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West Lake Hillview International Hotel
4.5 star property

Luxury boutique hotel near West Lake

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June 2024

West Lake Hillview International Hotel

Photo gallery for West Lake Hillview International Hotel

Hallway
Terrace/patio
Front of property
Room, Mountain View | Minibar, blackout curtains, cots/infant beds, free wired Internet
2 restaurants, breakfast served

Overview of West Lake Hillview International Hotel

Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
37 Lianghuafeng Road, Yuhuang Mountain, Hangzhou, Zhejiang, 310001
  • Popular LocationWest Lake2 min drive
  • Popular LocationBroken Bridge6 min drive
  • Popular LocationLingyin Temple7 min drive
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Room options

View all photos for Royal Suite

Royal Suite | Living area | LCD TV

Royal Suite

Highlights

Air conditioning
LCD TV
Blackout curtains
Cots/infant beds
Private bathroom
Free bottled water
Minibar
Digital channels
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Hill View

Deluxe Room, Hill View | Minibar, blackout curtains, cots/infant beds, free wired Internet

Deluxe Room, Hill View

Highlights

Air conditioning
LCD TV
Blackout curtains
Cots/infant beds
Private bathroom
Free bottled water
Minibar
Digital channels
  • 624 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite

Suite | Living area | LCD TV

Suite

Highlights

Air conditioning
LCD TV
Blackout curtains
Cots/infant beds
Private bathroom
Free bottled water
Minibar
Digital channels
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, blackout curtains, cots/infant beds, free wired Internet

Standard Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Cots/infant beds
Private bathroom
Free bottled water
Minibar
Digital channels
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room, Mountain View

Room, Mountain View | Minibar, blackout curtains, cots/infant beds, free wired Internet

Room, Mountain View

Highlights

Air conditioning
LCD TV
Blackout curtains
Cots/infant beds
Private bathroom
Free bottled water
Minibar
Digital channels
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Garden view room

Highlights

Air conditioning
LCD TV
Blackout curtains
Cots/infant beds
Private bathroom
Free bottled water
Minibar
Digital channels
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Romantic Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Cots/infant beds
Private bathroom
Free bottled water
Minibar
Digital channels
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Hill View

Standard Room, Hill View | Minibar, blackout curtains, cots/infant beds, free wired Internet

Standard Room, Hill View

Highlights

Air conditioning
LCD TV
Blackout curtains
Cots/infant beds
Private bathroom
Free bottled water
Minibar
Digital channels
  • 323 sq ft
  • Hill view
  • Sleeps 3
  • 2 Single Beds

About the area

Hangzhou

West Lake Hillview International Hotel is located in Xihu, a neighbourhood in Hangzhou, and is in the entertainment district. China National Silk Museum and Southern Song Dynasty Guan Kiln Museum are cultural highlights, and travellers looking to shop may want to visit Westlake Yintai Commercial Center and Wushan Night Market. Looking to enjoy an event or a game while in town? See what's happening at Huanglong Stadium or Yellow Dragon Sports Center.
Visit our Hangzhou travel guideOpens in a new window

What's nearby

  • West Lake - 2 min drive
  • Broken Bridge - 6 min drive
  • Hangzhou Tower Shopping Mall - 7 min drive
  • Lingyin Temple - 7 min drive
  • Zhejiang University Yuquan Campus - 8 min drive

Getting around

  • Wushan Square Station - 3 min drive
  • Hangzhou Station - 14 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 39 min drive

Restaurants

  • 浙里本味 - 4 min drive
  • 秋雨咖啡屋 - 2 min drive
  • 杭州网营科技有限公司 - 1 min walk
  • 西湖风味菜馆 - 12 min walk
  • 花中城藕香居大酒店 - 1 min drive

About this property

West Lake Hillview International Hotel

Luxury boutique hotel located in Xihu
A free breakfast buffet, a rooftop terrace and shopping on-site are just a few of the amenities provided at West Lake Hillview International Hotel. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with WiFi in public areas (surcharge), and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Swimming pool
  • Breakfast (surcharge), free train station pick-up and self-parking (surcharge)
  • Babysitting (surcharge), ATM/banking services and massage treatment rooms
  • A lift, free newspapers and a porter/bellboy
Room features
All 189 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free Internet and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries
  • LCD TVs with digital channels

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free train station pick-up shuttle
  • Parking on site (surcharge)

Food and drink

  • Breakfast available for a fee: CNY 50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chinese Restaurant
  • Western Restaurant

Things to do

  • Gym
  • Pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • Lift

More

  • 5 floors

Room amenities

Bedroom

  • Blackout drapes
  • Cot

Bathroom

  • Free toiletries
  • Private bathroom

Entertainment

  • LCD TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Breakfast fee: from approximately CNY 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hillview International
Hillview International Hotel
West Lake Hillview International
West Lake Hillview International Hotel
West Lake Hillview International Hotel Hangzhou
West Lake Hillview International Hangzhou
West Hillview International
West Hillview Hotel Hangzhou
West Lake Hillview International Hotel Hotel
West Lake Hillview International Hotel Hangzhou
West Lake Hillview International Hotel Hotel Hangzhou

Frequently asked questions

Does West Lake Hillview International Hotel have a pool?

Yes, this property has a pool.

Is West Lake Hillview International Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at West Lake Hillview International Hotel?

Self-parking is available for a fee.

What time is check-in at West Lake Hillview International Hotel?

Check-in begins at 2 PM.

What time is check-out at West Lake Hillview International Hotel?

Checkout is at 12:30 PM.

Where is West Lake Hillview International Hotel located?

Located in Xihu, this luxury hotel is 0.8 mi (1.4 km) from Manlong Guiyu Park and 1.4 mi (2.2 km) from West Lake. Siyan Well and China National Silk Museum are also within 1 mile (2 km).

West Lake Hillview International Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 39 reviews" "
Rating 8 - Good. 15 out of 39 reviews" "
Rating 6 - Okay. 5 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 4 out of 39 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ayman, Egypt

Disliked: Cleanliness, staff & service
Location is good. but hotel is not as expected
Not as expected in a touristic area.. staff does not speak English at late night and lights are so dimmed.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ali Rizvi, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT is a nice hotel with excellent rooms.

2/10 Terrible

MZUS

Disliked: Staff & service
Disaster - don't go there
I arrived the hotel late evening, although I had a booked confirmation they didn't not have me on files, I had to beg and plead to get a room. The staff doesn't know one word in English, and was not able to help. I went in the morning to the gym (in another building), all the building was power off and I had to search in the dark. When I got back to the room, there was not boy water ! No hot water !!!!!!!! Restaurant served terrible food Don't go there, sleep in a car if you have to, it would be much better

8/10 Good

G. Henegar, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hangzhou
Very comfy hotel but difficult to get back via taxi along the lake. Many taxis but no one stops to pick up. Maybe the hotel should invest in a shuttle van for "on call" pick up. Buffet breakfast was a little lacking for western type serving.

2/10 Terrible

LD, Shanghai, China

Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing
The location is not near the West Lake as it looked on the map. The staff did not speak any English, which we expected in an "International" hotel and had a difficult time understanding our confirmation and pre-pay situation. It was further from the train station and we had a difficult time getting a cab. The restaurant is not "western and chinese" in my opinion and wasn't even open at 8pm when we arrived. Since there are no decent places to eat near, we went to be hungry. The room was old and very loud. Hotel was not near full but you could hear doors slamming all around and the dogs in the adjacent housing area barked all night. Do not recommend for non-chinese.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommanded
There is no hot water in the room. Room is dirty, bathroom is too old and no maintenance. There is no hot water in the room. There is no hot water in the room. There is no hot water in the room. There is no hot water in the room. There is no hot water in the room. There is no hot water in the room.

10/10 Excellent

Jeff, Minneapolis, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
West Lake Hillview Hotel stay - second time
The breakfast here is quite good with a variety of Chinese and Western choices at the buffet. The service is prompt and friendly. Spacious rooms with varying views in a fairly quiet area. The exercise area is located in a building next to the main building and is reasonably equipped. The setting is very lush, near two tunnels and within comfortable walking distance from the south portion of West Lake, the Hangzhou Zoo, Silk Museum, Jade Emperor Hill, and the Leifeng Pagoda. During the rush hour it was difficult to get a taxi especially when I stayed there on Children’s Day. Also the taxi drivers seemed to need a little extra instruction on the location of the hotel. However, it is a great base to take walking or bicycling tours of a very scenic area. As is often the case the hotel name in Chinese is not the same as the English translation so having the name in Chinese characters, as usual, is helpful for taking a taxi.