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Reviews of Americas Best Value Inn Clayton

2 out of 5
Americas Best Value Inn Clayton
698 Highway 441 South, Clayton, GA

Reviews

8.0

Very good

Rating 10 - Excellent. 261 out of 742 reviews" "
Rating 8 - Good. 288 out of 742 reviews" "
Rating 6 - Okay. 104 out of 742 reviews" "
Rating 4 - Poor. 44 out of 742 reviews" "
Rating 2 - Terrible. 45 out of 742 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chuck

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. I would stay here again. Price was my room was clean.
Stayed 1 night in Mar 2024
Response from hemant patel on 21 Mar 2024
Thank you for your reviews. Appreciate your time.

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service
Very Clean, staff was extremely nice. Sounds trivial, however, the room was very dated.
Stayed 1 night in Mar 2024
Response from hemant patel on 14 Mar 2024
Thank you for your reviews. Appreciate your time.

6/10 Okay

Sonia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The carpet was very old, the linens looked old as well and the receptionist was uninterested.
Stayed 1 night in Feb 2024
Response from hemant patel on 26 Feb 2024
Thank you for your reviews. Appreciate your time.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Quck check in. And attention. Thank you
Stayed 2 nights in Feb 2024
Response from hemant patel on 26 Feb 2024
Thank you for your reviews. Appreciate your time.

6/10 Okay

Ivan

Stayed 1 night in Feb 2024
Response from hemant patel on 20 Mar 2024
Thank you for your reviews. Appreciate your time.

4/10 Poor

Katrina

Liked: Staff & service
Disliked: Cleanliness
The manager was very helpful when we were short of towels upon arrival and brought them up to us since it was late at night. When I told him the problems and showed him pictures, he took notes and appeared to care. The wonderful reviews online did not prepare me for the reality of this property. Even though the rooms are all non-smoking, room 201 clearly had the lingering smell of tobacco smoke. There was something clear and sticky on the floor of the bathroom (a spill? hairspray? worse?) that I had to scrub to get clean. There was long black hairs in the tub/shower (not this ladies or my husband's). The shower curtain had dark spots at the bottom where it tucked inside the tub. There was a stinkbug on the shower curtain. There was a sound of crickets from some vague location (not in the room). The end table had these curious round spots on it (cigarette burns? drill practice?). The price was low and I should have known better, but the glowing reviews tricked me. They must have paid someone to add them and bump their rating up! It was warm, safe, and we slept well and had good internet and television. It was worn and a little dirty. A good place for your construction crew to stay or a last option choice, but this would not have been my first choice.
Stayed 2 nights in Jan 2024
Response from Guest Relations on 20 Jan 2024
Dear Katrina,Thank you for taking the time to share your thoughts with us. We are glad that you were able to rest well and enjoy our amenities, such as the internet and television. However, we are disheartened that we were unable to meet all of your expectations. What you described is not typical of a stay with us, and we will be sure to share your thoughts with our team for improvement. Please consider booking another stay so we can show you a much better experience.

2/10 Terrible

jhon

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not worth $20 , rooms are not clean , bathrooms were full of hair and they have mold on the walls. I will not recommend this property , is better if you sleep in your car. This has been the worst hotel i have ever stay.
Stayed 1 night in Dec 2023
Response from Guest Relations on 12 Jan 2024
Dear Jhon,We appreciate you reaching out, and it's unfortunate to hear about the experience you described. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed internally as we jump into action to rectify the issues you've mentioned. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

2/10 Terrible

Donnia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I made a line through the dust on the coffee pot. I found a pubic hair on the sink. The back of the toilet floor area looked to have urine around it. There was food in the refrigerator. The bedding appeared to be very clean and taken care of.
Stayed 1 night in Dec 2023
Response from Guest Relations on 12 Jan 2024
Dear Donnia,The cleanliness of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. We will be sure to have our housekeeping team look into your comments further and make improvements where necessary. Please consider giving us another chance soon; we're confident that we can change your perceptions.

8/10 Good

Rubi

Travelled with family
Liked: Cleanliness, staff & service
Location is convenient, check-in was quick, front desk was polite, hotel is a little dated but overall our stay was good.
Stayed 1 night in Dec 2023
Response from hemant patel on 26 Feb 2024
Thank you for your reviews. Appreciate your time.

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Place is okay but could be better. Non smoking room was nothing but a smoked room. Taking its a small hotel I think they could work a little harder to get 5 stars.
Stayed 1 night in Dec 2023

10/10 Excellent

RASHIDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!
Nice staff, clean room, affordable hotel.
Stayed 3 nights in Dec 2023
Response from hemant patel on 26 Feb 2024
Thank you for your reviews. Appreciate your time.

10/10 Excellent

JOHN, Houston

Stayed 2 nights in Dec 2023
Response from hemant patel on 26 Feb 2024
Thank you for your reviews. Appreciate your time.

4/10 Poor

Joshua

Business traveller, Travelled with group
Room was not clean and had a strange smell.
Stayed 1 night in Dec 2023
Response from General Manager on 26 Dec 2023
Dear Joshua,We appreciate you taking the time to reach out, and it's unfortunate to hear about the experience you described. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed internally as we jump into action to give our rooms the extra attention needed. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

4/10 Poor

Luisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from hemant patel on 26 Feb 2024
Thank you for your reviews. Appreciate your time.

4/10 Poor

Iris

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place is in a good location that’s about the only thing that is good about this place. The room was disgusting I have never stayed in a place that the entire room was not clean. The only thing that look clean was the sheets and even the under sheets were dirty. Probably the worse was the bathroom it smell like urine and had urine dried on the back of the toilet the floor was sticky spider webs even in the room curtains dust that had not been clean in a long time. The towels smell.
Stayed 3 nights in Dec 2023
Response from Guest Relations on 27 Dec 2023
Dear Iris,The cleanliness of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. We will be sure to have our housekeeping team look into all your comments further and make improvements where necessary. Please consider coming back to give us another chance soon; we're confident we can impress you.

10/10 Excellent

Jonathan

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly what was expected. Clean room, quiet and mostly pet friendly. Only problem is theres no place for a dog to go outside really.
Stayed 1 night in Dec 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Keep on the good work
Stayed 2 nights in Dec 2023
Response from hemant patel on 26 Feb 2024
Thank you for your reviews. Appreciate your time.

10/10 Excellent

pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. Staff was fantastic
Stayed 1 night in Nov 2023
Response from hemant patel on 29 Nov 2023
Thank you for your reviews. Appreciate your time.

8/10 Good

Carol

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023
Response from hemant patel on 29 Nov 2023
Thank you for your reviews. Appreciate your time.

6/10 Okay

Becky

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from hemant patel on 21 Nov 2023
Thank you for your reviews. Appreciate your time.

6/10 Okay

Joseph

Stayed 1 night in Nov 2023
Response from hemant patel on 15 Nov 2023
Thank you for your reviews. Appreciate your time.

8/10 Good

Luzette, Slidell

Travelled with partner
Comfortable bed and pillows. Nice size room. Clean and convenient. Would stay here again if I am ever back in this area. Very reasonable. Nice for the price
Stayed 1 night in Nov 2023
Response from Hemantkumar on 7 Nov 2023
Thank you for your reviews. Appreciate your time.

6/10 Okay

Donna

Disliked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Hemantkumar on 7 Nov 2023
Thank you for your reviews. Appreciate your time.

2/10 Terrible

Ross

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs
By far the most disgusting place I’ve ever slept. Bugs in the room, bugs in the bedding. Human hair in the bathroom. Do not stay here!
Stayed 1 night in Oct 2023
Response from hemant patel on 3 Nov 2023
Thank you for your reviews. Appreciate your time.

6/10 Okay

Donald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from hemant patel on 4 Nov 2023
Thank you for your reviews. Appreciate your time.

8/10 Good

Janie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great, comfortable
Stayed 1 night in Oct 2023
Response from hemant patel on 31 Oct 2023
Thank you for your reviews. Appreciate your time.

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tony
Please don't stay here. Unless you're used to cockroaches. Saw 1 to 2 every day. Especially in the bathroom, crawling on our toothbrush and other things. Just gross. This Place is where all the construction guys stay. Lowest price is because of the lowest conditions. Hotels.com should be ashamed of having places like this on their site. We left early and ate the $$$ We just had to get out.
Stayed 4 nights in Oct 2023
Response from hemant patel on 30 Oct 2023
Thank you for your reviews. Appreciate your time.

10/10 Excellent

Marc

Stayed 1 night in Oct 2023
Response from hemant patel on 21 Nov 2023
Thank you for your reviews. Appreciate your time.

8/10 Good

Joan

Travelled with group
Liked: Cleanliness, property conditions & facilities
property was well lit and security was good. Language was difficult. Staff had difficulty understanding English. This is our third stay at the facility, and we will be back again.
Stayed 1 night in Oct 2023
Response from hemant patel on 27 Oct 2023
Thank you for your reviews. Appreciate your time.

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty inside and out
Stayed 2 nights in Oct 2023
Response from hemant patel on 23 Oct 2023
Thank you for your reviews. Appreciate your time.

10/10 Excellent

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hemantkumar on 23 Oct 2023
Thank you for your reviews. Appreciate your time.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Hotel needs some tender loving care
Although the hotel is convenient to many things, the hotel does need to improve a few things. Many of the outlets were loose, both in the wall and in the desk lamp. The lamp and bathroom fixtures show signs of rust and decolorizations. The toilet paper holder was loose. Fixing the little things would help improve my opinion.
Stayed 7 nights in Oct 2023
Response from hemant patel on 22 Oct 2023
Thank you for your reviews. Appreciate your time.

2/10 Terrible

dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nicely cared for
Stayed 1 night in Oct 2023
Response from hemant patel on 20 Oct 2023
Thank you for your reviews. Appreciate your time.

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Standard cheap motel
Stayed 1 night in Oct 2023
Response from hemant patel on 18 Oct 2023
Thank you for your reviews. Appreciate your time.

6/10 Okay

Jwu Song

Travelled with family
Dirty microwave and not working, toilet lid tilted and moving, dangerous staircase.
Stayed 1 night in Oct 2023
Response from hemant patel on 17 Oct 2023
Thank you for your reviews. Appreciate your time.

4/10 Poor

Leslie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The level of uncleanliness of the room was astounding. I know this isn’t a 5-star hotel but basic cleanliness is a non-negotiable. The bathroom had cleanable (I cleaned myself with a disinfectant wipe) spots/drips on the wall next to the toilet, the back of the seat cover had months worth of grime, the sink faucet looked like it had toothpaste spit all over it and layers of dust and grime. I mean, do they not give the sink a GOOD wipe down? Too much hair from previous guests was all around the bathroom. The front of microwave was nasty. A basic wipe down just once a week would render it clean at an acceptable level. There was obvious brown hook on the light cover in the room that was impossible to miss!! Why hasn’t it been cleaned off?!?!? While I enjoyed the cute town, the disgusting room just made me want to get out quickly.
Stayed 1 night in Oct 2023
Response from hemant patel on 16 Oct 2023
Thank you for your reviews. Appreciate your time.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
The property was ok. Definitely overpriced for the area.
Stayed 1 night in Oct 2023
Response from hemant patel on 15 Oct 2023
Thank you for your reviews. Appreciate your time.

6/10 Okay

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from hemant patel on 11 Oct 2023
Thank you for your reviews. Appreciate your time.

10/10 Excellent

Koffi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It ok
Stayed 1 night in Oct 2023
Response from hemant patel on 9 Oct 2023
Thank you for your reviews. Appreciate your time.

2/10 Terrible

Julia

Stayed 1 night in Oct 2023
Response from hemant patel on 27 Oct 2023
Thank you for your reviews. Appreciate your time.

10/10 Excellent

Hector

Liked: Staff & service
Disliked: Amenities
Convenient
Stayed 1 night in Sep 2023
Response from hemant patel on 1 Oct 2023
Thank you for your reviews. Appreciate your time.

8/10 Good

Jayne

Stayed 1 night in Sep 2023
Response from hemant patel on 1 Oct 2023
Thank you for your reviews. Appreciate your time.

6/10 Okay

Gene

Stayed 1 night in Sep 2023
Response from hemant patel on 30 Sept 2023
Thank you for your reviews. Appreciate your time.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible to main road. Friendly staff. Clearness
Stayed 2 nights in Sep 2023
Response from hemant patel on 27 Sept 2023
Thank you for your reviews. Appreciate your time.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from hemant patel on 27 Sept 2023
Thank you for your reviews. Appreciate your time.

2/10 Terrible

Robert, SHALIMAR

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was a big mistake. I paid 4 nights in advance. It was so disgusting we left after 2 nights and wrote it off as a loss. Please take my advice and avoid this place. It's so nasty. Stains on the carpets and walls. The floors in the bathroom are so dirty and sticky. The toilet 🚽 hadn't been cleaned. I met the lady who cleans and she was telling me how she cleaned the entire place by herself. I think she wanted a tip but she needed fired. 5je owner is not friendly. Just do yourself a favor, drive past this one.
Stayed 4 nights in Sep 2023
Response from hemant patel on 22 Sept 2023
Thank you for your reviews. Appreciate your time.

4/10 Poor

Richard

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
dirty!!
Stayed 1 night in Sep 2023
Response from hemant patel on 22 Sept 2023
Thank you for your reviews. Appreciate your time.

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from hemant patel on 9 Sept 2023
Thank you for your reviews. Appreciate your time.

4/10 Poor

Beth

Stayed 3 nights in Sep 2023
Response from hemant patel on 27 Sept 2023
Thank you for your reviews. Appreciate your time.

6/10 Okay

Patrick

Liked: Cleanliness, room comfort
It’ll do
It was ok, pretty loud, the slide lock on the door was non functional, door did not fit great. Biggest problem was the toilet was so short it appeared to be set up for a 4 year old, quite difficult to get onto and off of.
Stayed 2 nights in Aug 2023
Response from hemant patel on 14 Aug 2023
Thank you for your reviews. Appreciate your time.