Book your room at Shangri-La Hotel Hangzhou
4.5-star luxury hotel with an indoor pool in Hangzhou (West Lake)
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This luxury hotel is located in Hangzhou (West Lake), close to Yui Fei Temple, West Lake, and Solitary Hill. Also nearby are Xiling Seal Engraves Society and Quyuan Park.
At Shangri-La Hotel Hangzhou, recreational amenities include an outdoor tennis court and an indoor pool. The hotel also features a conference center and complimentary wireless Internet access.
LCD televisions come with satellite channels. Guestrooms also feature complimentary wireless Internet access, complimentary high-speed (wired) Internet access, and air conditioning.Information missing or incorrect? Tell us!
In addition to an indoor pool, Shangri-La Hotel Hangzhou provides an outdoor tennis court, a health club, and a sauna. High-speed wireless Internet access is complimentary. Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. Event facilities include a conference center and conference space. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service. This luxury hotel also offers a steam room, tour/ticket assistance, and barbecue grills. Concierge services and wedding services can be provided.
Shangri-La Hotel Hangzhou is a smoke-free property.
- 24-hour front desk
- Airport transportation (surcharge)
- Total number of rooms - 382
- Number of floors - 6
- Babysitting or childcare
- Tennis on site
- Barbecue grill(s)
- Free newspapers in lobby
- Conference space
- Dry cleaning/laundry service
- Express check-in
- Express check-out
- Gift shops or newsstand
- Health club
- Meeting rooms
- Multilingual staff
- Luggage storage
- Safe-deposit box at front desk
- Train station pickup (surcharge)
- Number of buildings/towers - 3
- Steam room
- Indoor pool
- Breakfast available (surcharge)
- Coffee/tea in lobby
- Wedding services
- Concierge services
- Billiards or pool table
- Tours/ticket assistance
- Free WiFi
- 24-hour business center
- Conference center
- Outdoor tennis court
- Number of meeting rooms - 16
- Smoke-free property
Available in all rooms: Free WiFi , Free wired high-speed Internet
Available in some public areas: Free WiFi
- Hypo-allergenic bedding available
- Free newspaper
- Air conditioning
- Climate control
- Blackout drapes/curtains
- Coffee/tea maker
- Free bottled water
- Daily housekeeping
- Turndown service
- In-room massage available
- Separate bathtub and shower
- Free toiletries
- Hair dryer
- In-room childcare (surcharge)
- Satellite TV service
- Iron/ironing board
- In-room safe
- Cribs/infant beds available
- Free WiFi
- Room service (24 hours)
- LCD TV
- Free wired high-speed Internet
Where to Eat
Buffet breakfasts are available for a surcharge and are served each morning.
COFFEE GARDEN - This restaurant overlooks the garden. Reservations are required.
SHANG PALACE - This diner serves lunch and dinner. Reservations are required.
PEPPINO - This theme restaurant serves dinner only. Reservations are required.
Garden Bar - Onsite pub.
Lobby Lounge - Onsite pub.
24-hour room service is available.
Nearby Things to Do
An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a steam room.
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible path of travel
- Accessible parking
- In-room accessibility
- Roll-in shower
Check-in time starts at 2 PM
Minimum check-in age is 21
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Fee for buffet breakfast: CNY 182 per person (approximately)
- Airport shuttle fee: CNY 580 per vehicle (one way)
We should mention
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.