All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 17 out of 105 reviews" "
10 - Excellent
17
Rating 8 - Good. 55 out of 105 reviews" "
8 - Good
55
Rating 6 - Okay. 28 out of 105 reviews" "
6 - Okay
28
Rating 4 - Poor. 4 out of 105 reviews" "
4 - Poor
4
Rating 2 - Terrible. 1 out of 105 reviews" "
2 - Terrible
1
8.0/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
daniel
Travelled with group
14 Jan 2024
Liked: Cleanliness, staff & service
good location, walking distance to various attraction points. room is clean and TV channels are plentiful… overall no complaints
Great location and hotel to stay in for first time visit to Hatyai. close to night markets, local food and shopping
Chung Kiat
Stayed 3 nights in Sep 2023
4/10 Poor
adriann
3 Jul 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You can hear what outside people talking and their footsteps are very loud at night.
adriann
Stayed 3 nights in Jun 2023
8/10 Good
Tan
Travelled with group
30 Dec 2019
Liked: Cleanliness, staff & service, room comfort
Thoughtfulness
Breakfast should be included and no electric socket beside bed which is inconvenient to charge electrical appliances eg laptop or tablet.
Tan
Stayed 3 nights in Dec 2019
Response from Receptionist on 31 Dec 2019
Dear Guest.
Greeting from New Season Hotel.
Firstly we would like to apologize for unpleasant experience you have met during stay with us.For reservation via online booking not include breakfast in which customers can purchase an additional 150 coupons per person and for charger electric we have provide every room.
Best Regards.
Reception Team.
Well is he we will be coming to stay in this hotel
Wendy
Stayed 3 nights in Jun 2019
Response from The Reception on 24 Jun 2019
Thank you for staying with us and for having shared your review feed back via Expedia.
All your comment has been note and We looking forward to have a please of welcome you back to New Season Hotel again near the further.
Best Regards
Thank you for staying with us and for having shared your review feed back via Expedia.
All your comment has been note and We looking forward to have a please of welcome you back to New Season Hotel again near the further.
Best Regards
Thank you for staying with us for having shared your review via expedia.
All your comment had been note and We looking forward to have a pleasure to welcome you back to New season hotel again near the further.
8/10 Good
DANIEL
16 Jan 2019
Liked: Cleanliness, room comfort
DANIEL
Stayed 3 nights in Jan 2019
Response from Reception team on 17 Jan 2019
Dear DANIEL Thank you for staying with us and for having shared your feedback via Expedia. com .All your comment has been note .We look forward to have a pleasure to welcome you back at New Season Hotel in the near further
Best Regards
Thank you for staying with us and for having shared your feedback via Expedia. com .All your comment has been note .We look forward to have a pleasure to welcome you back at New Season Hotel in the near further
Best Regards
Need a few times to drop key into keybox to activate room electrical system. Most annoying.
Everything else superb
Verified traveller
Stayed 2 nights in Jan 2019
Response from Reception team on 13 Jan 2019
Thank you for staying with us and for having shared your feedback via Expedia .All your comment has been note .We look forward to have a pleasure to welcome you back at New Season Hotel in the near further
Best Regards
6/10 Okay
Tung
30 Dec 2018
Liked: Staff & service
Disliked: Property conditions & facilities
Room condition is old and the king bed room is smelly but they manage to change another better one.
Parking facilities is good.
Tung
Stayed 2 nights in Dec 2018
Response from Reception on 1 Jan 2019
Dear Tung Thank you for staying with us and for having shared your feedback via agoda.com your comment is very important with us to improve our quality and service .We look forward to have a pleasure of welcoming you back to New Season Hotel in the near further.
Best Regards
4/10 Poor
Verified traveller
14 Dec 2018
Verified traveller
Stayed 3 nights in Dec 2018
Response from Reception on 18 Dec 2018
Thank you for staying with us and for having shared your feedback via Expedia All your comment has been note .We look forward to have a pleasure of welcoming you back to New Season Hotel in the near further.
Best Regards
The Reception
Commendable cleanliness, good location, easy access to food stalls. A bit noisy because renovation works were carried out within the same floor with ours.
Verified traveller
Stayed 2 nights in Dec 2018
Response from Reception on 18 Dec 2018
Thank you for staying with us and for having shared your feedback via Expedia . All your comment has been note .We look forward to have a pleasure of welcoming you back to New Season Hotel in the near further.
Best Regards
The Reception
6/10 Okay
Verified traveller
30 Nov 2018
Liked: Staff & service
Need to book New Season Square Hotel but view to New Season Hotel, request 2 room key but only give one for each room.
Verified traveller
Stayed 2 nights in Nov 2018
Response from Reception on 3 Dec 2018
Thank you for staying with us and for having shared your feedback via Expedia.com. your comment has been note .We look forward to have a pleasure of welcoming you back to New Season Hotel in the near further.
Best Regards
Walking distance to shopping centres and eating place.
Peter
Stayed 3 nights in Oct 2018
Response from Reception on 15 Nov 2018
Dear Peter Thank you for staying with us and for having shared your feedback via Expedia.com. All your comment has been note .We look forward to have a pleasure of welcoming you back to New Season Hotel in the near further.
Best Regards
The Reception
Thank for your review and Hope to welcome you back again
8/10 Good
Verified traveller
8 Oct 2018
Liked: Cleanliness, staff & service, room comfort
Verified traveller
Stayed 2 nights in Sep 2018
Response from Reception on 14 Oct 2018
Thank you for your kind in New Season Hotel.
We would be glad to welcome you back again.
Best regards
6/10 Okay
ElsieTan, Sihngapore
26 Sept 2018
Liked: Cleanliness, staff & service
Room furnishing old but well maintained.
Just a walking distance up to Central and Kim Yong market.
ElsieTan
Stayed 5 nights in Sep 2018
Response from Reception on 5 Oct 2018
Dear Elsie Tan
Thank you for your kind in New Season Hotel and for your complete review via expedia.com.
We are happy to hear that you are enjoying during stay with us and your comment are very important with us to improve our quality and service.
We would be glad to welcome you back again all best to you and your family.
Best regards
Reception
6/10 Okay
Leon, MY
11 Sept 2018
Liked: Cleanliness, staff & service, room comfort
Comfort room located strategically
Comfortable room and bed. Room cleanliness up to expectation. The only disappointment is no hot water in shower. Already highlighted to hotel staff but still no water.
Leon
Stayed 2 nights in Sep 2018
Response from reception on 13 Sept 2018
Dear Leon
Thank you for staying with us and for having shared your feedback via expedia ,Please accept my apologeis for an inconvenience caused occur during your stayed . Your comment are very important with us to improve our quality and service .
We hope to have an opportunuty of welcoming you back to new Season hotel Hatyai in the near future
Best Regards
Reception ream
Very close to the center of hatyai city, easy access to nice food and nice places
KM
Stayed 2 nights in Sep 2018
Response from reception on 13 Sept 2018
Dear KM
Thank you for staying with us and for having completed Expedia.com feedback ,All your comment has been note.We look forward to have a pleasure of welcoming you back to New Season Hote hatyai in the near future .
Best regards
Reception
good location, friendly staff and rooms is big and comfortable
Verified traveller
Stayed 3 nights in Aug 2018
Response from reception on 13 Sept 2018
Thank you for staying with us and for having completed Expedia.com feedback ,All your comment has been note.We look forward to have a pleasure of welcoming you back to New Season Hote hatyai in the near future .
Best regards
Reception
Dear Sok Yen on
Thank you for staying with us and for having completed Expedia.com feedback ,All your comment has been note.We look forward to have a pleasure of welcoming you back to New Season Hote hatyai in the near future .
Best regards
Reception
I stayed in the old building. Reno may not be as wow but is decent enough. Room is spacious. Hotel service is awesome. They are fast to response to our requests and also very helpful when we have queries on how to travel around the area. The hotel is just few minutes walk from the malls and street food and shopping in the night. Very nice place. Will come back again.
Verified traveller
Stayed 2 nights in Jul 2018
Response from reception on 1 Aug 2018
Thank you very much for your best review and good to hear that you are enjoy during stay with us.
We would be glad to welcome you again ,all best to you
Best Regards
Reveption
Good comfortable hotel , would be great if the fitness centre and swimming pool is also available in this hotel.
VENGADESH
Stayed 1 night in May 2018
8/10 Good
Verified traveller
26 Mar 2018
Liked: Cleanliness, staff & service, room comfort
Convenient
This is my 1st time to Hat Yai and stayed in this hotel. Is very convenient to Lee Gardens and shopping. Like the hotel room as is very big and spacious. Will try New Season Square the next round of I go Hat Yai again
Verified traveller
Stayed 2 nights in Mar 2018
6/10 Okay
Sarah, MY
13 Mar 2018
Liked: Staff & service
Nice reception
The hotel made an effort to accommodate my special requests during check in and fulfilled some of it. The staffs are all pleasant and tried to make my stay comfortable. I really dont have much bad things to say because it really depends on the value of money you are willing to spend on things. I also like the fact that the reception is like normal hotels where the main entrance is right beside the road instead of at another level etc which is pretty convenient during arrival. It also look like its own building and doesn't look dodgy at all.
Pro: Nice ,clean and big room. So big bed. Nice clean and big bathroom/ toilet. Got bath tub. Good location. Near to lee garden hotel. Easy to find halal food. Easy public transport.
Con: no iron provided from the hotel. Need to use laundry press service.
Nur Sharina
Stayed 1 night in Dec 2017
6/10 Okay
Derrick, Singapore
4 Dec 2017
Liked: Staff & service
Disliked: Room comfort
One of the front desk stuff seem rude responding to my requests.
Lots of halal food available within walking distance. Secure parking available but not connected to main building; problem when it rained. Stay at the new wing: New Season Square Hotel for direct carpark access.
Hotel is not a 3.5 star but more like 2.5 to 3 star hotel. Furniture old and worn out. Shower curtain was dirty ( need to replace), heater faulty, TV channels have poor reception. However, the hotel was near shops, market, mall and eating places.
Didn't expect much for the price I paid. Got what I needed, a clean room, near shopping, quiet room (only for the other room), my room (309) not so quiet due to the noise outside the room but still manage to sleep every time.
The double bed is not what I have expected as the bed was combined by two single. I expected a king size bed. It was not so comfortable. There is spaces in between the beds and the bed is not at same level, one is lower than another.