Book your room at Crowne Plaza West Hanoi Residences
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4.5-star luxury aparthotel in Hanoi with 2 restaurants
Situated in the business district, this luxury aparthotel is close to My Dinh National Stadium, Vietnam National Convention Center, and Vietnam Museum of Ethnology. Local attractions also include Museum of Ethnology and Thu Le Park.
In addition to 2 restaurants, Crowne Plaza West Hanoi Residences features an outdoor pool. Other amenities include a full-service spa and a poolside bar.
LCD televisions come with satellite channels. Guestrooms also feature kitchenettes, separate living rooms, and refrigerators.Information missing or incorrect? Tell us!
At your hotel
At your hotel
In addition to a full-service spa, Crowne Plaza West Hanoi Residences features an outdoor pool and a health club. Dining is available at one of the aparthotel's 2 restaurants. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is complimentary.
Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury aparthotel also offers a sauna, a steam room, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.
- Number of restaurants - 2
- Breakfast available (surcharge)
- Number of buildings/towers - 1
- One meeting room
- Airport transportation (surcharge)
- 24-hour front desk
- Full-service spa
- Health club
- Free Wi-Fi
- Computer station
- Total number of rooms - 135
- Laundry facilities
- Number of floors - 19
- Spa treatment room(s)
- Multilingual staff
- Poolside bar
- Luggage storage
- Pool sun loungers
- Steam room
- Business center
- Television in lobby
- Wedding services
- Concierge services
- Dry cleaning/laundry service
- Safe-deposit box at front desk
- Outdoor pool
Available in all rooms: Wireless internet access ( 375660 VND per day ), Wired internet access ( 375660 VND per day )
Available in some public areas: Free Wi-Fi
In your room
- Separate living room
- Wired high-speed Internet access (surcharge)
- Separate sitting area
- Cribs/infant beds available
- Climate control
- Daily housekeeping
- Separate bathtub and shower
- Air conditioning
- Coffee/tea maker
- Cookware, dishware, and utensils
- Wireless Internet access (surcharge)
- Hair dryer
- Room service (24 hours)
- Connecting/adjoining rooms available
- Pillow menu
- LCD TV
- Iron/ironing board
- Rollaway/extra beds available
- Satellite TV service
Eat and drink
Buffet breakfasts are available for a surcharge and are served each morning.
Lackah - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.
Recreational amenities at the aparthotel include an outdoor pool, a health club, a sauna, and a steam room.
The onsite spa has massage/treatment rooms. Services include massages, facials, body wraps, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.
- Steam room in spa
- Body wraps
- Aromatherapy treatments
- Sauna in spa
- Body treatments
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible bathroom
- Accessible parking
- In-room accessibility
The fine print for Crowne Plaza West Hanoi Residences
When you arrive
Check-in time starts at 2 PM
Minimum check-in age is 18
When you leave
Check-out time is 11 AM
How you can pay
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Fee for in-room wireless Internet: VND 375660 per day (rates may vary)
- Fee for in-room high-speed Internet (wired): VND 375660 per day (rates may vary)
- Rollaway bed fee: VND 834800 per night
We should mention
Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.