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Reviews of YHA Napier - Backpacker

3 out of 5
YHA Napier - Backpacker
Marine Parade, 277, Napier, Hawke's Bay Region

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 134 reviews" "
Rating 8 - Good. 53 out of 134 reviews" "
Rating 6 - Okay. 30 out of 134 reviews" "
Rating 4 - Poor. 10 out of 134 reviews" "
Rating 2 - Terrible. 12 out of 134 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
The location was great. The facilities a bit rumpty, but reasonably clean (which we didn't mind as cost was very good). We think there were bed-bugs, not nice.
Stayed 3 nights in Apr 2019

6/10 Okay

Lance

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok
Just a one night stay. I have stayed in this YHA before. It is certainly getting tired, compared to others we have been in.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good facilities, great staff, great value.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Good big kitchen with everything you needed. Quiet at night. Basic rooms but comfy beds.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipt and spacious, bathrooms and toilets need updating, generally needs redecorating. Staff very friendly and helpful on check in but didn't see anyone else around. Reception desk was closed most of the time.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Napier at its best as the weather was amazing and napier looked stunning. The bike shop on Marine pARADE EXCELLENT TO HIRE EBIKES
Stayed 2 nights in Jan 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Was very clean well managed good atmosphere good place to etay
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms were stinking!! I wouldn’t ever go back there to stay or recommend anyone. A simple air freshener could not be arranged to fix the issue either
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice staff and close to Beach - Easy to idé the kitschen
Stayed 1 night in Jan 2019

8/10 Good

Gill, Edinburgh UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but hostel is in need of overhaul as quite drab. All social areas are of good size and offer good facilities. Private room was small and washing facilities dated.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with a good. Sea view and really worth for the cost we paid
Stayed 3 nights in Dec 2018

8/10 Good

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place
We enjoyed the experience. It was nice to have a place to store and prep our own food. The rooms were rather hot, but the ability to open windows made it bearable. Clean rooms and set up. The beds were comfortable and safe to sleep. Overall good experience and lovely hostess. Would likely visit again.
Stayed 3 nights in Jan 2019

8/10 Good

Nataleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience. Lovely people both staff & visitors. Note to have a mini light so when i got into the room (shared with 3 other women) i could see where is was going - lucky i had been earlier to understand the room layout.
Stayed 1 night in Dec 2018

2/10 Terrible

CHIH YU

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The smell is really stinky in the room. We arrived at 8:36PM and it’s was a heavy raining day. We grab everything with us and we locked by the front door because the reception already left and no one told us it would happen? After we finally get in, we were already all wet. Really terrible experience that I had ever had!
Stayed 1 night in Dec 2018

8/10 Good

Joanne

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Taiki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For 1 night stay very good service, clean and tidy and the price was very reasonable for my wife and I thank you.
Stayed 1 night in Oct 2018

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
Fabulous stay, right at the beach and so close to town. We always stay here when in Napier. The hosts are very friendly and nothing is a problem....facilities are great and always clean. With free wifi we highly recommend staying here and will be back again.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location. Very friendly and helpful staff. Tired and uncomfortable bedding unfortunately
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2018

2/10 Terrible

T, Japan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too Much Bed Bug.room15
Too mich Bed bug. and No good staff. Because I said change room.He said NO Because He said I can not see a bed bug I showed the corpse of a bedbag from which blood came out. He said I can not see a bed bug. I slept only a little on that night and killed a total of 8 bed bugs. More than 30 bite in the bed bug in two days. I will never go again Even now, after a lapse of a week, the whole body itch it every night so I can not sleep. I still remember the cold correspondence of the staff.
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Super friendly desk clerk! Explained everything, gave good recommendations for local food, and quick. Kitchen was clean and organized and plenty of space to eat even with many visitors also eating. WiFi was easy to connect and was good quality. Only complaint is our room was quite tight.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Napier
Would definitely stay again. Staff are friendly and knowledgeable. Great views as it is right by the beach. Very clean, comfy and has power points. Good location as well. Also love that they were very environmentally conscious.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ronja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We had a lovely stay! Really good location and friendly staff!!

8/10 Good

Oi Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
Quiet and convenient
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Small but cozy. A shared house like hostel with friendly staff. A very convenient location to the small town Napier.
Stayed 2 nights in Mar 2018

8/10 Good

Clare, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right price, right location
Perfect location for exploring Napier. Basic but adequate accomodation
Stayed 2 nights in Feb 2018

8/10 Good

Ryan, gisborne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice close to the beach
I enjoyed my stay at the yha hostel it was cheap and close to the city and beach how ever there’s not a lot of free parking
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and helpful staff. The kitchen lacked a few utensils but overall it was good

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beachfront and peaceful hostel
We enjoyed our stay at this beach-front hostel, and received excellent treatment from friendly staff. The building is older, but in good repair, and has character. I will recommend this place to friends visiting Napier. Others have commented on the kitchen being closed. When we were there, it was closed for 90 minutes for cleaning around noon, then for the night at 10:30 pm (presumably to reduce noise). We had no problem with this, and were happy that those who wanted to throw late night kitchen parties were staying at other hostels. I would stay at this hostel again.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, very close to the city center, and beachside. clean room, but noisy on the corner of the road. staff is very friendly.
Stayed 1 night in Jan 2018

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Napier Retreat
Great location and easy to find, all facilities close nearby.
Stayed 3 nights in Jan 2018

8/10 Good

Ni luh kade, Bali-Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good view
Nice hotel,Good view close with central and very nice town
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky, rambling hostel that feels like an original YH. Basic facilities available.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quite a cool little place for a cheap price on the waterfront. Soft bed but a small room that provided all I needed...except noisy neighbours waking me at 4.30am, 2 nights in a row....yeah, not ideal.
Stayed 2 nights in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Clearly nice once, but not kept up.
The place was dark and dingy, beds and sheets were ancient and gross. It was cheap but you get what you pay for. I nearly slept in the car instread, but decided to grit my teeth and stay. Woke up with huge bites on my arm from who-knows-what kind of bug.
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lack of staff
I wanted to mention on departure but like every other time (over the two night stay) I went past reception the closed or back in five minutes sign was up. I have stayed previously and absolutely loved it which is why I returned. This stay I rang at 6.30pm knowing that even though on expedia is says your room is guaranteed till midnight I remembered reception was closed later in the evening, the guy who answered the phone told me they close at 8.30pm but we don't need to be there by then just call the same number I was ringing on and he will give me the code (not sure why he didn't just give me the code at that point). When we arrived at 9.01pm we rang 8 times from two different cell phones and no one rang up back or answered, or returned my voice message. When another guest left they opened the door for us and we found a key was on the bench with my name on it. The door handle to room 8 is about to break and the first night there was a lot of knocking on doors to keep me awake early morning and the second night a big group of guys chatting and drinking in rooms nearby us instead of downstairs - the noise isn't the staffs fault but lack of sleep adds to frustration. The location is amazing and the rooms were clean and warm but this stay wasn't enjoyable.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Not too bad for the price you pay............................................................................................
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The hostel was very cold. Reception was frequently not around during the day. Location is good.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to stay for a few nights
Stayed for a conference. Clean. Close to the town area and nearby shops.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable to stay
It is quite comfortable for budget traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hostel
Everything there needed by a traveller as well as very friendly staff who work hard to keep the hostel clean, fresh and relaxing.

8/10 Good

samantha, birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, basic but clean and homely.
Nice place would stay again. Napier fantastic. Staff friendly and helpful

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Quaint and comfortable
The beds are really comfortable which is the main thing. There are plenty of bathrooms and the kitchen is very large and serviceable. The hostel is located a bit out of the way from the city center, but all major needs are easily within walking distance. This is a very self sufficient hostel so there is not a reception person available for help with trip planning. The EXCELENT free wifi and close by i-site will get you sorted out easily.

4/10 Poor

johnny

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I guess you get what you pay for.
Rooms were pretty yuck. But that's a backpackers for you! Was good for the 3 hours we slept there.