The staff are very patient and cheerful. We had dinner at the Japanese restaurant and my son vomited. A fair young waiter attended to clear the mess without frowning. I apologised and he just smiled and told me is alright. That really impressed me.
THERE ARE WELCOME DRINKS. THE STAFF IS FRIENDLY. WE COME FROM MALAYSIA. THE CHECK IN TAKES A QUITE LONG TIME. WE ARE REQUIRED TO SHOW OUR PASSPORTS. LUCKILY THE DECORATION IS GREAT AND WE CAN SPEND THE WAITING TIME TO TAKE PHOTOS. IT IS VERY SUITABLE FOR FAMILY WITH YOUNG CHILDREN. THERE ARE THREE CHILDREN WITH US, 3 YEARS OLD, 2 YEARS OLD AND 1 YEAR OLD RESPECTIVELY. WE HAVE BOOKED TWO ROOMS AND THE RATE IS LOWER THAN USUAL. MOREOVER, THE BREAKFAST IS INCLUSIVE. IF I AM NOT MISTAKEN, IT IS THE ONLY HOTEL PROVIDING BREAKFAST IN HATYAI AREA. THE ROOM IS NICE. THERE ARE MANY DRINKS INCLUDING ALCOHOLIC DRINKS AVAILABLE FOR US TO PURCHASE AND SNACK FOOD TOO. IT HELPS TO KEEP MY SONS QUIET. WE ARE LUCKY TO GET TO CONNECTING ROOMS. IT IS MUCH MORE CONVENIENT AS IT IS ALWAYS A BAD IDEA TO TAKE CARE OF THREE OF THEM MYSELF. THE ROLL AWAY BED FOR THE THIRD PERSON HAS BEEN ALREADY MOVED INTO THE ROOM BEFORE OUR ARRIVAL. AND THIS HOTEL PROVIDES MASSAGE SERVICE. THE RATE IS ACCEPTABLE TOO. IN SHORT, I HAVE A GREAT EXPERIENCE STAYING IN THIS HOTEL. THE ONLY DRAWBACK IS THE CORRIDOR OF THIS HOTEL IS OPEN SO THERE IS NO AIR-CON :)
Hotel is at centralize location & staffs are friendly & helpful. Spacious, comfortable & clean room. Massage at New Season Hotel is much better than outside. Price is the same. Taxi from airport to hotel is less than 30 minutes. To other sight-seeing places by Tuk Tuk (need to negotiate the price before ride) very convenience.
the room was nice, simple and clean (tower room). elevator a bit slow but that's okay. simple breakfast but i loooove one of the staff, very helpful, very sweet and friendly. i have to wait for 5mins since the chef are cooking the noodles to refill, the staff gave me his puff he brought from home while im waiting! and overall the staffs are friendly, they speak simple english, and the most important they are very helpful and the room service food is CHEAP and TASTY! . this hotel is walking distance to lee garden and most malls and shops.
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