Terrace/patio

Reviews of ibis Colmar Est

3 out of 5
ibis Colmar Est
13 Route De Neuf-brisach, Horbourg-Wihr, Haut-Rhin

Reviews

7.8

Good

Rating 10 - Excellent. 72 out of 285 reviews" "
Rating 8 - Good. 132 out of 285 reviews" "
Rating 6 - Okay. 62 out of 285 reviews" "
Rating 4 - Poor. 13 out of 285 reviews" "
Rating 2 - Terrible. 6 out of 285 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Taavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Eugénie, Réception on 29 Sept 2023
Bonjour Taavi,Je vous remercie pour votre commentaire suite à votre séjour au sein de notre établissement.Toute l'équipe se joint à moi pour vous souhaiter une très belle journée, Eugénie

10/10 Excellent

Yves

Stayed 1 night in Aug 2023
Response from Eugénie, Réception on 3 Sept 2023
Bonjour Yves,Nous vous remercions pour cette belle note suite à votre séjour passé au sein de notre établissement ! :)Au plaisir de vous accueillir à nouveau parmi nous.Passez une très belle journée,Eugénie

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet hotel, with basic but comfortable accommodation. Excellent breakfast.
Stayed 2 nights in Aug 2023
Response from Eugénie, Réception on 3 Sept 2023
Hello,We thank you for your lovely comment. The whole team wishes you a pleasant day, :)Eugenie

8/10 Good

Cindy, ASHLAND

Stayed 1 night in Dec 2022

10/10 Excellent

Penny

Stayed 1 night in Jun 2022

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staf excellent parking very good and food in restaurant good
Stayed 1 night in Sep 2020
Response from FREITAS Bryan-Victor - DIRECTEUR on 27 Sept 2020
Bonjour, En vous remerciant pour votre retour Bien à vous

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Clean and does the job.
Stayed 1 night in Jul 2020
Response from FREITAS Bryan-Victor - DIRECTEUR on 27 Sept 2020
Bonjour, En vous remerciant pour votre retour Bien à vous

8/10 Good

Attila

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient
Our second overnight stay here, we arrived very late and just had time for a drink from the bar before bed. Everything you need for an overnight stop in one place. Close to pretty Colmar and also a few fast food outlets.
Stayed 1 night in Jul 2019
Response from deputy manager on 30 Jul 2019
Hello thank you for your comment bryan victor

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for stopiver
Nice hotel for a stop over. Seems like they need more staff but those who were there we good. Standard basic Ibis room, cafe on site and fast food burger joint close
Stayed 1 night in Jul 2019
Response from Bryan Victor Deputy Manager on 11 Jul 2019
Hello Thank you for your nice feedback See you soon in Alsace

8/10 Good

Salvatore

Liked: Cleanliness, staff & service
Cheap alternative on the road outside of town
This hotel is on a main road outside of town. Our room was livable but very basic. For example, there was only one jerry-rigged power point for the entire room. There is a small shopping center across the street with an organic supermarket; that was a nice touch. Still, don't stay here without a car.
Stayed 4 nights in Apr 2019
Response from bryan victor, front office manager on 20 Apr 2019
Hello many thanks for your feedback

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel!
Easy to find and convenient for travelling. The staff were very helpful and efficient. The room lacked amenities such as an iron and hot drink making facilities, but was clean and comfortable.
Stayed 1 night in Feb 2019
Response from Front OFFICE manager , Bryan Victor on 9 Mar 2019
Hello Thank you for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel standard ibis rooms not far from motorway
Stayed 1 night in Jan 2019
Response from Bryan Victor Chef de Réception on 28 Jan 2019
Hello Thank you for your feedback

8/10 Good

Charlotte

Liked: Cleanliness, room comfort
Served its purpose!
Stayed here for 1 night passing through. It’s a bit tired and they have clearly tried to do it up a little with a coat of paint. The beds were comfortable and the room was lovely and clean. The buffet breakfast was a little short of choices but it did the job. A couple of staff were very friendly but a couple were quite rude. We didn’t get asked to pay the city tax on arrival and ended up trying to work out if any of the rooms in our booking had paid or not as some of us had checked out before the others. One lady who dealt with us was very apologetic and it was only her second day at job, she was lovely. The other lady serving and badly attempting to help her was abrupt, rude and didn’t explain if any of our party had paid and just charged for everyone. I wouldn’t stay here again to be fair but it did serve it’s purpose as a place to get our heads down for the night ready to travel again the next day. I would say this was a 2 star hotel to fair and you get what you pay for, no frills and simple.
Stayed 1 night in Oct 2018

10/10 Excellent

Gladys, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is so comfortable like an American Hotel
Big rooms, excellent price, free parking lot and good staff.
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

lee, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Used this hotel many times passing through on way from Ancona in Italy comfortable hotel with nice restaurant
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
passing through
stayed here a few times close to motorway nice bar and food and good price if booked when on offer
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

Mike H, Cheltenham, UK

Disliked: Property conditions & facilities, room comfort
Disappointing for an Ibis hotel
We booked for 2 nights, mainly because we wanted somewhere we could park the car safely whilst visiting Colmar, but this hotel did not come up to the standard we expected of Ibis. Firstly, there was building work going on, which was a bit disturbing. However, it was the room facilities that were most disappointing. The room was not well lit, nor was the bathroom. It seemed impossible to get enough light for my wife to see properly for makeup etc. The room was smaller than we had expected, with very limited space to sit anywhere apart from on the bed. The bathroom layout was strange, as the inclusion of a "walk-in" shower meant you virtually had to sit on the toilet to access the washbasin. One bedside light did not work and, despite our request for it to be repaired, nothing was done during our stay. We did not have any meals in the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent budget option for visiting Colmar
Conveniently located just outside of Colmar - less than 5min drive to town center. Budget motel with excellent cafe.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

8/10 Good

ian, melb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Access to our room was easy once we got past the language barrier, neither receptionist spoke English. Best room for space & very modern bathroom. Lovely dinner and breakfast was ok . Easy access & egress to/from motel.

6/10 Okay

Jeremy

Liked: Cleanliness, property conditions & facilities, room comfort
Looked after by staff
This was a business trip so not much time spent in the hotel. Well looked after though.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
easy stopover
used hotel for 1 night stopover on way to Italy. Clean and comfortable room. Restaurant facility on sight, so perfect for a stopover.

10/10 Excellent

TheCount, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, great staff
Well-located minutes from Colmar and within walking distance from a shopping center, this hotel is very pleasant with great staff and management. Even though it could use a little renovating here and there, it is still a very good value.

8/10 Good

Sasa, Serbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descent hotel for motorized travelers
Hotel has clean, comfort rooms, but it's not suitable for the people who want to park and walk around the city, because it's 3km from the center of beautiful Colmar. Parking is free on a big hotel parking.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a one night stay
This place was a little out of town, and not really walkable, but if you have access to a vehicle, there is a supermarket and McDonalds just up the road. The hotel itself - very friendly English-speaking staff. The rooms were nice. Not much of a view, but didn't stay here for a view either. Beds were comfortable, shower was fine. No complaints. Free parking and Wi-fi. And a cheap price for the night. Worth a look.

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for walkers
Not within walking distance of anything, this is a clean hotel with good service. Free parking for those driving. Quiet and comfortable with all the basics.

10/10 Excellent

constantin, bucharest, romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

luz Xiomara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena cama.
Las habitaciones son pequeñas pero tienen una puerta extra para aislar el ruido del pasillo y resulta muy placentero dormir sin ruido.
Stayed 1 night in Dec 2023

10/10 Excellent

MICHEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sejour exceptionnel a tous points de vue
Stayed 2 nights in Dec 2023

8/10 Good

Carsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

CAGRI

Stayed 3 nights in Nov 2023

2/10 Terrible

Paulo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre non disponible pour 14h , À 15h30, la chambre n’était toujours pas disponible et attendu sur place pendant 30 minutes, et enfin nous l’avons eu à 16h45. Mais entre-temps je m’aperçois qu’ils ont voulu me remettre une chambre qui correspondait pas du tout à ma réservation. Puis, après avoir rectifié dans ma réservation, j’avais bien spécifié un lit pour deux personnes et enfin de compte arrivé dans la chambre, deux lits individuels réunis en un seul. Je peux vous dire que ça pas été très pratique , puis parlont hygiène. La femme de ménage n’a même pas nettoyé la chambre. Elle a juste déposé les serviettes. La salle de bain n’a pas été nettoyées et les 23 papiers qui se trouvait dans la chambre n’a même pas été ramassé et enlevé pour mettre dans la poubelle. et donc le personnel à l’accueil non, vraiment aucun sens du service client et aucun professionnalisme au prix où je l’ai payé pour un ibis qui était pas mon choix au départ mais la seule chose qui était disponible, ce fut une très mauvaise expérience. Donc je vous le recommande pas du tout. a fuir
Stayed 3 nights in Nov 2023

6/10 Okay

david

Disliked: Room comfort
Stayed 1 night in Oct 2023
Response from Laurine, réceptionniste on 14 Oct 2023
Dear nelson alves,Thank you for taking the time to rate your experience at Ibis Colmar Est. We regret to hear that we did not meet your expectations. We strive to provide our guests with excellent service and accommodations, and we apologize for any shortcomings. We value your feedback and would love to learn more about the areas where we may have missed the mark in order to improve our services. Please don't hesitate to reach out if you'd like to share further details. Thanks for choosing Ibis Colmar Est. Best, The hotel Ibis Colmar Est

8/10 Good

JEAN CLAUDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très convenable et facile à trouver sur une route menant, en quelques kilomètres, au centre de Colmar. Bon restaurant et petits déjeuners alsaciens. Nous avons aussi apprécié la possibilité (si l'on reste plusieurs nuits) de renoncer au ménage de la chambre contre un bon verre de Gewürtz au moment du repas !
Stayed 4 nights in Sep 2023
Response from Laurine, réceptionniste on 14 Oct 2023
Cher JEAN CLAUDE,Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience. Nous sommes ravis que vous ayez apprécié la commodité de notre emplacement et le délicieux petit déjeuner alsacien. Nous sommes également heureux d'apprendre que vous avez apprécié notre politique environnementale consistant à offrir une boisson gratuite en échange de la renonciation aux services de ménage pendant votre séjour. Nous nous efforçons d'offrir le meilleur service possible et il est gratifiant de savoir que nous avons répondu à vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau dans un avenir proche ! Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées, Votre responsable ibis Colmar Est

10/10 Excellent

emmanuel

Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Correct mais sans plus
Hôtel correct, mais après autorisation de la réception nous stockons nos vélos dans un local mais refusé ensuite??? Petit déjeuner envahi de touristes allemands qui n’ont pas mangé depuis au moins 8 jours…
Stayed 1 night in Sep 2023

8/10 Good

Ulrich

Liked: Cleanliness
Gutes und einfaches Hotel für die Durchreise. Klasse Parkplätze und Gelegenheit draußen zu sitzen. Zimmer schlicht und etwas in die Jahre gekommen
Stayed 1 night in Sep 2023
Response from Eugénie, Réception on 29 Sept 2023
Guten Tag, Ulrich,Ich danke Ihnen für Ihren Kommentar nach Ihrem Aufenthalt in unserem Haus.Das gesamte Team wünscht Ihnen einen schönen Tag, Eugenie

8/10 Good

Bente

Stayed 1 night in Sep 2023
Response from Eugénie, Réception on 26 Sept 2023
Bonjour,Nous vous remercions du temps pris afin de nous laisser un commentaire suite à votre séjour passé parmi nous.Toute l'équipe vous souhaite une très belle journée,Eugénie

6/10 Okay

Annelise

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Eugénie, Réception on 26 Sept 2023
Bonjour Annelise, Merci pour votre note.Passez une belle journée, Eugénie

8/10 Good

Jeremy

Stayed 1 night in Sep 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien a dire personnels et services excellent
Stayed 1 night in Sep 2023
Response from Eugénie, Réception on 10 Sept 2023
Bonjour Jean, Je suis très heureuse de lire votre commentaire suite à votre séjour passé parmi nous.Je ne manquerais pas de le partager à toute mon équipe ! :)Nous vous souhaitons une très belle journée,

10/10 Excellent

stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reposant
Super proche de colmar
Stayed 1 night in Aug 2023
Response from Eugénie, Réception on 19 Aug 2023
Bonjour,Nous vous remercions pour l'avis laissé après votre séjour chez nous.Au plaisir de vous accueillir à nouveau parmi nous,

10/10 Excellent

christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Eugénie, Réception on 19 Aug 2023
Bonjour Christophe,Nous sommes heureux de savoir que votre séjour parmi nous ce soit bien passé ! :) Toute l'équipe vous souhaite une très belle journée,

8/10 Good

Jean Louis

Liked: Cleanliness, staff & service
Correct sans plus mais cher
Etablissement ayant un certain âge, et de ce fait des standards de confort qui ne correspondent plus a ce que recherche la clientèle (place réduite rangement peu pratiques, ventilation bruyante isolation phonique moyenne). Le prix pratiqué est quand même dans la moyenne haute. De plus les espaces communs accusent leur âge, ascenseur de type parisien, peinture écaillée dans de nombreux endroits, décoration kitch. Tout cela ne correspond pas à ce que l' on attend d'une chambre à 120€. Cela fait le deuxième IBIS rouge que je fréquente depuis le début d'année et je retrouve les mêmes inconvénients dans les deux hôtels!
Stayed 1 night in Jun 2023
Response from Eugénie, Réception on 4 Jul 2023
Bonjour Jean-Louis,Nous vous remercions pour le temps passé à nous écrire votre ressenti après votre séjour parmi nous.Nous sommes sincèrement navré que l'hôtel n'ai pas été à la hauteur de vos espérances.Nous vous souhaitons une belle journée,

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima opção
Atendimento perfeito, quarto confortável com boa manutenção.
Stayed 1 night in Jun 2023
Response from Eugénie, Réception on 4 Jul 2023
Olá Luiz,Agradecemos o seu simpático comentário.Desejamos a você um ótimo dia,

8/10 Good

Valentina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ibis, always a certainty.
Stayed 1 night in May 2023
Response from Eugénie, Réception on 4 Jul 2023
Hello Valentina,We thank you for the feedback from your stay with us.We are delighted that everything went well and hope to see you again very soon!Beautiful day

6/10 Okay

Celine

Stayed 1 night in Apr 2023
Response from Margot Pierrel on 15 May 2023
Merci beaucoup pour votre retour. N'hésitez pas à nous écrire pour que nous sachions ce que nous pourrions améliorer. Belle journée à vous,Margot