Our room was very big, clean and excellent value for money. The staff at the reception desk, dining area and also cleaning/maintenance are very friendly and ensure guests are well looked after. The Hotel itself is located in the Station One area, which is the best part of the main tourist area and only a short walk to the beach. A free shuttle van for guests operating every hour from the Hotel to the main shopping locality is a real bonus.
Food was great, friendly stuff, away from the noise of bars and clubs.
We had one small problem during our stay, the hot water stopped, not sure why. But a quick call, and staff where there in a flash, repaired, very happy.
We didn't arrange the transfer from the airport to the hotel, cost us 600 peso, which was ok. But the hotel organised the transfer back to the Airport. It was a lot better, their own Air con van on Boracay Island, a boat only for guests of the hotel, and an air con bus on the other island. Definitely recommend organising this before you arrive.
"The Astoria Boracay is a diamond among the rough."
From the moment my family arrived until we checked out the Astoria treated us like royalty. The hotel staff went above and beyond our expectations to make us feel comfortable, relaxed, and entertained throughout the week.
In particular, Hazar greeted us at the dock in the Astoria van and drove us to the hotel. He filled us in on where to eat, what to see, and what to do during our stay. After following his recommendations we learned that he gave us great advice. Later in the week Hazar even gave us a private tour of the island!
The breakfast buffet at the hotel was exceptional. Rosanne and John John made sure we were comfortable and started every one of our days with a big smile and pleasant conversation. Both of them went out of their way to check on us when they saw us outside of the restaurant as well.
Our stay at the Astoria was fantastic. I have paid much more money for hotel rooms and received far less service. I would recommend the Astoria Boracay as the perfect hotel destination for a vacation in Boracay.
Hotel is deep inside residential area with terrible road to walk on. The road leads to the main road is terrible. The road is not maintain and there is no light along the road.
Room is not clean. There are dusts and rubbish from the previous customer.
Strongly not recommended!
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