Book your room at Hyatt Regency Hangzhou
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5-star family-friendly hotel in Hangzhou (Shangcheng) near West Lake
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Simply enter your Nectar card number on the confirmation page. Your points will be credited 30 days after your trip is complete. *Offers may apply
This family-friendly hotel is located in Hangzhou (Shangcheng), close to West Lake, Xihu Tiandi, and Wushan Night Market. Also nearby are Former Residence of Sha Menghai and Westlake Yintai Shopping Mall.
At Hyatt Regency Hangzhou, recreational amenities include an indoor pool and a health club. The hotel also features a full-service spa and a bar/lounge.
LCD televisions include satellite channels. Guestrooms also feature deep soaking bathtubs, wireless Internet access (surcharge), and high-speed (wired) Internet access (surcharge).Information missing or incorrect? Tell us!
At your hotel
At your hotel
In addition to a full-service spa, Hyatt Regency Hangzhou features an indoor pool and a health club. The hotel offers a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.
Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities include a conference center and conference space. This luxury hotel also offers a sauna, a steam room, and spa services. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service.
- 24-hour front desk
- Airport transportation (surcharge)
- Total number of rooms - 390
- Babysitting or childcare
- Number of floors - 8
- Breakfast available (surcharge)
- Business center
- Coffee shop or café
- Complimentary newspapers in lobby
- Conference space
- Dry cleaning/laundry service
- Express check-in
- Express check-out
- Full-service spa
- Gift shops or newsstand
- Hair salon
- Health club
- Free Wi-Fi
- Limo or Town Car service available
- Spa treatment room(s)
- Meeting rooms
- Multilingual staff
- Luggage storage
- Safe-deposit box at front desk
- Conference center
- Year Built 2004
- Number of restaurants -
- Train station pickup (surcharge)
- Spa services on site
- Steam room
- Indoor pool
- Wedding services
Available in all rooms: Wireless internet access ( 45 CNY per 24-hour period ), Wired internet access ( 45 CNY per 24-hour period )
Available in some public areas: Free Wi-Fi
In your room
- Air conditioning
- Complimentary newspaper
- Climate control
- Blackout drapes/curtains
- Complimentary bottled water
- Coffee/tea maker
- Daily housekeeping
- Turndown service
- Complimentary toiletries
- Hair dryer
- Separate bathtub and shower
- Deep soaking bathtub
- In-room safe
- Satellite TV service
- Iron/ironing board (on request)
- Rollaway/extra beds available
- Cribs/infant beds available
- Wireless Internet access (surcharge)
- Wired high-speed Internet access (surcharge)
- Room service (24 hours)
- Connecting/adjoining rooms available
- LCD TV
Eat and drink
Breakfast is available for a surcharge each morning.
28 Hubin Road - This restaurant serves lunch and dinner.
Cafe - This buffet restaurant serves breakfast, lunch, dinner, and brunch.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a health club, a sauna, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals nearby
Guests can pamper themselves with a trip to the onsite spa, which has 11 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
- Hot stone massage
- Swedish massage
- Sports massage
- Number of treatment rooms 11
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Spa tub in spa
- Body treatments
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible path of travel
- Accessible bathroom
- Roll-in shower
The fine print for Hyatt Regency Hangzhou
When you arrive
Check-in time starts at 2 PM
When you leave
Check-out time is noon
How you can pay
Accepted at this hotel: Diners Club, JCB International, MasterCard, Visa
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Parking height restrictions apply
- Breakfast fee: CNY 194 per person (approximately)
- Fee for in-room wireless Internet: CNY 45 per 24-hour period (rates may vary)
- Fee for in-room high-speed Internet (wired): CNY 45 per 24-hour period (rates may vary)
- Self parking fee: CNY 120 per day
- Rollaway bed fee: CNY 230 per night
We should mention
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.