Lobby sitting area

Reviews of New Season Hotel

3.5 out of 5
New Season Hotel
106 Prachathipat Road, Hat Yai, Songkhla

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 105 reviews" "
Rating 8 - Good. 55 out of 105 reviews" "
Rating 6 - Okay. 28 out of 105 reviews" "
Rating 4 - Poor. 4 out of 105 reviews" "
Rating 2 - Terrible. 1 out of 105 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

daniel

Travelled with group
Liked: Cleanliness, staff & service
good location, walking distance to various attraction points. room is clean and TV channels are plentiful… overall no complaints
Stayed 1 night in Jan 2024

10/10 Excellent

Mohd firdaus mohd noor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Chung Kiat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel to stay in for first time visit to Hatyai. close to night markets, local food and shopping
Stayed 3 nights in Sep 2023

4/10 Poor

adriann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You can hear what outside people talking and their footsteps are very loud at night.
Stayed 3 nights in Jun 2023

8/10 Good

Tan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Thoughtfulness
Breakfast should be included and no electric socket beside bed which is inconvenient to charge electrical appliances eg laptop or tablet.
Stayed 3 nights in Dec 2019
Response from Receptionist on 31 Dec 2019
Dear Guest. Greeting from New Season Hotel. Firstly we would like to apologize for unpleasant experience you have met during stay with us.For reservation via online booking not include breakfast in which customers can purchase an additional 150 coupons per person and for charger electric we have provide every room. Best Regards. Reception Team.

8/10 Good

JackYWONG, MALAYSIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BATHTUB IS TOO HIGH
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 2 nights in Aug 2019

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well is he we will be coming to stay in this hotel
Stayed 3 nights in Jun 2019
Response from The Reception on 24 Jun 2019
Thank you for staying with us and for having shared your review feed back via Expedia. All your comment has been note and We looking forward to have a please of welcome you back to New Season Hotel again near the further. Best Regards

8/10 Good

Ching hooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from The Reception on 24 Jun 2019
Thank you for staying with us and for having shared your review feed back via Expedia. All your comment has been note and We looking forward to have a please of welcome you back to New Season Hotel again near the further. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Reception on 20 Mar 2019
Thank you for staying with us for having shared your review via expedia. All your comment had been note and We looking forward to have a pleasure to welcome you back to New season hotel again near the further.

8/10 Good

DANIEL

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2019
Response from Reception team on 17 Jan 2019
Dear DANIEL Thank you for staying with us and for having shared your feedback via Expedia. com .All your comment has been note .We look forward to have a pleasure to welcome you back at New Season Hotel in the near further Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location & friendly staff.
Stayed 3 nights in Jan 2019
Response from Reception team on 17 Jan 2019
Thank you for staying with us and for having shared your feedback via Expedia. com .All your comment has been note .We look forward to have a pleasure to welcome you back at New Season Hotel in the near further Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Need a few times to drop key into keybox to activate room electrical system. Most annoying. Everything else superb
Stayed 2 nights in Jan 2019
Response from Reception team on 13 Jan 2019
Thank you for staying with us and for having shared your feedback via Expedia .All your comment has been note .We look forward to have a pleasure to welcome you back at New Season Hotel in the near further Best Regards

6/10 Okay

Tung

Liked: Staff & service
Disliked: Property conditions & facilities
Room condition is old and the king bed room is smelly but they manage to change another better one. Parking facilities is good.
Stayed 2 nights in Dec 2018
Response from Reception on 1 Jan 2019
Dear Tung Thank you for staying with us and for having shared your feedback via agoda.com your comment is very important with us to improve our quality and service .We look forward to have a pleasure of welcoming you back to New Season Hotel in the near further. Best Regards

4/10 Poor

Verified traveller

Stayed 3 nights in Dec 2018
Response from Reception on 18 Dec 2018
Thank you for staying with us and for having shared your feedback via Expedia All your comment has been note .We look forward to have a pleasure of welcoming you back to New Season Hotel in the near further. Best Regards The Reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Commendable cleanliness, good location, easy access to food stalls. A bit noisy because renovation works were carried out within the same floor with ours.
Stayed 2 nights in Dec 2018
Response from Reception on 18 Dec 2018
Thank you for staying with us and for having shared your feedback via Expedia . All your comment has been note .We look forward to have a pleasure of welcoming you back to New Season Hotel in the near further. Best Regards The Reception

6/10 Okay

Verified traveller

Liked: Staff & service
Need to book New Season Square Hotel but view to New Season Hotel, request 2 room key but only give one for each room.
Stayed 2 nights in Nov 2018
Response from Reception on 3 Dec 2018
Thank you for staying with us and for having shared your feedback via Expedia.com. your comment has been note .We look forward to have a pleasure of welcoming you back to New Season Hotel in the near further. Best Regards

8/10 Good

Peter, Sg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to shopping centres and eating place.
Stayed 3 nights in Oct 2018
Response from Reception on 15 Nov 2018
Dear Peter Thank you for staying with us and for having shared your feedback via Expedia.com. All your comment has been note .We look forward to have a pleasure of welcoming you back to New Season Hotel in the near further. Best Regards The Reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Reception on 26 Oct 2018
Thank for your review and Hope to welcome you back again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2018
Response from Reception on 14 Oct 2018
Thank you for your kind in New Season Hotel. We would be glad to welcome you back again. Best regards

6/10 Okay

ElsieTan, Sihngapore

Liked: Cleanliness, staff & service
Room furnishing old but well maintained.
Just a walking distance up to Central and Kim Yong market.
Stayed 5 nights in Sep 2018
Response from Reception on 5 Oct 2018
Dear Elsie Tan Thank you for your kind in New Season Hotel and for your complete review via expedia.com. We are happy to hear that you are enjoying during stay with us and your comment are very important with us to improve our quality and service. We would be glad to welcome you back again all best to you and your family. Best regards Reception

6/10 Okay

Leon, MY

Liked: Cleanliness, staff & service, room comfort
Comfort room located strategically
Comfortable room and bed. Room cleanliness up to expectation. The only disappointment is no hot water in shower. Already highlighted to hotel staff but still no water.
Stayed 2 nights in Sep 2018
Response from reception on 13 Sept 2018
Dear Leon Thank you for staying with us and for having shared your feedback via expedia ,Please accept my apologeis for an inconvenience caused occur during your stayed . Your comment are very important with us to improve our quality and service . We hope to have an opportunuty of welcoming you back to new Season hotel Hatyai in the near future Best Regards Reception ream

10/10 Excellent

KM, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything just dine
Very close to the center of hatyai city, easy access to nice food and nice places
Stayed 2 nights in Sep 2018
Response from reception on 13 Sept 2018
Dear KM Thank you for staying with us and for having completed Expedia.com feedback ,All your comment has been note.We look forward to have a pleasure of welcoming you back to New Season Hote hatyai in the near future . Best regards Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, friendly staff and rooms is big and comfortable
Stayed 3 nights in Aug 2018
Response from reception on 13 Sept 2018
Thank you for staying with us and for having completed Expedia.com feedback ,All your comment has been note.We look forward to have a pleasure of welcoming you back to New Season Hote hatyai in the near future . Best regards Reception

8/10 Good

Sok Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from reception on 13 Sept 2018
Dear Sok Yen on Thank you for staying with us and for having completed Expedia.com feedback ,All your comment has been note.We look forward to have a pleasure of welcoming you back to New Season Hote hatyai in the near future . Best regards Reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
I stayed in the old building. Reno may not be as wow but is decent enough. Room is spacious. Hotel service is awesome. They are fast to response to our requests and also very helpful when we have queries on how to travel around the area. The hotel is just few minutes walk from the malls and street food and shopping in the night. Very nice place. Will come back again.
Stayed 2 nights in Jul 2018
Response from reception on 1 Aug 2018
Thank you very much for your best review and good to hear that you are enjoy during stay with us. We would be glad to welcome you again ,all best to you Best Regards Reveption

10/10 Excellent

VENGADESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable , clean and in a great location
Good comfortable hotel , would be great if the fitness centre and swimming pool is also available in this hotel.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient
This is my 1st time to Hat Yai and stayed in this hotel. Is very convenient to Lee Gardens and shopping. Like the hotel room as is very big and spacious. Will try New Season Square the next round of I go Hat Yai again
Stayed 2 nights in Mar 2018

6/10 Okay

Sarah, MY

Liked: Staff & service
Nice reception
The hotel made an effort to accommodate my special requests during check in and fulfilled some of it. The staffs are all pleasant and tried to make my stay comfortable. I really dont have much bad things to say because it really depends on the value of money you are willing to spend on things. I also like the fact that the reception is like normal hotels where the main entrance is right beside the road instead of at another level etc which is pretty convenient during arrival. It also look like its own building and doesn't look dodgy at all.
Stayed 2 nights in Mar 2018

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Walking distance to Lee Garden Plaza and Kim Yong Market.
Stayed 2 nights in Feb 2018
Response from Phaveenee on 12 Apr 2018
Thanks for staying with us. We appreciate your feedback

8/10 Good

PANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

Naruemon, THAILAND

Liked: Staff & service
The hotel is not far from the center. We can walk around there and got many thing to eat , buy
Stayed 3 nights in Dec 2017

8/10 Good

Joo kek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Good location with friendly staffs.
Stayed 3 nights in Dec 2017

8/10 Good

WONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient and friendly
It has been my regular hotel for many years since its opening. Convenient and ample parking. Most places are walking distance.

8/10 Good

tan, m'sia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and comfortable,walking distance to lee garden
Stayed 1 night in Dec 2017

8/10 Good

tham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Nur Sharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! No iron
Pro: Nice ,clean and big room. So big bed. Nice clean and big bathroom/ toilet. Got bath tub. Good location. Near to lee garden hotel. Easy to find halal food. Easy public transport. Con: no iron provided from the hotel. Need to use laundry press service.
Stayed 1 night in Dec 2017

6/10 Okay

Derrick, Singapore

Liked: Staff & service
Disliked: Room comfort
One of the front desk stuff seem rude responding to my requests.
Stayed 3 nights in Nov 2017

10/10 Excellent

love hatyai, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ,clean and good location
Easy to access around. Room is spacious. Got sofa and a study table.
Stayed 2 nights in Nov 2017

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located, nice large rooms
Lots of halal food available within walking distance. Secure parking available but not connected to main building; problem when it rained. Stay at the new wing: New Season Square Hotel for direct carpark access.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Cheah

Liked: Staff & service
New Season Hotel review
Hotel is not a 3.5 star but more like 2.5 to 3 star hotel. Furniture old and worn out. Shower curtain was dirty ( need to replace), heater faulty, TV channels have poor reception. However, the hotel was near shops, market, mall and eating places.
Stayed 2 nights in Oct 2017

8/10 Good

Princess Irish

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Su-Quinn

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back again
Near to Lee Garden Plaza, easy access to places
Stayed 1 night in Jul 2017

8/10 Good

Sow, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money...
Didn't expect much for the price I paid. Got what I needed, a clean room, near shopping, quiet room (only for the other room), my room (309) not so quiet due to the noise outside the room but still manage to sleep every time.

8/10 Good

Chong, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double bed not so comfortable
The double bed is not what I have expected as the bed was combined by two single. I expected a king size bed. It was not so comfortable. There is spaces in between the beds and the bed is not at same level, one is lower than another.