“Nothing Was To Much Trouble”

Our family party of 12, with an age range of 58 years to 95 years, spent a week at the Palace in late April. The hotel staff could not have been more accomodating or caring. The location was ideal, a walk to the harbour less than 5 minutes at a slow pace and all on the flat. Food was varied, with many choices, the restaurant staff were excellent. The 2 outside pools were clean and inviting. All our family really enjoyed our staff.

“Great Location & Good Food”

This hotel is located 1 block from the beach and is few minute walk from the restaurants and pubs. The dinner and breakfast buffet at the hotel was excellent (a lot of variety), and there was free wireless Internet service in the lobby area. The room was just basic, a tiny TV, beds with mattresses that were a little too hard for my taste, and an air conditioner that actually worked. My only complaint was that you could hear everything the people in the room above us were doing (it sounded like they were constantly rearranging the furniture), so bring some ear plugs with you.

“Not impressed”

This hotel was sold as a 4 star, when we arrived it apparently had 5 stars on entrance, this is was not. The hotel is in need of a refurb. The corridors were like cell Block H, very dingy. No way was this a 4 star rated hotel, maybe a 3+. The dininbg room was so overcrowded with no room between chairs when full. The food was edible and there was always something to find to eat. The swimming pool area was far too small for the amount of guests and I went first week in Oct, so would dread to think what it would be like in high season. All the guests seem to do was crowd around the bar getting their free drinks on an all inclusive holiday!!!! I must say though the staff were very polite and helpful. Found it very easy to get busses to places of interest. I doubt if I would ever go back to this hotel, but the area and beach were great, lots of restaurants and shops for shopping in the evening.