Indoor pool, outdoor pool

Reviews of Harrisburg Inn and Suites

2.5 out of 5
Harrisburg Inn and Suites
7500 Allentown Blvd, Harrisburg, PA

Reviews

7.4

Good

Rating 10 - Excellent. 313 out of 1001 reviews" "
Rating 8 - Good. 309 out of 1001 reviews" "
Rating 6 - Okay. 174 out of 1001 reviews" "
Rating 4 - Poor. 96 out of 1001 reviews" "
Rating 2 - Terrible. 109 out of 1001 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice and check in was a breeze
Stayed 1 night in Feb 2024

2/10 Terrible

SHARON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Establishment was closed for renovations! Property unsafe for guests.
Stayed 1 night in Feb 2024

6/10 Okay

Brian, Canton

Stayed 3 nights in Jan 2024

8/10 Good

John

Liked: Cleanliness
It was good
Stayed 1 night in Jan 2024

6/10 Okay

Ashley

Travelled with partner
Liked: Staff & service
Great front desk staff and relaxed environment
Stayed 2 nights in Jan 2024

10/10 Excellent

Kelli

Stayed 1 night in Jan 2024

8/10 Good

Leland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Nathalie

Travelled with family
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staffs and comfortable stay at a great price.
Stayed 1 night in Dec 2023

4/10 Poor

anna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful,when you could find them.suppose to be free breakfast,not enough food,didn't eat breakfast,pool closed,but people hanging out,by the pool.no cleaning staff. Wallpaper peeling off walls.water took forever to get hot.
Stayed 3 nights in Dec 2023

10/10 Excellent

Hyde

Stayed 1 night in Dec 2023

4/10 Poor

anna

Travelled with family and small children
Disliked: Amenities
The front desk could not find my reservation. Couldn’t find my payment. Pool was close for Maintenance on the Weekends. Bedsheets did not look clean.
Stayed 1 night in Dec 2023

4/10 Poor

Kathleen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
This is a bare bones hotel. Oldest roughest towels I have ever used. Continental breakfast was almost nothing. No hot foods. No place to put your toiletries. No luggage stand. No hangers for clothes. No cleaning service. Really disappointed
Stayed 2 nights in Dec 2023

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was horrible it is no longer harrisburg inn and suites but a best Western which the owners live in and wear pajamas to barely run the facility. They double charged us and then couldnt produce a proper receipt. Told us that we would have to handle it with our bank and got very defensive when we showed them on our banking account that they double charged us. The room was ok but smelled of cooking food the whole 2 nights we were there and could hear the full conversations going on in the rooms next to us . The facility was not properly illuminated even in the breakfast area which was questionable to begin with. The overall stay was the worst that ive experienced.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tamhei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

2/10 Terrible

Donna

Stayed 2 nights in Oct 2023

6/10 Okay

Lisa

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I felt like i was asking too much for extra coffee and condiments.
Stayed 2 nights in Oct 2023

6/10 Okay

Joe

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Place could use a good scrub down and carpet cleaning
Stayed 4 nights in Oct 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Reserved a room with a king bed and pull out sofa. Given a room with 2 queen beds. After 4 hours on the road we decided it wasn't worth the hassle to switch. Pool was luke warm and dirty. Beds hard as a rock (if you have back problems, bring something to soften the blow), very little shower pressure, toiletries were only half full, and breakfast was meh at best. If you just need a place to crash for a night to avoid a long drive, this place is fine. If you're looking for more of a vacation experience, I'd say look elsewhere
Stayed 1 night in Oct 2023

4/10 Poor

Lawrence

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Get a real professional coffee maker.
Lots of small flaws in otherwise acceptable room. Missing a window blind, no hangars, fabric furniture too old. But worst problem is that the coffee was incredibly bad. MEant going out for breakfast.
Stayed 3 nights in Oct 2023

4/10 Poor

PAUL

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Upon arrival desk clerk could not speak english and had to use translator. Rooms were clean but general maintainence was lacking bulbs in light fixtures were blown knob on bathroom door ready to fall off. When we went to check out next morning indian was at desk and was more interested in texting than waiting on guests therefore left keys on desk. I would not recommend this hotel to ANYONE .
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was very friendly and helpful, made up for the ok breakfast.
Stayed 1 night in Oct 2023

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Richard

Stayed 1 night in Oct 2023

8/10 Good

Madi

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Jennifer

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
There were holes in the walls, cracks in the floors, sheets were dirty, the bed was not bed when the room was cleaned, the hotel smelled like weed and cigarettes. Not a good experience!
Stayed 3 nights in Sep 2023

8/10 Good

Amy

Stayed 1 night in Sep 2023

8/10 Good

DANIEL

Travelled with family and small children
Liked: Amenities
Great customer service at the desk. Hallway carpet smells of smoke and moldy.
Stayed 1 night in Sep 2023

2/10 Terrible

Bonnie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nope
Just gross, smelled funky, pool had chunks of something in it and a slimey layer on top. Left and went to the Marriott
Stayed 2 nights in Sep 2023

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
They were doing renovations inside and there was junk all over the sidewalks and it was dusty in the lobby. The rooms were very clean and comfortable...no problem there.
Stayed 1 night in Sep 2023

2/10 Terrible

Kate

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

2/10 Terrible

Gina

Stayed 1 night in Aug 2023

6/10 Okay

Main

Stayed 1 night in Sep 2023

4/10 Poor

Mirna

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We did not enjoy staying at this hotel due to the terrible smell in the lobby. The smell of curry and other spices was unbearable, from the second you walked into the hotel. We could not eat breakfast at the hotel because we just couldn't stand the smell. The hotel room itself was ok although the carpet could've been cleaner. The towels were old and several had holes in them. There was a glass shelf in the bathroom over the toilet that was barely hanging on. We had to take it down because we were afraid it was going to fall on our 4 year old when she was on the toilet. The hotel needs cleaning and updating.
Stayed 2 nights in Aug 2023

2/10 Terrible

Helen

Stayed 1 night in Aug 2023

2/10 Terrible

Shelby

Stayed 1 night in Aug 2023

4/10 Poor

yazmin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

6/10 Okay

Joeseph

Disliked: Cleanliness
Stayed 2 nights in Aug 2023

2/10 Terrible

Jose

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible
Stayed 2 nights in Aug 2023

2/10 Terrible

Dorene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Wasif

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst western
The hotel did not pick up any of our phone calls leading up to the week, when we arrived there we were told that we they were booked and had no room for us. We were with several other family members including children at 10pm at night and had driven 3 hours to get to this hotel. This felt like fraud to some extent and the hotel staff were not accommodating beyond this point. They tried to appease us by setting up a reservation at a sleep inn. When we arrived at the sleep inn, they tried to take advantage of our situation and tried to charge us 2-3x the cost of their room. We ended up driving back
Stayed 1 night in Aug 2023
Response from Khia on 5 Sept 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Okay

david

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Amanda

Stayed 1 night in Aug 2023

2/10 Terrible

Flora

I didn’t like the fact that the toilet was clogged up now. It was not clean at all. No of hand soap, no toilet paper and no paper towel. It’s was not just never clean. The only thing that was clean was the pool.
Stayed 2 nights in Aug 2023

4/10 Poor

Raheel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bug
Stayed 1 night in Aug 2023

10/10 Excellent

Wray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet. Good breakfast. Would definitely stay there again.
Stayed 2 nights in Aug 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023