It was a short stay but very disappointing, mainly lack of customer service. asked for late checkout but no one told me what they charged 400 yuan for a few hours. constant drilling in the morning from works on higher floors, despite being told it would just be in afternoon. three cooks walked away from breakfast station leaving me waiting, had to ask for help from one english speaking staff. also ordered hotel car to the airport which was very expensive. Drinks are five star hotel prices. I wanted to escape e drilling and went to the business centre to work, but was told I had to pay for a desk. I never complained but when they wanted to charge me for two linen laundry bags I had used for my belongings, I stopped being amused. the manager made me take them out of my bag at checkout because i refused to pay 60 yuan for two cheap linen bags. After all that, they wanted to give me the bags but i was too late. Try New Century Grand hotel instead.