“conditions of room need improvment”

left note with hotel staff suggesting improvments to room: biggest complaint was the room needed a dehumidifier

“Great location - beautiful grounds.”

This was our first visit at the Sea Cliff. We stayed in a 2 bedroom unit for a week and my family really enjoyed the facility. The unit we stayed in had a queen bed in one room and full size bed in the 2nd room. It wasn't a major problem but I had called a couple of days earlier and requested that the 2nd room have 2 twin beds as my sons prefer their own beds. When we got there they didn't have any units with the twin beds available so they remedied it by bringing us a rollaway. The unit was clean and well laid out. Little things could have been better, the fans didn't work but it wasn't a big deal because we had AC and the weather was wonderful. The grounds were clean, the game room easily accessible and the pool was great. I would stay there again and we frequently visit.

“Comfortable stay, friendly and helpful staff.”

Since we rented a car, it wasn't too inconvenient, but if you don't mind the walk (20 or so minutes) to where all the shops and restaurants are, then no problem. We rented a car so we could drive around the island. They normally have 2 pools, but one was under renovation. It would have been nice to have 2, since we had little kids who were more interested in going to the pool than to the beach...(but if you don't care for the pool, there are some smaller beaches nearby that people can enjoy) We appreciated some of the free programs they provided (lei making with complimentary coffee/juice, hawaiian pastry, and fruits). The concierge was very helpful whether we were booking a luau or just asking for a place to get a quick bite. Overall, the stay was very comfortable with very minor complaints.

“Musty smell in room, old ugly furniture”

The room had a musty smell that was somewhat overpowering. The smell got into our clothes in the clothers drawers & everywhere else. The ceramic tile shower surround had mold and mildew. The room was serviced every three days. The hotel had enough towels for three days. You had to call to request towel service. It would have been nice to have the rubbish can emptied and the carpet vacuumed daily. The refrigerator was tilted to one side so the door wouldnt close unless pushed and some of the kitchen drawers were dirty inside. Amenities at the locations were ok - there was a computer, coffee service & water available. The exterior was fine.

“fun stuff”

I had a great stay there, and will use it again if we get back there.

“SeaCliff Experience”

We had a great room which had a partial ocean and garden view, it was very nice. The staff and the maintenance of the grounds was great. Easy walk to Kailua town.

“Had a wonderful family vacation!”

We met our daughter there as we hadn't seen her in 6 months so this condo was the perfect place for our re-union! We had many meals together on the patio looking at the ocean. We had a two bedroom so it was very roomy. The only problems that we incurred was that the garborator was plugged and not working so we contacted the maintenance and finally after contacting them again and the front desk, they arrived to fix the problem but my husband had already lost his patience waiting and being that he is a "Mr. fixit" himself, he fixed it on the second day before maintenance came. I think that cleaning the high up cupboards and places out of reach are overlooked as well. The pools are beautiful and we were very pleased with the entertainment that the condo had to offer three times a week by the pools. I would definitely go there again if returning to the big island. We are part of the Worldmark system but they could only give us one of the weeks, and lucky for us, we decided to take this condo for the second week.

“The best”

Perfect location. Large rooms. Perfect view. Kitchen stocked with all the essential cooking tools.

“Good hotel for a reasonable price.”

The location of the hotel is close enough to the nightlife and local beach diving spots. The area is quiet and the small grassy area near the pool is beautiful to watch the sunsets if you don't have an ocean room. The hotel grounds were well maintained and bugs were at a minimum. Our room, although clean, had an old feel to it with old paint and carpet. You do get what you pay for but we hardly spend anytime in the hotel anyway so it fit our needs well. The seperate bedroom from the living room gave us plenty of room to hang out. The most noticeable difference for us was the televisions in the bedroom and living room. They were both old and we quickly realized how spoiled we are now with flat screen TV that are provided in most medium scale hotels. The biggest complaint I would have is that we never received any maid service for the four nights we were there. The check in sheet stated the service was every 3 days. It was easy enough getting new beach towels from the front desk and we have gotten use to recycling our bathroom towels to reduce water use on the islands so it wasn't a big issue.