Heerlen Holidays from £308

Stayed at this hotel due to its close proximity to the Cologne Christmas Markets and because we required a triple room. The location of the hotel is convenient - close to tram stop and a few mins walking distance of the Christmas Market at Heumarkt. There is also a great Brauhaus just around the corner for German beer and food. However, the hotel is on a main road and the traffic was incredibly noisy - even after midnight you should expect to hear drunken shouting, sirens, fast cars driving past etc outside. Our room was also located opposite the elevator, so we could hear every guest on our floor using it and all of their conversations. On our second night a male guest was very loud returning from their night out and as they got off the elevator around 2am they purposefully banged on our door very loudly which was a little scary (I assume they were drunk). If choosing to stay here, keep your doors firmly locked and pack ear plugs if you want any sleep. In terms of cleanliness, it was quite a dusty room. The sink was very slow to drain water. There was also occasionally a “dirty pipe/sewage” smell in the bathroom - I imagine the sinks need some drain unblocker/cleaning products! Beds are quite hard and pillows are very lumpy. On a positive note, the staff we did encounter seemed friendly - check in and check out was quick and easy. Overall, we chose this hotel purely for location and convenience, but would not choose to stay here again.

New and state of the art - friendly staff etc but room 116 was very noisy and the bedding - sheets etc are not allergy tested - my sleep was okey but not again

Our second time here - it’s an old school great German spa hotel, with the exceptional sauna complex (which includes rituals every hour from 13.00). It’s dated at parts but that’s compensated with the very fair value. The breakfast was plenty, the service kind and welcoming and the room large and clean. We will come back.

A clean nice room, lovely staffs and classic elevator are in the hotel. We stayed for a couple of days there as a family. If you go to a city centre or Immermannstraße it’d take around 10mins by walking, which is pretty close I felt little bit dodgy when I walked on the street near the hotel. Therefore, I tried to go back to the hotel before sunset.

Big room and all works well. But they forgot to clean my room one day and the ambience is average. All in all nice hotel.

This is a nice small hotel in a quiet area with easy access to HWY.