Availability: Shangri-La Hotel Hangzhou
Standard Room, Hill ViewMax Occupancy: 3 guests (up to 2 children, 1 infant)
Standard Room, Garden ViewMax Occupancy: 3 guests (up to 2 children, 1 infant)
Standard Room, Lake ViewMax Occupancy: 3 guests (up to 2 children, 1 infant)
Horizon, Standard Room, Hill ViewMax Occupancy: 3 guests (up to 2 children, 1 infant)
Horizon, Standard Room, Lake ViewMax Occupancy: 3 guests (up to 2 children, 1 infant)
4.5-star luxury hotel with an indoor pool in Hangzhou (Xihu)
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This luxury hotel is located in Hangzhou (Xihu), close to Yui Fei Temple, West Lake, and Solitary Hill. Also nearby are Xiling Seal Engraves Society and Quyuan Park.
At Shangri-La Hotel Hangzhou, recreational amenities include an outdoor tennis court and an indoor pool. The hotel also features a conference center and complimentary wireless Internet access.
LCD televisions come with satellite channels. Guestrooms also feature complimentary wireless Internet access, complimentary high-speed (wired) Internet access, and air conditioning.Information missing or incorrect? Tell us!
Shangri-La Hotel Hangzhou Amenities
In addition to an indoor pool, Shangri-La Hotel Hangzhou provides an outdoor tennis court, a health club, and a sauna. High-speed wireless Internet access is complimentary. Business-related amenities at this 4.5-star property consist of a 24-hour business center and small meeting rooms. Event facilities include a conference center and conference/meeting rooms. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service. This luxury hotel also offers a steam room, tour/ticket assistance, and barbecue grills. Concierge services and wedding services can be provided.
Shangri-La Hotel Hangzhou is a smoke-free property.
- 24-hour front desk
- Airport transportation (surcharge)
- Total number of rooms - 382
- Number of floors - 6
- Babysitting or childcare
- Tennis on site
- Barbecue grill(s)
- Complimentary newspapers in lobby
- Conference space
- Dry cleaning/laundry service
- Express check-in
- Express check-out
- Gift shops or newsstand
- Health club
- Meeting rooms
- Multilingual staff
- Luggage storage
- Room service (24 hours)
- Safe-deposit box at front desk
- Train station pickup (surcharge)
- Number of buildings/towers - 3
- Steam room
- Swimming pool - indoor
- Breakfast available (surcharge)
- Coffee/tea in lobby
- Wedding services
- Concierge services
- Billiards or pool table
- Tours/ticket assistance
- Free Wi-Fi
- 24-hour business center
- Number of meeting rooms - 16
- Conference center
- Outdoor tennis court
- Smoke-free property
Available in all rooms: Free Wi-Fi , Free wired high-speed Internet
Available in some public areas: Free Wi-Fi
- Room Amenities
- Hypo-allergenic bedding available
- Complimentary newspaper
- Air conditioning
- Climate control
- Blackout drapes/curtains
- Coffee/tea maker
- Complimentary bottled water
- Daily housekeeping
- Turndown service
- In-room massage available
- Separate bathtub and shower
- Complimentary toiletries
- Hair dryer
- In-room childcare (surcharge)
- Satellite TV service
- Iron/ironing board
- In-room safe
- Cribs/infant beds available
- Free Wi-Fi
- LCD TV
- Free wired high-speed Internet
Buffet breakfasts are available for a surcharge and are served each morning.
COFFEE GARDEN - This restaurant overlooks the garden. Reservations are required.
SHANG PALACE - This diner serves lunch and dinner. Reservations are required.
PEPPINO - This theme restaurant serves dinner only. Reservations are required.
24-hour room service is available.
An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a steam room.
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Tennis on site
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible path of travel
- Accessible parking
- In-room accessibility
- Roll-in shower
Shangri-La Hotel Hangzhou Policies & Fees
Check-in time starts at 2 PM
Minimum check-in age is 21
Check-out time is noon
- Payment types
Accepted at this hotel: American Express, Diners Club, JCB International, MasterCard, Visa
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Breakfast fee: CNY 182 per person (approximately)
- Airport shuttle fee: CNY 580 per vehicle (one way)
- Additional Details
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.