Book your room at Shangri-La Hotel Hangzhou
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4.5-star luxury hotel with an indoor pool in Hangzhou (West Lake)
This luxury hotel is located in Hangzhou (West Lake), close to Yui Fei Temple, West Lake, and Solitary Hill. Also nearby are Xiling Seal Engraves Society and Quyuan Park.
At Shangri-La Hotel Hangzhou, recreational amenities include an outdoor tennis court and an indoor pool. The hotel also features a conference center and complimentary wireless Internet access.
LCD televisions come with satellite channels. Guestrooms also feature complimentary wireless Internet access, complimentary high-speed (wired) Internet access, and air conditioning.Information missing or incorrect? Tell us!
At your hotel
At your hotel
In addition to an indoor pool, Shangri-La Hotel Hangzhou provides an outdoor tennis court, a health club, and a sauna. High-speed wireless Internet access is complimentary. Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. Event facilities include a conference center and conference space. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service. This luxury hotel also offers a steam room, tour/ticket assistance, and barbecue grills. Concierge services and wedding services can be provided.
Shangri-La Hotel Hangzhou is a smoke-free property.
- 24-hour front desk
- Airport transportation (surcharge)
- Total number of rooms - 382
- Number of floors - 6
- Babysitting or childcare
- Tennis on site
- Barbecue grill(s)
- Complimentary newspapers in lobby
- Conference space
- Dry cleaning/laundry service
- Express check-in
- Express check-out
- Gift shops or newsstand
- Health club
- Meeting rooms
- Multilingual staff
- Luggage storage
- Safe-deposit box at front desk
- Train station pickup (surcharge)
- Number of buildings/towers - 3
- Steam room
- Indoor pool
- Breakfast available (surcharge)
- Coffee/tea in lobby
- Wedding services
- Concierge services
- Billiards or pool table
- Tours/ticket assistance
- Free Wi-Fi
- Conference center
- Outdoor tennis court
- 24-hour business center
- Number of meeting rooms - 16
- Smoke-free property
Available in all rooms: Free Wi-Fi , Free wired high-speed Internet
Available in some public areas: Free Wi-Fi
In your room
- Hypo-allergenic bedding available
- Complimentary newspaper
- Air conditioning
- Climate control
- Blackout drapes/curtains
- Coffee/tea maker
- Complimentary bottled water
- Daily housekeeping
- Turndown service
- Complimentary toiletries
- Hair dryer
- In-room massage available
- Separate bathtub and shower
- In-room childcare (surcharge)
- Satellite TV service
- Iron/ironing board
- In-room safe
- Cribs/infant beds available
- Free Wi-Fi
- Room service (24 hours)
- LCD TV
- Free wired high-speed Internet
Eat and drink
Buffet breakfasts are available for a surcharge and are served each morning.
COFFEE GARDEN - This restaurant overlooks the garden. Reservations are required.
SHANG PALACE - This diner serves lunch and dinner. Reservations are required.
PEPPINO - This theme restaurant serves dinner only. Reservations are required.
Garden Bar - Onsite pub.
Lobby Lounge - Onsite pub.
24-hour room service is available.
An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a steam room.
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Tennis on site
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible path of travel
- Accessible parking
- In-room accessibility
- Roll-in shower
The fine print for Shangri-La Hotel Hangzhou
When you arrive
Check-in time starts at 2 PM
Minimum check-in age is 21
When you leave
Check-out time is noon
How you can pay
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
- Breakfast fee: CNY 182 per person (approximately)
- Airport shuttle fee: CNY 580 per vehicle (one way)
We should mention
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.