Helpful staff, good amenities including a laundromat but located in the middle of nowhere. Takes a lot of time to reach anywhere by taxi due to heavy traffic on the roads. Subway network not yet in place in full and no station is close by but connected by buses which have a good network but are always crowded. Lot of good eating joints are available nearby which is a plus point. However main tourist attraction area namely west lake is far away. It is better to stay at a place close to the West Lake.
Thoroughly enjoyed our anniversary vacation at this excellent resort. Staff were all friendly and attentive and made us fell right at home. Really liked the rustic feel of an ancient Chinese village. Used the spa three times and the service was phenomenal! Found the tea house on the last day and had two great meals there!
A very good impression of a 5star hotel. Not much in the way of original thought but everything you would expect done well and to a high standards, no complaints..
What sets this hotel apart from all others we stayed at in china were the staff. Exceptional would be an understatement. I have stayed at some of the best hotels in the world. The Wyndham reception/greeters/guest relation officers were the best I have ever encountered.
flashpacker from london
The Wyndham Grand Plaza Royale Hangzhou is situated on the shore of the beautiful West Lake adjacent to the city center. The …More
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.