Ratings based on 168 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
62% of guests recommend
2.5 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Aug-2014
Hotel was average but the staff went out of their way to make the stay great!
1 out of 5
by A verified traveller

Old and out of date.

Posted 10-Aug-2014
First walked in to a musty smell with a few flies and nats flying around. The bathroom needed lots of work. The towels had stains on them. Not the Worst I've stayed at, but not worth what I paid.
2 out of 5
by A verified traveller from New York

Weekend getaway

Posted 29-Jul-2014
Room was musty towel were scratchy and small shower head was broken not worth the price no pool
2 out of 5
by A verified traveller from paz

Not a good experience

Posted 21-Jul-2014
Horrible breakfast! And Room smells bad! ,,, the was toaster broken, only two tables to eat
3 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta, GA

OK place to stay at a cheap price.

Posted 21-Jul-2014
Cons: The carpet in the rooms needed to be cleaned and/or replaced. More towels and washrags in the room. Cleaner pool.
Location: Walking distance to local shopping, food, entertainment, tubing.
Stayed here for a girl's weekend. The room was clean but it smelled like pee when you first went into the room. I guess we got used to the smell after awhile. There was only 1 towel in the bathroom, but the laundry room was down the hall so we walked down ourselves and got some more. The pool looked very cloudy so we didn't use it. The man working the front desk was extremly nice and very accomidating so that was a plus. I would recommend this hotel if you want somewhere relatively cheap that's within walking distance to downtown Helen. I probably wouldn't stay here with my kids, but for a weekend getaway it wasn't that bad. Free coffee and muffins for breakfast.
3 out of 5
by Vicki from Pennsylvania

Helen stay not as I had hoped.

Posted 26-May-2014
Pros: Location was adequate for walking to food and entertainment.
Cons: Make sure appliances work. Refrigerator didn't work and had to get a clock from staff that actually worked.
Location: Food and entertainment within walking distance.
Didn't even have our reservation that we booked through expedia when we got there but did have a room for us. Was just an "ok" stay - nothing fabulous. Refrigerator didn't work - and no microwave. The "breakfast" was microwaveable sandwiches and muffins.
2 out of 5
by A verified traveller

It's a room.

Posted 05-May-2014
There was dust on all the furniture, burn holes in comforter and blanket (this was supposed to be non smoking), room smelled like smoke, slow draining sink... and more.
3 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 29-Apr-2014 on Hotels.com
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 28-Apr-2014 on Hotels.com
3 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 22-Apr-2014 on Hotels.com