I don't have unreasonable expectations. I know what I am paying for. However, the internet didn't reach the room so no free wi-fi for the kids after day of driving. The door to our room didn't close all the way and the top latch was loosezl, so there was no way to really secure the room. Basic cable which was very slow to load. Also, the website and Expedia website state there is breakfast. I understand with Covid, things are limited. But upon arrival, there was a typed sign that said there is no breakfast and they are aware the website states there is breakfast. Many hotels are doing a grab and go or even sack breakfast. You can't even go into the main lobby, you use the night window.