Ratings based on 13 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
92% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Hong Kong

不會考慮再入住

Posted 10-May-2015
沖涼處的玻璃門無法關緊, 水會流到外面地板處. 房間沒有全身鏡, 洗手抬邊位有大量的霉菌. 隔音不好, 極易聽到樓上和隔壁的聲音..................... 飯店地點不易招Taxi.
4 out of 5
Recommended
for Families
by HJ JOHARRYfrom BRUNEI DARUSSALAM

Better than a standard most hotels

Posted 19-Dec-2014 on Hotels.com
I have stayed here for the 2nd time. It was a pleasent stay with family but still the major problem was language barrier.
5 out of 5
Recommended
by Andyfrom HK

Posted 12-Sep-2014 on Hotels.com
Clean
4 out of 5
Recommended
for Business Travellers
by Hikefrom Chiba

快適なベッド

Posted 14-Jul-2014 on Hotels.com
タクシーを呼んでもらえなかったのが残念。
4 out of 5
Recommended
for Getaway With Friends
by souriefrom seoul

the best service in hangzhou

Posted 02-Jul-2014 on Hotels.com
check our big big bags for free! they're so kind haha
4 out of 5
Recommended
by sophie53

This traveller left a rating score only Posted 30-Jun-2014 on Hotels.com
1 out of 5
Recommended
for Families
by Lawfrom Dongguan city

poor atitude of service

Posted 09-May-2014 on Hotels.com
No airconditioning and poor atitude of service
4 out of 5
Recommended
for Everyone
by Shannonfrom Singapore

Comfortable hotel with nice ambiance

Posted 07-Jan-2014
Room is comfortable and clean and fully equipped with bath accessories and free wifi. Its location is near the attraction, Xi Hu. There're also restaurants and cafe nearby at Qing Zhu Wu. Overall, the experience of staying at the hotel is good.
4 out of 5
Recommended
for Business Travellers
by jcsjcsfrom Germany

Quite good hotel close to the university campus

Posted 30-Nov-2013 on Hotels.com
I've stayed at this hotel because we had business at the university. The location for this was perfect. The condition of the hotel is very good with the rooms well maintained. Communication in English is a bit of a problem, however, but not an issue unless you have a problem...
4 out of 5
Recommended
for Couples
by A verified traveller

西湖からちょっと遠い

Posted 11-Nov-2013
ホテルはスタッフの対応もとてもよく、部屋もきれいで とてもすてきで最高な場所でした。 が、メインの西湖まで徒歩30分くらいだったので、脚力に自信がある、もしくはタクシーで行く人は良いと思います。