“Hotel in der Altstadt Heppenheim”
The hotel is very well situated on a busy road but this is quiet in the evenings. If you come by car, there is short stay 'unloading' parking at the front of the hotel off the street. The hotel has a garage but I did not use it.
An attractive aspect of this hotel is that there is a back entrance which gives access to Heppenheim's Altstadt, a series of narrow streets, half timbered houses and the beautiful Marktplatz. Across the road at the front are the premises of a wine producer, and behind this is the Starkenburg, the iconic hill which overlooks the town.
There are two lifts in the hotel and the front desk is well staffed. The people working there are friendly and efficient. Their communication skills are good - they seem to be multi-lingual. I have stayed there five times now and have never had cause to make a complaint!
One curious feature of the hotel is that we rarely heard or saw any other guests.it is very quiet and peaceful.
If I could make two recommendations, it would be that the choice of Tv programmes is not as wide as it could be in a multinational hotel. Apart from CNN and BBC World, all the channels seemed to be German. guests from other areas would be disappointed. Also,
Wi-fi was available only on the ground floor and for the private individual, it was relatively expensive. I had just come from a Mercure hotel in Colmar where it was free everywhere in the hotel. These days, everyone wants the Mercure system!