire and express check-out
  • A 24-hour front desk, concierge services and coffee/tea in reception
Room features
All 75 individually furnished rooms boast comforts, such as free international calls and furnished balconies, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and hairdryers
  • 25-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 15
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Garden
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

More

  • 2 buildings
  • 5 floors
  • Communal living room
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 25-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 6:00 AM to 11:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Matala Bay Hotel
Matala Bay Hotel Faistos
Matala Bay Faistos
Matala Bay Hotel Hotel
Matala Bay Hotel Faistos
Matala Bay Hotel Hotel Faistos

Frequently asked questions

Does Matala Bay Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 6:00 AM to 11:30 PM.

Is Matala Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Matala Bay Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Matala Bay Hotel?

Check-in start time: 1:00 PM; check-in end time: anytime.

What time is check-out at Matala Bay Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Matala Bay Hotel located?

This family-friendly Faistos hotel is located in the historical district, within a 10-minute walk of Beach of Matala and Roman Caves. Red Beach and Komos Beach are also within 3 miles (5 km).

Matala Bay Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 92 reviews" "
Rating 8 - Good. 37 out of 92 reviews" "
Rating 6 - Okay. 13 out of 92 reviews" "
Rating 4 - Poor. 5 out of 92 reviews" "
Rating 2 - Terrible. 8 out of 92 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Liliana

Travelled with family
Liked: Cleanliness
Location of the hotel was good and it had a pool which was useful on windy days and unusual for the area. The food at breakfast was very repetitive, however it was nice to have fresh yogurt and honey. At dinner, no soft drinks or water were provided which is the first time we’ve ever encountered this on a half board package. If we wanted water, we had to buy a 500 ml bottled water for 1€ which was 25 cents in local stores. The room was a nice and beds were made everyday, although linen and towels could have been changed more often. Not all staff were friendly and made us feel uncomfortable at times.
Stayed 11 nights in Jun 2023

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Matala
The room was basic and a little dated, although the bathroom had been upgraded and was very nice. I was disappointed there was no tea/coffee making facilities in the room. Pool and restaurant were both lovely. Breakfast choices were excellent and varied. All in all a great stay.
Stayed 2 nights in Jun 2023

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Pool is good, rooms are clean, it's a bit dated and showing it's age, some repairs are needed, shower tap fell off, airco rattles, bannisters are badly fixed, broken tiles. Some staff are sometimes very rude.
Stayed 8 nights in Sep 2022

8/10 Good

Alessia

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice pool, good position. Good breakfast. However, the room is very small and the airconditioning was stinking. All in all good value.
Stayed 4 nights in Jul 2022

10/10 Excellent

Orsolya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to the beach.
The hotel is close to the beach. The hotel has own parking area. There is an elevator in the hotel. The rooms were clean, the staff was very nice. The breakfast and the dinner was tasty. This hotel was good choice for us. I recommend it for visiting Matala.
Stayed 2 nights in Jul 2022

10/10 Excellent

David

Stayed 1 night in Jun 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bright & very handy hotel
Very clean & bright hotel only 7 minutes walk away from Matala beach. Helpful staff, nice pool & great Cretan entertainment on the Saturday night made this a very pleasant 2 night stay. Breakfast was provided too
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Nice pool. Good breakfast buffet. Walkable to the beach and everything. I would stay here again.
Stayed 2 nights in Jul 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

General hotel information

Reasons to Book
Onsite Pool & Property Cleanliness
Check-In Time
1:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Heraklion (HER-Nikos Kazantzakis)