Front of property

Reviews of Magnolia Inn

2 out of 5
Magnolia Inn
6655 Highway 49 N., Hattiesburg, MS

Reviews

7.4

Good

Rating 10 - Excellent. 132 out of 493 reviews" "
Rating 8 - Good. 166 out of 493 reviews" "
Rating 6 - Okay. 111 out of 493 reviews" "
Rating 4 - Poor. 41 out of 493 reviews" "
Rating 2 - Terrible. 43 out of 493 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

Aleah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I don’t mind old or no breakfast as long as a hotel is clean. Our room looked dirty and smelled of cigarettes. There was a black ring in the tub and cigarette burns in bedspread. We ended up sleeping on a sleeping bag on top of the bedspread with our pillows from home. Also glad I brought Clorox wipes and Lysol with me.
Stayed 1 night in Feb 2024

2/10 Terrible

Synthia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was absolutely filthy. Bathroom hadn’t been cleaned, cigarette burns on comforter, dust on headboard, mirrors dirty , one towel for 3 people. Supposed to be in a room with no carpet. Room had carpet and the door handle was not very secure. Would never recommend this hotel to anyone. Advertised breakfast daily and when we checked in they said it isn’t offered. Front desk could care less about the concerns.
Stayed 1 night in Feb 2024

10/10 Excellent

Katoshia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Feb 2024

2/10 Terrible

Malissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were roaches in the rooms. The bathrooms were nasty and stains on beds
Stayed 1 night in Feb 2024

10/10 Excellent

Tamara

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2021

6/10 Okay

Jeanne

Stayed 5 nights in Sep 2021

10/10 Excellent

Terrence

Stayed 1 night in Aug 2021

6/10 Okay

Raymond

Liked: Room comfort
Disliked: Staff & service
Management was prejudice against the lower class guests and was extremely rude on multiple occasions.
Stayed 1 night in Aug 2021

10/10 Excellent

Rosemary

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy quiet room😎
Stayed 1 night in Jul 2021

2/10 Terrible

Darrin

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There is no breakfast served here. They even admit that the website says they serve breakfast, but they don’t. They offer conciliatory coffee. :/ The room wasn’t the worst we’ve stayed at, but we were glad to leave.
Stayed 1 night in Jul 2021

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT book this property before you see it. TRUST me. The 1st room we were put in had blood on the wall and you could literally see springs in the mattress bulging out, even with linens on. The 2nd room was more accommodating but had dirty carpet with worn through spots in it. When we got in the 2nd room, we had to change the sheets because there was makeup on a pillow case and housekeeping was not available. The only reason we stayed was because it was the weekend and everything else was sky high and 100 miles away.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this because it seemed decent for the price and had free breakfast. Get there and find out there’s no breakfast even though the booking site says there is???? Plus the rooms totally looked like a motel and was not worth the price. I could have booked a cheaper place. Also the WiFi sucks!!! Oh and our room key was totally wack, Like we got a new one and it still would not work. Anyway would not recommend, better to get a nicer hotel for more money. Or a motel for cheaper.
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I don't have unreasonable expectations. I know what I am paying for. However, the internet didn't reach the room so no free wi-fi for the kids after day of driving. The door to our room didn't close all the way and the top latch was loosezl, so there was no way to really secure the room. Basic cable which was very slow to load. Also, the website and Expedia website state there is breakfast. I understand with Covid, things are limited. But upon arrival, there was a typed sign that said there is no breakfast and they are aware the website states there is breakfast. Many hotels are doing a grab and go or even sack breakfast. You can't even go into the main lobby, you use the night window.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We got there and immediately noticed paint peeling off the ceiling, the door was so poorly insulated you see light all the way around and hear EVERY noise during the night. The website stated breakfast would be available so when we got up the next morning to grab something on our way out it was closed, there was a small sign saying no breakfast, but when we inquired as to why the website said there was, the guy working the front desk was incredibly rude. When I said, we won't be coming back, he said GOOD! :( :( :( Then on our last time out the door the door handle fell off in my hand.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
Tv in room wouldn’t come on. Went to office and person on duty asked what we thought she was doing to do about it. Said she couldn’t put us in a different room.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I like nothing!!
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived I don’t have any rooms they told me they were over booked and I don’t get my money back told me I had to get it back through Expedia when I called Expedia they told me that that the hotel was suppose to reimburse me so I lost my money paid for rooms I never received
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
The tub wasn't clean good, and the room could have been cleaner it had a smell
Stayed 1 night in May 2021

2/10 Terrible

Amelia

Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy, clogged drains, dirty sheets
Black pubic hairs on toiletries & bedsheets
Stayed 1 night in May 2021
Response from KD on 25 May 2021
Dear Amelia, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, K Patel General Manager Econolodge Hattiesburg

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from KD on 1 May 2021
Dear Lori, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, K Patel General Manager Econolodge Hattiesburg

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2021
Response from KD on 1 May 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, K Patel General Manager Econolodge Hattiesburg

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2021
Response from KD on 25 May 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, K Patel General Manager Econolodge Hattiesburg

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from KD on 1 Apr 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, K Patel General Manager Econolodge Hattiesburg

4/10 Poor

CATHLEEN

Stayed 1 night in Mar 2021
Response from KD on 1 Apr 2021
Dear Cathleen, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, K Patel General Manager Econolodge Hattiesburg

4/10 Poor

DENISE

Disliked: Cleanliness, staff & service, room comfort
Not Recommended!
This was a disappointing stay for one night. We were given an upstairs room where we had to walk the stairs, despite my asking for a reassigned downstairs room. There were plenty of these empty downstairs rooms. The free breakfast advertised on their Hotels.com website was canceled due to Covid-19. This is understandable, given the circumstances. However, this free breakfast advertisement should have been removed from the website. The room was supplied with a king-size bed that had definitely seen better nights. It was very uncomfortable. Also, the outside security lights along the porch area shown into the room despite the curtains covering the window. The hotel is located next to a huge truck stop, as well. All in all, not a good place to sleep for the night. I would not recommend this place.
Stayed 1 night in Mar 2021
Response from KD on 1 Apr 2021
Dear Denise, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, K Patel General Manager Econolodge Hattiesburg

8/10 Good

Curtis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very nice and friendly. Room was clean.
Stayed 1 night in Feb 2021
Response from KD on 1 Apr 2021
Dear Curtis, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, K Patel General Manager Econolodge Hattiesburg

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
It’s what you might expect for this price point, but no matter how old the property is they definitely could do a way better job cleaning. Dirty tub and shower, dirty walls and floors. Maybe it was just my room, but I wouldn’t stay here again no matter what price. I usually stay at a higher price point, so maybe my standards are too high. But they sell Fabuloso at the dollar store and a sponge. No excuse for it being dirty.
Stayed 1 night in Feb 2021
Response from KD on 1 Apr 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, K Patel General Manager Econolodge Hattiesburg

8/10 Good

Curtis

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Econo Lodge Hattiesburg MS
I had issues checking in. The lady at the front desk said I g he ad the wrong confirmation number but I didn’t and she would not let me check in. I had to call customer service to get it fixed.
Stayed 1 night in Jan 2021
Response from KD on 21 Mar 2021
Dear Curtis, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, V Patel General Manager Econolodge Hattiesburg

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Gang infested
I stayed at this hotel and was worst experience ever. There were a couple rooms where young people was having a party,also one person offered to sell my lil brother drugs. The night clerk was informed of these things and said it would get better that they would finally get drunk and fall asleep. Well not until like 4 in the morning and we were scared slot of gang activity here.
Stayed 1 night in Jan 2021
Response from GM on 25 Jan 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, V Patel General Manager Econolodge Hattiesburg 6012647221

8/10 Good

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from GM on 25 Jan 2021
Dear Jesse, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, V Patel General Manager Econolodge Hattiesburg 6012647221

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems it like it needs to updated some. Overall, clean.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Clayton

Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Stayed 1 night in Jul 2020

2/10 Terrible

malissa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rom wasn’t clean and they switch the room 3 times and still coil don’t get it right
Stayed 1 night in Jul 2020

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nasty and there were flies in the room. I was told there was nothing they could do.
Stayed 1 night in Jun 2020

8/10 Good

Albert

Stayed 1 night in May 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/10 Poor

Nicole, Hattisburg ms

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Quiet and good area nice nosy people but quiet i wont stay again
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was convinent to 49 and 59. The parking lot you drive through to get to hotel a little ruff
Stayed 1 night in Jan 2020