From the minute I booked this hotel till my departure there was nothing negative that I could comment about it. Everything was excellent and absolutely nothing was too much trouble. Very prompt with any questions I had by email and the reply was in good English.....also with a good sence of humour with being professional. Lots of information given about Hannover and its location.
Amazing room, we were upgraded to a suite for a very low amount - the room was fantastic - the best we had in 2 weeks in germany.
The breakfast was first class, again the best in germany.
Staff were great, nothing was too much trouble.
Had a superb meal in the restaurant - don't miss it its a special treat
Really enjoyed three nights at this hotel. Location is excellent, being near the shops, the Opera House, the main railway station, and the U Bahn. The staff are very welcoming and the atmosphere is very friendly. Our room was "just" a standard room but was very spacious, with good lighting (often missing in hotels) and a complimentary minibar with soft drinks and chocolate. We were so pleased to have found this hotel.
I had a business meeting with a company from the local science park, so the location was perfect. The price was very reasonable considering it was high season, everything worked and it was clean. Unseasonably hot weather made me wish for air conditioning in my bedroom, but the bed was very firm and comfortable, and most importantly the hotel was very quiet.
Breakfast was standard continental fare and the service brisk and efficient.
The staff in all departments were friendly and helpful, sourcing a data priojector at short notice, and the delegate rate for the seminar rooms was reasonable. Here there were wall-mounted air conditioners, which were efficient, if a little noisy for a meeting room.
In summary, good value in the commercial district of this charming city.
This is a very nice hotel in a very pleasant quiet suburban location. The hotel is situated directly adjacent to Hannover's Tiergarten, at one time the private hunting forest of the Elector's of Hannover. Access to the City Centre is easy from the nearby frequent tram/UBahn service. The hotel is easily accessible from the E2 and A7 motorways.
If there is one small downside to my visit is that I find the German taste for hard mattresses on the beds too hard for me. I suffer from various spinal problems and it would be nice if the hotel could accommodate my disability requirements by supplying a bed with a softer mattress, or a soft mattress topper. However, this is a problem I have found to be widespread amongst all of the hotels I have stayed in around Germany so I cannot criticize this hotel in isolation.
Breakfast is too expensive, especially around Christmastime, when the temptations of the much cheaper street food at the truly excellent Hannover Christmas Market beckons to keep me fueled for the day.
These are relatively small criticisms of an otherwise excellent hotel. The staff and service are truly excellent.
I managed to get a very good deal on two nights on Expedia. I was hoping to see the lake from my room but unfortunately I was put in room facing the HDI stadium - fortunately for me there were no games on the weekend I stayed there. I could see the Ferris Wheel on the Schoetzen Platz - that was pretty.
Overall - very pleasant stay.
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