Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very pleasant setting and a clean hotel.

Posted 28-May-2015
Pros: Location and size of room
Location: Easy to walk through the entire old city from this hotel, literally starts 3 blocks away. Located on a beautiful park with fountains and carousel.
Easy to find and just a few blocks from the center of the old city. Parking was a breeze (found plenty of spaces right in front of hotel). Room was clean and large (by EU standards). Would recommend for families or couples.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Neptune Beach, FL

Great Hotel and Location

Posted 25-May-2015
Pros: Comfortable beds, generous size rooms, and great bathroom.
Cons: Arrived late. They actually discouraged us from seeking food in the hotel. Did refer to a good local pub.
Location: Located on the central square with water features front and rear, it is a short walk to the historic district. Find the tourist train and take tour.
The Colmar Mercure is beautifully located on the central square. Do not count on the restuarant/bar except for breakfast. Get the deal with breakfast included.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New York City

Nice hotel close to everything.

Posted 11-May-2015
Pros: The staff, above everything else.
Cons: Amenities in the bathroom. Give a more economical alternative to the outrageously expensive breakfast.
Location: Everything is within walking distance.
Colmar is a delightful town with friendly people and an interesting history. The Mercur Hotel puts you close to all this. The hotel is well within the pleasant Accor standards that we found around Europe and North Africa: clean, well appointed lobby and rooms. The latter are comfortable though sparse. The bathroom is also comfortable though the shower tended to overflow the tub due to some degree of logging of the drainage. Also, they are trying to save money by decreasing the room amenities, like not giving the little bottles of shampoo, conditioner, etc. and now they hang an all purpose bottle in the bathtub that you are supposed to use as body soap, shampoo, conditioner and... as shaving cream? Anyway, this does not detract from an overall pleasant experience. The best is the wonderful staff they have at the reception. All of them receive you as a friend and are very helpful. All of them, but unfortunately I don't recall their names except for the one that registered us, Agnes S. With a great smile and warm blue eyes she gave us many helpful indications and, without asking her, she made reservations for us at Le Cygne where we had a great dinner. As I said, Agnes was great, but so are all of them.
4 out of 5
Recommended
for Couples
by A verified travellerfrom stuttgart

gute lage, parkmöglichkeiten vorhanden

Posted 05-May-2015
3 tätiger stadturlaub und ausflüge in region, dafür hotel bestens geeignet, frühstück aufgrund der hohen preose (17 eur) im hotel nicht auspropiert, colmar bietet viele tolle restaurants und cafes
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Mainz

Ruhiges Hotel in unmittelbarer Ciy-Nähe

Posted 04-May-2015
Zimmer relativ groß und preiswert, kostenlose Parkplätze direkt vor dem Haus (wenn man früh genug da ist), schöne Parkanlage um das Haus herum, Frühstück zu teuer, besser in die Brasserie Schmitt gehen
4 out of 5
Recommended
for Couples
by Anne-Sophie

This traveller left a rating score only Posted 16-Feb-2015 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Déplacement pro

Posted 14-Feb-2015 on Hotels.com
Accueil sympa Chambre propre
3 out of 5
Recommended
for Business Travellers
by sebastienfrom Macon

Propre mais un peu vieillot

Posted 09-Feb-2015 on Hotels.com
Quartier calme, on peut se garer facilement Personnel accueillant et sympathique Propreté OK mais hotel qui mériterait un rafraichissement car il est un peu vieillot
5 out of 5
Recommended
for Couples
by JEAN CLAUDEfrom SOISSONS

Séjour détente

Posted 08-Jan-2015 on Hotels.com
Visite de Colmar et des villages voisins. Escapade gastronomique.
3 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 06-Jan-2015 on Hotels.com