"Thanks to the concierge of Super 8 Metropolis Il !"
The concierge on duty the evening of the 16th was absolutely fantastic!
She was incredibly inviting and accommodating. In the morning I had run short on time to make it to the airport. If not for her help locating a taxi, I would have missed my flight!
Thanks to the concierge of Super 8 Metropolis Il !
I read previous not so complementary reviews AFTER I had confirmed my reservation. So, I was feeling a little worried that I may have made a huge mistake. But, onward ho! There wasn't much else available at the price, in that vicinity, so I figured I'd give them a go.
Yes, it's an older hotel. But it has been either well maintained, or recently fixed up. Check in went smoothly, and the desk clerk was very nice and friendly.
I immediately went to my room. It was hot and stuffy, but I turned on the A/C and left to go visit with my friends. When I came back that night, the room was comfortably cool. I had a nice shower, and went to bed. My bed was quite comfortable, and I slept through the night without being disturbed. I left for the day, and when I came back again, I had clean sheets, the floor had been swept, and there were fresh and extra towels in my room.
As I said at first, it IS obviously an older place, but for the money it was a great place to stay. I will stay here again and again.
Welcome to the Budget Inn . Our Motel is Family Owned and operated and well Maintained making it your Home away from Home …More
There was a slight mixup with the booking, and to apologize for the inconvenience they upgraded our room to the suite, complete with jacuzzi tub! The staff were very polite, efficient and professional. I slept better than I'd slept in weeks, and checkout was a breeze. We stay in a lot of hotels but this one really stood out in our minds as one of the best hotel experiences we've ever had.
We were really impressed with the overall cleanliness of our room and common areas of the hotel, as well as the friendliness of the hotel staff. Everyone that we encountered throughout the hotel and casino greeted us with a smile and was very helpful when we had questions. We had our two dogs along with us and we even received treats for them upon check-in. Checkout was a breeze. We hope to visit Harrah's Metropolis again and we have already been telling our friends that they should visit too.
I had a confirmed reservation for Friday, November 14, 2014. This reservation was made via EXPEDIA on August 25, 2014. When I arrived at the front desk for check-in, I was told by the staff that the hotel was booked full for this date since early summer. Therefore they could not honor my reservation. They said that EXPEDIA does this all the time. Booking without confirming whether a room was available or not. I am not certain whether the mistake was the hotel or EXPEDIA's fault? I can only say that I was very upset. I had to drive over twenty-five miles further to find a room.
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