Ratings based on 53 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from England

Posted 29-Jul-2015
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4 out of 5
Recommended
for Everyone
by A verified traveller from Illinois

Nice hotel not too close to airport.

Posted 28-Jul-2015
Pros: Location was excellent and had a garden view room which was clean and comfortable. Food was good and lots of choices.
Cons: I did not care for the beach area and very hard to walk on rocks. More European and not even close to Caribbean or Florida sandy beaches.
Location: Went shopping and close to lots f shops and supermarket. Went to Palm Beach Club and nice music and dancing.
My stay did not start off good. My transfer vouchers got cancelled without my permission and had to take a taxi. Then at check in the hotel only had one guest not two and the reservation desk was closed. After about 30 minutes was able to get it resolved but was an issue with Expedia not hotel. The hotel is a good location and not too noisy from airplanes and airport but you hear them at night. The room was very large and had a balcony and large bed and comfortable. I do a lot of traveling and probably one of the best beds and rooms I have had. The food was good but need to make reservations for dinners at most of the restaurants a day in advance. Lots of activities for kids and adults but we were a couple and more family hotel then romantic retreat. The elevators are very small and not air conditioned which was not good in July. Staff was very friendly and helpful. Lots of things you need to plan during day though. First day we did not have a spot at the pool and on beach because it was so full. Second day I had to get up at 8 to try and put down towels to reserve a spot and not very good location near the pool. By the third day I was getting up at 6:30 am to go down and put towels on the chairs to get a good spot at the pool. I went back to sleep for a couple hours and head down to the pool. Food service is closed for several hours in between lunch and dinner and no room service late at night. Wish they would have vending machines for those times. Largest pool is all deep
Comment from Hotel Management
30-Jul-2015 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you for the time you dedicated to share your holidays’ experience at Creta Maris Beach Resort. We appreciate your comments and will take them into consideration in order to ameliorate our services even more in the future. Please allow us to offer some explanations on your aforementioned points. Firstly, we are very sorry that your arrival and check in at our hotel have some complications, due to communication problems you dealt with your travel agent. As regards the needed restaurants’ reservation, please let as explain that since our thematic restaurants offer a limited seating, reservation process should be applied one day in advance so that our guests can plan their stay and more people can enjoy these restaurants. Continuing, concerning the main pools and the beach, we urge our guests not to reserve sunbeds with a towel. The resort offers a 350m long beach as well as 6 pools with sunbeds and umbrellas. Guests can easily find a place to be accommodated in one of these areas. Furthermore, as stated in all brochure and our website, Creta Maris offers meals & snacks from 06:00am (early breakfast, upon request) to midnight (late dinner). During the six hours in between there is no meal offered at the hotel. Nevertheless, guests can visit our mini market located at the pool level in order to purchase any snacks for the night time. We hope to have the chance to accommodate you again in the future and provide our best services for a memorable holidays. Best Regards, Faye Papaioannou
Comment from Hotel Management
30-Jul-2015 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you for the time you dedicated to share your holidays’ experience at Creta Maris Beach Resort. We appreciate your comments and will take them into consideration in order to ameliorate our services even more in the future. Please allow us to offer some explanations on your aforementioned points. Firstly, we are very sorry that your arrival and check in at our hotel have some complications, due to communication problems you dealt with your travel agent. As regards the needed restaurants’ reservation, please let as explain that since our thematic restaurants offer a limited seating, reservation process should be applied one day in advance so that our guests can plan their stay and more people can enjoy these restaurants. Continuing, concerning the main pools and the beach, we urge our guests not to reserve sunbeds with a towel. The resort offers a 350m long beach as well as 6 pools with sunbeds and umbrellas. Guests can easily find a place to be accommodated in one of these areas. Furthermore, as stated in all brochure and our website, Creta Maris offers meals & snacks from 06:00am (early breakfast, upon request) to midnight (late dinner). During the six hours in between there is no meal offered at the hotel. Nevertheless, guests can visit our mini market located at the pool level in order to purchase any snacks for the night time. We hope to have the chance to accommodate you again in the future and provide our best services for a memorable holidays. Best Regards, Faye Papaioannou
5 out of 5
Recommended
for Families
by A verified traveller

Posted 18-Jul-2015
Very nice hotel. Very good staff. Well maintained, good location.
Comment from Hotel Management
24-Jul-2015 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you for your review. We are glad you enjoyed your holidays at Creta Maris Beach Resort. Looking forward to welcome you again in the future! Best Regards, Faye Papaioannou
Comment from Hotel Management
24-Jul-2015 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you for your review. We are glad you enjoyed your holidays at Creta Maris Beach Resort. Looking forward to welcome you again in the future! Best Regards, Faye Papaioannou
5 out of 5
Recommended
for Everyone
by A verified traveller from Arezzo

Vacanza indimenticabile!

Posted 15-Jul-2015
Pros: Location Camera Cibo e ristoranti Piscine Mare
Cons: I cuscini dei letti forse troppo morbidi
Location: La posizione è eccellente, l'hotel si affaccia in una bellissima baia
E' stata un'esperienza veramente eccellente, al di sopra di ogni aspettativa. Location splendida, resort da mille e una notte....noi eravamo in un bungalow non lontano dalla hall, secondo me la zona più bella di tutto il villaggio. Cibo ottimo con grande varietà di pietanze...era possibile mangiare quasi 24 ore su 24! Ci tornerei anche subito....credo di aver reso ottimamente l'idea!
Comment from Hotel Management
24-Jul-2015 by Faye Papaioannou, Hotel Management
Gentile Cliente, Grazie per il tuo feedback! Siamo lieti di leggere che vi siate divertiti le vostre vacanze a Creta Maris Beach Resort! Siamo lieti di darvi il benvenuto di nuovo nel 2016! Cordiali Saluti, Faye Papaioannou
5 out of 5
Recommended
for Everyone
by A verified traveller

lovely hotel and great location

Posted 14-Jul-2015
Pros: Beds are so comfortable and quiet air con. Large bright room
Excellent food and staff kind, courteous and helpful all the time. Lovely beach location and swimming pools.
Comment from Hotel Management
16-Jul-2015 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you for your feedback! We are happy to read that you enjoyed your holidays at Creta Maris Beach Resort! We are looking forward to welcome you again in 2016! Best Regards, Faye Papaioannou
5 out of 5
by A verified traveller from BAden

Top Hotel in bester Lage in Kreta

Posted 07-Jul-2015
Pros: Alles
Cons: WLAN
Location: Ausflüge und eine Zug tur ins Landesinnere
Wir sind schon viel gereist aber hier bekamen wir ein top Preis/ Leistungsverhältnis. Tolle Anlage Top Zimmer sauber gutes Essen abwechslungsreiches Programm. Schöne Pools und ein super Strand mit sauberem Wasser Einfach TOP
Comment from Hotel Management
15-Jul-2015 by Faye Papaioannou, Hotel Management
Lieber Gast, Vielen Dank für Ihr Feedback und Kommentare. Wir freuen uns zu lesen, dass Sie im Creta Maris Beach Resort hatten eine tolle Zeit! Wir freuen uns, Ihnen im Jahr 2016 wieder begrüßen zu dürfen! Freundliche Grüße, Faye Papaioannou
5 out of 5
Recommended
for Everyone
by A verified traveller

Mooi hotel op een prachtige locatie

Posted 18-May-2015
Pros: De ligging en het eten.
Cons: Dagelijkse schoonmaak van de kamer.
Creta Maris is een luxe hotel met prachtig uitzicht op zee. Wij hadden een luxe gerenoveerde kamer in het hoofdgebouw. Geen last van lawaai, maar wel lekker overal dichtbij. Personeel zeer vriendelijk en behulpzaam. Het eten was fantastisch! Het animatieteam vonden wij erg enthousiast en lekker actief, voor ons gezin met 4 kinderen in de leeftijd van 9 tot 17 was er gevarieerd vermaak! Eén minpuntje vonden wij de dagelijkse schoonmaak van de kamers, dat was niet 5 sterren waardig (vieze vloer, handdoekwissel vergeten, badkamer niet elke dag schoongemaakt).
Comment from Hotel Management
03-Jul-2015 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you very much for your review! We would like to thank you for your comments and assure you that we will do our best to ameliorate our services even more in the future! Please allow us to express our surprise from your feedback as all the feedback that we get for hotel’s cleanness is always positive. However, we will investigate that further and act accordingly. We are looking forward to welcome you again at Creta Maris in the near future! Best regards, Faye Papaioannou
5 out of 5
Recommended
for Everyone
by A verified traveller from saint etienne

personnel très agréable restaurant très bien

Posted 15-May-2015
Pros: tous le personnel est tres tres tres bien
séjour très bien les restaurants a l interiçeur du complexe sont excellent je bous recommande le barbecue avec Georges tres accueillant vraiment je vous recommande cet endroit
Comment from Hotel Management
03-Jul-2015 by Faye Papaioannou, Hotel Management
Dear Guest, Thank you for your review. We are glad you enjoyed your holidays at Creta Maris. Looking forward to welcome you again in the future! Best Regards, Faye Papaioannou
4 out of 5
Recommended
for Families
by Ronen from Tel Aviv

All in all - not bad

Posted 12-Oct-2014 on Hotels
+ very nice hotel, good location, fine food, alowed us to stay one hour after official checkout. - beds not that comfortable, sheets are not replaced everyday, even if stained, asked for some washing powder due to emergency - answer negative.
5 out of 5
Recommended
for Everyone
by A verified traveller from London UK

Very clean resort.

Posted 29-Sep-2014
Pros: Very well laid out. Like a Little Greek Village, although very large for a resort. Never more than 5 min walk to anything.
Cons: They should have non-smoking outdoor areas.
Location: Easy to rent a car as we did and go off exploring for the day. Very close walking distance to many shops, bars and places to eat if wanted
We wanted a week to chill out and relax and Creta Maris served us well. Lots of food options, very clean resort, well maintained gardens and the staff are happy to accommodate.