"Impeccable service, great for families, beautiful!"
We had a wonderful stay. The staff was impeccable. Always polite, and always went out of their way to make sure we were happy. Extremely kid friendly with lots of activities for the kids. The hotel is situated right on the beach - literally 20 feet away. They had "stations" to wash your feet off at every door. The pool was marvelous. We went when it was raining with high waves, so many water activities on the beach were cancelled. Breakfast and Dinner were included every day. Buffet style, both Western and Asian foods. Every day had a little different food. Still the hotel was so full of things to do we actually never left the hotel grounds during our 3 day stay. We did drive around after we checked out, and noticed that this hotel is really the only resort style hotel that is ON the beach (not across the street from the beach). We will definitely be back again to visit.
You have to visit the best beach in Taiwan CHATEAU BEACH RESORT...... Located in Kenting, on the southern tip of Taiwan …More
My overall experience was great! The hotel is in a great spot (linked to the beach), there's so much fun activities to do (especially great for kids, waterpark, an arcade, bowling, bumper cars too!)and my room was also really nice (but I had an oceanview on the third floor, third floor has higher cielings which makes it feel more spacious). But there are some rooms that look not so great to me. I think its the older part of the hotel. It looks older, dirtier, rustier. But otherwise, its a great hotel!
If you like me cannot stomach traditional Chinese fare this place is an avoid. The food was tough going when even the breakfast buffet was much to be desired. The rooms are not bad, actually pretty good.
I took my family there for a 3 days and 2 night vacation from US. This hotel and resort service is ok. My $12,000/day NT package ($400 US) included breakfast and dinner. it was a great vacation for us to stay here. My suggestion is the breakfast should have plain cooked oatmeal that does not mix with milk. the way they cook the oatmeal is just mix with warm water and milk that was too rough to eat. This hotel rating is 5 stars in Taiwan they should do better than this. I have talked to service people every morning to make it right. Thanks.
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