In-room dining

Reviews of Fountain Court Apartments - Harris

4 out of 5
Fountain Court Apartments - Harris
41-43 Grove Street, Edinburgh, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 81 out of 151 reviews" "
Rating 8 - Good. 59 out of 151 reviews" "
Rating 6 - Okay. 8 out of 151 reviews" "
Rating 4 - Poor. 1 out of 151 reviews" "
Rating 2 - Terrible. 2 out of 151 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just great!
Really good apartment, comfortable and cosy with everything you need and in a great location!
Cup of tea on the balcony each morning
Stayed 4 nights in Aug 2020
Response from Fountain Court Team on 3 Sept 2020
Claire Thank you for your review. We are delighted you enjoyed your stay with us and hope to welcome you back again in the near future. Fountain Court Team

2/10 Terrible

Neelam, England

Disliked: Staff & service, property conditions & facilities
I had to wait 1 hour for check in which meant I had to loose out on time that could have added to exploring. The reception staff kept blaming this onto covid cleaning -irrespective this should not have resulted in a delay of such instead scheduled cleaning should be done proper to guests arriving. The apartment was reasonably ok and of a tidy standard. Shame our start into the trio was so delayed and we were exhausted from the 4 hour drive as it was.
Stayed 2 nights in Aug 2020

10/10 Excellent

ALAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Fountain Court Team on 4 Aug 2020
Thank you for taking the time to review us. We are glad that you enjoyed your stay with us and hope to welcome you back in the future. Best wishes, Fountain Court Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Absolutely amazing!
You have got everything you need in the property, close to the city centre. Very spacious apartment with common living area and balcony. Great place to stay if you are with family or group of friends.
Stayed 1 night in Jul 2020
Response from Fountain Court Team on 22 Jul 2020
Thank you so much for taking the time to review our apartments. We really appreciate it and are delighted that you and your family enjoyed your stay with us. We hope to welcome you back on your next visit to Edinburgh. Best wishes, Fountain Court Team

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, room comfort
A high quality place to stay
Very clean. Easy check-in. Good kitchen with everything you will need to both cook and wash up after. Modern hotel quality standard.
Stayed 2 nights in Jul 2020
Response from Fountain Court Team on 13 Jul 2020
Thanks a lot for the review, Richard. We are happy that you enjoyed your stay with us and hopefully we will welcome you again next time you visit Edinburgh.

2/10 Terrible

Lauren

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charge you for EVERYTHING
When looking for places to stay I looked at places with free parking - apparently this is not the case. 12 per night. Then we took the dog (also said pet friendly) another 10 pound charge. Checked out at 11.15. 45m after check out another 10 pound. The bed was dirty - room was tires. Lightbulbs missing in the lamps. So all in for one night that startes at 64 pound has been 194 so far. As the 100 deposit hasnt been released. All in all avoid this place
Stayed 1 night in Dec 2019
Response from Fountain Court Apartments on 17 Dec 2019
Hi Lauren Thank you for taking the time to leave a review. I have checked on the hotels.com site you used to reserve your accommodation - it does mention the charge for parking and pets. It also mentions the £100 security deposit, which is fully refundable providing no damage within the apartment. We have cover at Reception 24 hours a day and we encourage any issues to be reported to Reception so we can resolve them - we would happily have replaced any light bulbs. If the bed was dirty we would have immediately moved you to another apartment. Finally, I have checked our CCTV footage and see that you were given a welcome letter on arrival which does confirm your departure date and time. Our standard check out time is 1030, however later checkouts are available for an additional charge. We are sorry you were disappointed in your stay - but we do pride ourselves in being transparent with all additional costs on all of our booking channels. Regards Fountain Court Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Jul 2019
Response from Steven, Digital Marketing Manager on 6 Aug 2019
Thank you for your review, we are happy to hear you enjoyed your stay.

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
Cannot fault the staff, who were lovely, friendly and welcoming. My apartment was clean. Nice surprise to find salt and pepper etc in the kitchen area. I had everything I needed in terms of pots , pans, crockery etc. Nice toiletries in the bathroom and loads of hot water. I was very comfortable. The windows had been left open as it was such a hot spell, which was much appreciated. Noisy on the Saturday night. Not the fault do the accommodation, or the residents, but folk in the surrounding area letting everyone else know they were on their way home in the early hours.
Stayed 4 nights in Jun 2019
Response from Steven, Digital Marketing Manager on 5 Jul 2019
It is lovely to hear from you Sally, thank you for your detailed review. The team will be pleased to hear that you found them to be lovely and welcoming. I hope that you will keep us in mind for any future stays in Edinburgh; you are always welcome.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late arrival gets friendly reception
Having arrived near midnight, the reception were very helpful and friendly, the apartment was just what I needed to crash at the end of a long day and really handy for my work the next day
Stayed 1 night in Jun 2019
Response from Steven, Digital Marketing Manager on 21 Jun 2019
Thanks for taking the time to tell us about your stay Graham, I am so pleased to hear that our night concierge were helpful and friendly as you were checking in. If you are ever back for work do keep us in mind, we would love to welcome you back.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Modern and clean. Good location close to haymarket station. Great for getting to Murrayfield
Stayed 1 night in Jun 2019
Response from Steven, Digital Marketing Manager on 14 Jun 2019
I am delighted to hear that our location suited you, thank you for taking the time to write us a review. We hope to welcome you back in the future.

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment, ideal for EICC
Excellent location and very helpful friendly staff. Would definitely recommend
Stayed 1 night in Apr 2019
Response from Steven, Digital Marketing Manager on 30 Apr 2019
I am so pleased to hear that you enjoyed your stay with us Gerard. As you say, we are right around the corner from the EICC making us a great option for any events. If you are ever looking to come back to the area you are more than welcome with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2019
Response from Steven, Digital Marketing Manager on 5 Mar 2019
Thank you for taking the time to leave us a review, we really appreciate it and hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from Steven, Digital Marketing Manager on 2 Apr 2019
Thank you for your kind review.

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019
Response from Steven, Digital Marketing Manager on 2 Apr 2019
Thank you for your kind review.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At this price very good vfm.
Stayed 4 nights in Jan 2019
Response from Steven, Digital Marketing Manager on 5 Feb 2019
I'm pleased to hear that you felt we offer good value for money Peter, thank you for letting us know. Hopefully we can welcome you back to Edinburgh in the future, you are always welcome here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Steven, Digital Marketing Manager on 4 Jan 2019
Thank you for your review.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location.
Apartment spotless and we'll equipped. 5 minutes walk from Haymarket station so very accessable. Quick check in and late check out very reasonable.Would definitely use again.
Stayed 1 night in Nov 2018
Response from Steven, Digital Marketing Manager on 27 Nov 2018
We really appreciate it Elaine, thank you for your kind feedback. Hopefully we can welcome you back to Edinburgh in the not too distant future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property provided us with everything we required. It was also convenient for places to eat and drink
Stayed 3 nights in Oct 2018
Response from Steven, Digital Marketing Manager on 30 Oct 2018
Thank you for your kind review, I am pleased to hear that your apartment was what you were looking for in your trip to Edinburgh. Keep us in mind for any future visits you might have planned.

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Steven, Digital Marketing Manager on 23 Oct 2018
Thank you Aimee, keep us in mind for any future city breaks that you are planning!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Steven, Digital Marketing Manager. on 3 Oct 2018
Thank you for your review Paul, we really appreciate it.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment in good location.
Really nice apartment; I enjoyed my stay and it had everything that was needed. Minutes from Haymarket station; 20 min walk to centre. Thanks!
Stayed 1 night in Sep 2018
Response from Gertrud on 3 Oct 2018
Thank you for the kind words. We are happy that you enjoyed your stay.

8/10 Good

Mr T

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Nice clean apartment, good location. A few things that were not mentioned in booking was that the car park was not at our complex but at the main reception building. Really irritating when you have house occupiers complaining to you when you had no idea this was the case. It was the hottest apartment I ever ever stayed in. Brilliant location for the west end of Edinburgh.
Stayed 1 night in Sep 2018
Response from Steven, Digital Marketing Manager on 25 Sept 2018
Thank you for the review Mr T, it is lovely to hear from you and I am pleased that you enjoyed your stay. We do offer parking at our Harris property but this is subject to availability. I can only apologise that you experienced issues from the neighbours and that you were unable to park next to your apartment, but I hope that this did not impact too negatively on your stay.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Serviced apartment very well equipped, clean and comfortable.
Stayed 3 nights in Sep 2018
Response from Steven Watson, Digital Marketing Manager on 14 Sept 2018
Thank you for your review, glad that you found your apartment to be well equipped, clean and comfortable. Best wishes

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Steven, Digital Marketing Manager on 3 Jul 2018
Thank you for your review, we really appreciate it! Best wishes, Steven, Digital Marketing Manager.

10/10 Excellent

apoorva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very comfortable stay
Good location. Edinburgh castle and the royal mile were a short and nice walk away. Supermarket close by that stayed open later than most. Check in was a breeze. Staff was helpful. Parked at the hotel. The apartment was really nice. Stayed there with two children.
Stayed 2 nights in Jun 2018
Response from Steven, Digital Marketing Manager on 26 Jun 2018
We are delighted to hear that you and your family enjoyed your stay! We hope that you all enjoyed the many great attractions that Edinburgh has to offer. If you are ever looking for another city break we would love to welcome you back. Best wishes, Steven, Digital Marketing Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location fine - near Haymarket. Relatively modern one bedroom apartment. Fine for one person
Stayed 2 nights in Feb 2018
Response from Susann, Digital Marketing Manager on 15 Feb 2018
Thank you for your feedback. It is great that you found the apartments conveniently located. In regards to carpets, we have a regular carpet programme in place but I will forward your feedback on to our Housekeeping Manager. Thank you for letting us know. With very best wishes

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great size apartment, super convenient location and friendly staff. instantly wished we had stayed another night . we had a dog with us and they even left treats and bed for him. Good size Tesco up the road and minutes from the centre by foot. Will definitely stay anytime we come back to Edinburgh
Stayed 1 night in Jan 2018
Response from Susann, Digital Marketing Manager on 15 Feb 2018
Thank you for taking the time to write us a review. We are delighted that you and your four-legged friend had an enjoyable stay with us and we hope to welcome you back on another occasion. Best wishes from Fountain Court!

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We very much enjoyed our stay. Great value and very convenient.
Stayed 2 nights in Jan 2018
Response from Susann, Digital Marketing Manager on 15 Feb 2018
Thank you for taking the time to write a review for our apartments. It is lovely that you found them good value and convenient. We hope to welcome you back for another visit. Best wishes

6/10 Okay

DJS970, Grove Street, Edinburgh

Disliked: Cleanliness
Fountain Court Apartments - Harris
Good location, bathroom could be cleaner, washing machine ruined my white shirt
Stayed 2 nights in Dec 2017
Response from Susann, Digital Marketing Manager on 11 Jan 2018
Thank you for your review. It is great that you found our apartments well located. However, we regret to read that the cleanliness of the apartment was not up to our usual high standards. We take this very seriously and the Housekeeping Manager has assured me that this is not a regular occurrence. Please accept our sincerest apologies! Regarding the washing machine, our Reception is open 24 hours to help with any instructions. Best wishes from the Fountain Court Team!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for self catering
Ao apartment was comfortable and spacious and equipped with everything that we needed. Only downside was the windows which let in quite a lot of noise from the road below.
Stayed 3 nights in Dec 2017
Response from Susann, Digital Marketing Manager on 11 Jan 2018
Thank you for taking the time to write us a review. We are glad that you enjoyed your stay in our spacious, well equipped and comfortable apartments. We hope to welcome you back in the future. Best wishes, Susann, Digital Marketing Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with good transport links
Excellent location with very good transport to city center and airport. Nice room and very good service. Very good resturants in neighborhood
Stayed 3 nights in Dec 2017
Response from Susann, Digital Marketing Manager on 11 Jan 2018
Thank you very much for rating our apartments so highly. We take great pride in providing high-quality accommodation and are glad that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to Edinburgh. Best wishes from the Fountain Court Team!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and comfy!
This was a lovely surprise - nicely appointed, spotlessly clean with great facilities! It was also in a better location than we thought - about 5 mins walk from Haymarket, but only about 25 mins walk to the castle. We really enjoyed our stay and will book again. (Tesco, Co-op and Sainsbury's nearby too if you want to self-cater easily).
Stayed 3 nights in Sep 2017
Response from Susann, Digital Marketing Manager on 17 Oct 2017
Thank you very much for rating our apartments so highly. We take great pride in providing high-quality accommodation and are glad that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to Edinburgh. Best wishes from the Fountain Court Team!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Break with a Baby
The Fountain Court Harris suited our needs as a family perfectly. My wife and I travelled with our baby daughter (8 months old) and my mother in law. The 2 Bedroom apartment was fully equipped with everything we could possibly need with everything working well. We were there for only 2 nights but there was a Washing Machine/Dryer in the Kitchen for anybody stating longer. The Apartments are about 6-8 Minutes walk from the Haymarket Tram stop, which makes the City Centre every accessible. There is a Tesco Express very close to Grove Street, which enables to stock up on essentials for the Apartment. Staff were very helpful and accommodating. The Luggage Room made life much easier as it might we didn't have to carry your bags around the city after checkout before heading out to the airport for an late afternoon flight.
Stayed 2 nights in Sep 2017
Response from Stephen on 14 Sept 2017
Thank you so much for taking the time to review our apartments. We really appreciate it and are delighted that you and your family enjoyed your stay with us. We hope to welcome you back on your next visit to Edinburgh. Best wishes from the Fountain Court Team!

6/10 Okay

cakeconnection, Usa

Liked: Staff & service
Disliked: Cleanliness
Not worth the high nightly rate
We stayed in the Harris, apt was right next to highway, so lots of road noise. The carpet was dirty and stained, stove area really greasy which made the wbole apt seem dirty. The office is a couple blocks down the street, so quite a bit of luggage toting. They did offer us another apt in abit better condtion and less noise, but it didn't have as many windows and we were tired of moving our luggage so we just put up with it. For the high amount charged per night it is not worth the price.
Stayed 3 nights in Aug 2017
Response from Susann, Digital Marketing Manager on 21 Aug 2017
Thank you for your feedback! First of all, please accept our sincerest apologies again that the cleanliness in the apartment was not up to our usual high standards. The Housekeeping Manager has been notified and has assured me that this is not a regular occurrence. Regarding noise, there is no motorway next to the apartment, but the Western Approach Road. The apartments are noise-insulated and we provide ear plugs in the apartments. Furthermore, we did offer to move you to a quieter apartment which you declined. Best wishes from the Fountain Court Team

10/10 Excellent

Rommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An ample serviced appartment in a great location
We stay 7 days convining family vacation with two of our grown up children, and work(attending a science meeting at the nearby convention center. The apartment was big and luminous. Nice confortable beds. With everything needed for preparing breakfast and simple meals and with washing facilities in the apartment. Perfect for longer stays when an hotel room is not enough.
Stayed 6 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, modern and clean apartment.
Very nice, modern and clean apartment. A 20-25 minute walk to Royal Mile and train station. Nice, quiet and safe neighbourhood. Security building, requires code for the gate and 2 keys to enter, 1 for the building and 1 for the apartment.
Response from Susann, Digital Marketing Manager on 22 May 2017
Thank you for your review. We are delighted that you enjoyed your stay in our safe and well-located apartments. We hope to welcome you back on your next visit to Scotland. Best wishes from the Fountain Court Team!

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments
very convenient for my business visit. Apartment had everything I needed including parking etc.
Response from Stephen on 8 May 2017
Thank you very much for your review. We are delighted that you enjoyed staying with us while on business in Edinburgh. We hope to welcome you back on another occasion. Best wishes from the Fountain Court Team!

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
We booked this hotel last minute for Easter weekend and it was great. Location is an easy (10-15 minute) walk to most attractions, and the apartment was great for two people. There are also lots of restaurants near by which was nice. There are multiple locations for the apartments, so make sure you check the address, as google originally mapped us to the wrong place.
Response from Stephen on 8 May 2017
Thank you for reviewing our apartments. It is great that you spontaneously decided to visit us and had an enjoyable stay. We hope to welcome you back on your next visit time in Edinburgh. Best wishes from the Reception Team

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
The apartment was fine. My first impression was that it's much smaller than it looks online but that wasn't really a problem. The apartment was warn and comfortable and in a good location for the old town and the new town. It was cleaned every day by very pleasant staff and there was a Tesco, Sainsburys and coop nearby. There is also an excellent cafe called Loudons 5 minutes or less away which serves great brunch and lunch.
Response from Stephen on 27 Mar 2017
Thank you for your feedback. It is great that you found our apartments conveniently located for the purpose of your stay. Regarding their size, I will have a look at our photos and revise the information we provide on Expedia. Thank you for letting us know. Best wishes from the Fountain Court Team!

8/10 Good

Mick & Carol B, Staffs.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base for exploring Scotland's capital.
We found the apartment comfortable and reasonably well-equipped. It was a good walk to the city centre, but easily doable.
Response from Susann, Digital Marketing Manager on 20 Mar 2017
Thank you for your review of our apartments. We appreciate your feedback and are delighted that you enjoyed your stay with us. We hope to welcome you back on your next visit to Edinburgh. With very best wishes from the Fountain Court Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and plenty of space. Some of the beds were not very comfortable.
Response from Susann, Digital Marketing Manager on 16 Feb 2017
Thank you for your review. We really appreciate your feedback and hope to welcome you back on your next visit to Edinburgh. Best wishes from the Fountain Court Team

8/10 Good

mike, B

Liked: Cleanliness
Edinburgh getaway
Nice airy, bright and warm appt. Convenient location just 5 minutes walk to the castle. Located on a busy road and the traffic noise was noticeable. Also lots of student residences nearby which wasnt a problem but its not the best part of town.
Response from Susann, Digital Marketing Manager on 28 Oct 2016
Thank you for your feedback! It is lovely to hear that you enjoyed the apartments and found loads of good restaurants and bars nearby. Our Harris Apartments are located in close proximity to the Edinburgh International Conference Centre and the financial district, but we do operate 3 serviced apartment properties in New Town, which might have a more suitable location for you. Best wishes from the Fountain Court Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a perfect stay in a very well kept apartment with friendly staff a great experience and I'd highly recommend to anyone
Response from General Manager on 12 Sept 2016
Thank you so much for your very kind words. How lovely that you enjoyed your stay and would recommend our apartments. We hope to welcome yourself back with us at some point in the future. Best wishes from all of us at Fountain Court, Susann, Digital Marketing Manager

8/10 Good

Firoz, kenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Good and comfortable. Near restaurants.
Response from General Manager on 17 Aug 2016
Thank you for your leaving us some feedback. It is great that you rated our apartments as good and comfortable and were able to try some local restaurants. We hope to welcome you back on your next visit to Edinburgh. Best wishes from the Fountain Court Team!

8/10 Good

Kjell, Torshavn, Faroe Island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay and good hotel room-service.
2 negatives! tv needed frequently to be switch off and than on again because of lost signal. Bathtub plug not correct size (leaking)
Thank you for your valuable feedback. It is excellent that you enjoyed your stay with us overall. Regarding your other comments, we have informed the Maintenance Manager to take care of them. Best wishes from the Fountain Court Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Stephen on 12 Jul 2016
Thank you for your 5-star rating of our apartments. We hope to welcome you back soon! Best wishes

10/10 Excellent

Alexia, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would live here
If we could live here, we would. Bedrooms were cozy and had comfortable beds. Large windows throughout the flat. The bathrooms were beautiful and clean. Open kitchen and living room were nice and big with a sound system that was wired throughout the flat. Dishwasher and combination washer/dryer with soap provided was a nice touch. Would stay here again and again.
Response from Stephen on 15 Jun 2016
Apologies we only saw this now, but thank you so much for this great feedback! We really appreciate it and look forward to welcoming you back! Best wishes

10/10 Excellent

Greg Vaughn, virginia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing room for price
very happy to have booked this hotel, spacious, great amenities.
Response from Stephen on 28 May 2016
Thank you for this 5-star review! We very much appreciate it and look forward to welcoming you back on your next visit to Edinburgh. Best wishes,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment with everything you could need
Three-day conference at EICC - very convenient
Response from Stephen on 30 Apr 2016
Dear Matthew, Thank you very much for the 5-star review! We look forward to welcoming you back with us on your next visit to Edinburgh - whether for business or leisure. Best wishes

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Edinburgh stay
The room was very well kept ,when we went in it was very cold ,the heating had gone off however as soon as we called a maitance chap was there very quickly and it was sorted Could have done with a blind in the kitchen
Response from Stephen on 30 Apr 2016
Dear Alison, Thank you for your valuable feedback. Apologies for the problem with the heating, but we are glad to hear that it got resolved quickly. We look forward to welcoming you back with us on your next visit to Edinburgh. Best wishes