Availability: Hyatt Regency Hangzhou

Room type

Twin Room, 2 Single Beds

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Standard Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Standard Room, 1 King Bed, Garden View

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Standard Room, 1 King Bed, Lake View

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Twin Room, 2 Single Beds, Lake View

Max Occupancy: 3 guests (up to 1 child)

Club Room, 1 King Bed, Lake View

Max Occupancy: 3 guests (up to 2 children)

Guest Room-King Bed

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Guest Room-2 single

Max Occupancy: 3 guests (up to 1 child, 1 infant)

5-star family-friendly hotel in Hangzhou (Shangcheng) near West Lake

Location

This family-friendly hotel is located in Hangzhou (Shangcheng), close to West Lake, Xihu Tiandi, and Wushan Night Market. Also nearby are Former Residence of Sha Menghai and Westlake Yintai Shopping Mall.

Hotel Features

At Hyatt Regency Hangzhou, recreational amenities include an indoor pool and a health club. The hotel also features a full-service spa and a bar/lounge.

Room Amenities

LCD televisions include satellite channels. Guestrooms also feature deep soaking bathtubs, wireless Internet access (surcharge), and high-speed (wired) Internet access (surcharge).

Hyatt Regency Hangzhou Amenities

General

In addition to a full-service spa, Hyatt Regency Hangzhou features an indoor pool and a health club. The hotel offers a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Business amenities at this 5-star property consist of a business center, limo/town car service, and small meeting rooms. Event facilities include a conference center and conference/meeting rooms. This luxury hotel also offers a sauna, a steam room, and spa services. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Total number of rooms - 390
  • ATM/banking
  • Babysitting or childcare
  • Number of floors - 8
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Full-service spa
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Free Wi-Fi
  • Limo or Town Car service available
  • Massage - spa treatment room(s)
  • Meeting rooms
  • Multilingual staff
  • Porter/bellhop
  • Luggage storage
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Train station pickup (surcharge)
  • Conference center
  • Year Built 2004
  • Number of restaurants -
  • Sauna
  • Spa services on site
  • Steam room
  • Swimming pool - indoor
  • Wedding services
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Internet

Available in all rooms: Wireless Internet access ( £45.00 CNY / per 24-hour period ) , Wired high-speed Internet access ( £45.00 CNY / per 24-hour period )

Available in some public areas: Free Wi-Fi

Room Amenities
  • Blackout drapes/curtains
  • Climate control
  • Air conditioning
  • Complimentary newspaper
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Daily housekeeping
  • Turndown service
  • Slippers
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • In-room safe
  • Iron/ironing board (on request)
  • Satellite TV service
  • Desk
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Wireless Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)
  • LCD TV
  • Connecting/adjoining rooms available
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Dining

Breakfast is available for a surcharge each morning.

28 Hubin Road - This restaurant serves lunch and dinner.

Cafe - This buffet restaurant serves breakfast, lunch, dinner, and brunch.

24-hour room service is available.

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Recreation

Recreational amenities at the hotel include an indoor pool, a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
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Spa

Guests can pamper themselves with a trip to the onsite spa, which has 11 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Number of treatment rooms 11
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower

Hyatt Regency Hangzhou Policies & Fees

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Accepted at this hotel: Diners Club, JCB International, MasterCard, Visa

General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply

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Fees
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Additional Details

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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