Apparently this is one of the best hotels in the city...it's very close to Yellow Dragon Cave (wow the name sounds stupid in English) and Yellow Dragon Stadium (again) so it's easy to make your way back if you get lost in the city. They provide many things like bottles of water, slippers, and umbrella which is good because it rained and I didn't have my own umbrella. My room was very clean. The hotel staff is very kind. Close your windows in the summer so mosquitoes don't fly inside (very bad). You can tell it is a good hotel because there are very expensive cars parked outside all the time. I saw two different Bentleys and even a Rolls-Royce Phantom, which I also saw parked outside a Walmart two blocks away lol.
Donny from Freehold, NJ
Set in a 15-story curved tower, this hotel is situated in downtown Hangzhou, facing BaoShi Hill and Yellow Dragon …More
We stayed at the hotel for 7 nights, and staff there have been more than willing to accommodate our requests. The hotel may not be located right in the middle of the city centre, but conveniently close to bus transportation and scenic hotspots, which I prefer.
Would definitely recommend the hotel.
The service at this hotel is amazing! From the front desk, to bell boys to evening housekeeping. Everyone is friendly and attentive. Outside of that, the rooms are so comfortable and your every need is provided. There is even a pillow menu to choose from buckwheat to lavender pillows. They also have some amazing restaurants...some of the best in Hangzhou. I love it best because you have all this and it's also so close to West Lake which is just a 5 minute walk from the hotel. I would recommend this hotel to anyone traveling to Hangzhou (west lake area). Really amazing!
Tip: ask for Leonardo if you need any help! He is amazing! Very friendly, attentive and knowledgable!
The Wyndham Grand Plaza Royale Hangzhou is situated on the shore of the beautiful West Lake adjacent to the city center. The …More
The breakfast here is quite good with a variety of Chinese and Western choices at the buffet. The service is prompt and friendly. Spacious rooms with varying views in a fairly quiet area. The exercise area is located in a building next to the main building and is reasonably equipped. The setting is very lush, near two tunnels and within comfortable walking distance from the south portion of West Lake, the Hangzhou Zoo, Silk Museum, Jade Emperor Hill, and the Leifeng Pagoda. During the rush hour it was difficult to get a taxi especially when I stayed there on Children’s Day. Also the taxi drivers seemed to need a little extra instruction on the location of the hotel. However, it is a great base to take walking or bicycling tours of a very scenic area. As is often the case the hotel name in Chinese is not the same as the English translation so having the name in Chinese characters, as usual, is helpful for taking a taxi.
This is the second time I have stayed at this hotel. It is one of my favorites. The staff is super friendly. It is very clean. The breakfast is fantastic. It has a very nice fitness center. If you need a taxi, the staff will call for one (you can end up waiting a long time otherwise because taxis are often occupied). The manager did me a favor just because he's a friend of a friend.
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