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Owner/manager berating employee loudly and degradingly in lobby with no regard to customers present. Broken windows with cardboard covering them. Metal flashing banging outside windows from makeshift repair. Drug addicts in parking lot, back doors don’t lock to hotel. One of the dirtiest places I’ve ever slept in
There is one store within walking distance of the property, the exotic zone. So if you want any food, your best bet is the semi filled vending machine.
The manager was nowhere to be found for the first 15 minutes in which I attempted to check in by the plexiglass window.
Upon entering the room my senses were assaulted. It smelled like smoke, dirty sheets and despair The light fixtures were exposed, there were brown stains in the sink and holes in the outer sheets. I could not even find the courage to remove them to explore the mattress.
Never stay here!
The property was super convenient for the Freeway as it was almost alongside it and as I arrived after dark it was easy to find. No food at the Motel but there is a McDonald's and Burger King walkable from the front door and other food options a short drive away. Also gas was available close by for my car.
The room itself was satisfactory but some of the light fittings didn't work, the desk chair was broken and really should have been got rid of, the mattress on the bed wasn't very comfortable. Wifi was fully available and worked well.
I asked for a non-smoking room, but they ended up putting me in a smoking room. The room was dirty. the ashtray still had ash. The bed linens had cigarette burns hole. There was trash from the last person that had the room. and there was no soap to take a shower with.
Henry
Stayed 1 night in Sep 2023
4/10 Poor
Suzanne
10 Sept 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Room was not ready had to wait for it due to short staff but once in room no soap room felt dirty so I sprayed with Lysol and used wipes also. The room needs a fix up.
Room was not cleaned. Had to wait . Had to ask for towels.
Debra
Stayed 1 night in Sep 2023
6/10 Okay
Danielle
Travelled with group
10 Sept 2023
Average rooms and lobby. Off putting guests at night. Our room’s lock was broken and hanging on by part of a clothes hanger. Not greeted when we checked in.
There was a large insect on a side table (alive), at least two electric outlets did not work, there was a large clump of hair collecting at the corner of the bathroom door, and some visible stains on the bedding.
it was smelly, holes in walls and door, floor sticky, unsafe area..shall I go on ?
I have pics i'd love to share but nowhere here to do so.
Thomas
Stayed 1 night in Aug 2023
2/10 Terrible
Timothy
Travelled with group
13 Aug 2023
Disliked: Amenities
Terrible room, door did not shut without slamming a few times, door also did not lock without slamming door and turning lock,
We were also locked out of our room,
Key did not engage
I had to get a refund. Wasn’t the hotel pictured!!! Absolutely digusted with what I experienced. Someone outside tried to get in my car while I was parking. There were flies all in the room. It was hot and stunk!!!
Shower wasn't clean, used soap in shower, shower didn't drain, no toilet paper, no microwave even even though advertised to have one, air conditioner very loud, bed a rock, and lobby attendant not sympathetic to issues.
Hands down the most disgusting hotel I've ever been in. Broken window that wouldn't close. Hole in door. Broken phone. Sub par fridge. So much trash under the bed and in the drawers.
We first got put in a room without a fridge and we had a bunch of food. Luckily the housekeeper was nice enough to recommend another room and we were able to switch with no extra charge. Our room wasn’t very clean, burn holes in the bed and chair. All the walls were dirty and bathroom wasn’t very clean. Overall room wasn’t clean.
It wasn’t very comfortable and it was dirty we went out and bought sheets and blankets didn’t want to sleep on the beds, I also bought Clorox bleach and cleaned the bathtub and shower, I also have 2 very asthmatic children and I had to put 2 pillows by the door cause the stink of cigarette smoke was very bad in our room.
Everything about this place was just off. The bathroom looked clean, but smelled dirty. The sink had brown spots. The furniture was dented and scratched. The chair was unkempt. One corner of the bed was broken.
I walked right back out and left.
Monique
Stayed 1 night in Jul 2023
2/10 Terrible
Keith
Travelled with partner
18 Jul 2023
It was old gross smelled bathroom never was updated , carpet was yucky
I had a bug crawling on me in bed .
Never stay there again
The hotel was filthy! They were groups of girl and boys in the parking lot drinking and smoking. The emergency staircase was wide open any one could come in , Don’t recommend even worst with kids
I should’ve known from checking in when I asked for an elevator, and they told me it was broken, as a disabled man this was something I needed to know as it stated on the listing that elevators are available..now with the room way too many things to go into detail, so half of the lights didn’t work, dried food left in one drawer and personal belongings left in a second, no Wi-Fi and when I tried to call downstairs, the phone didn’t work so I went downstairs to the front desk and they told me there was nothing they could do to accommodate. With no service either in the room or Wi-Fi I had to walk up and down stairs to the lobby to use their phone. As a disabled man the elevator should have been available.
Absolutely the worst hotel I have ever stayed in in my life.
SIMPLY DISGUSTING!
I booked this hotel far in advance due to it's close proximity to the amphitheater hosting a concert we were attending that night. This place is run down, missing smoke detectors and chain slides on doors. Trash all over the parking lot. But those things weren't even that unexpected for the price of the room. What was infuriating was to show up and be told that there was a $50 parking fee for the night because it was a concert night. Had this been communicated to me in advance, I would've Uber'd from a nicer, downtown hotel and put that parking charge towards a hotel that had baseboard trim in the hallways and covers on the electrical outlets.