Ratings based on 168 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
92% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom 台灣

地點好,離西湖近,地鐵公車都有,交通方便。

Posted 04-Feb-2015
地點好,可散步去西湖,附近商店與餐廳多,逛街也方便,櫃檯接待人員很禮貌與客氣,房間乾淨明亮,床睡得舒服,有去的話還會入住。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Kobe,JAPAN

地下鉄駅から4分ぐらい

Posted 12-Jan-2015
西湖周辺にはホテルが多く迷いましたが。価格を考慮しこのホテルにしました。コスパは良好です。朝食を食べなかったので、その質は分かりません。西湖は見えなくても、歩いて5-6分ですから問題ありません。 すぐ隣に、大きなマッサージ店があります。次回は行ってみたいですね。
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Hong Kong

Nice service

Posted 12-Jan-2015
Pros: close to shopping mall and west lake within 10 minutes by walk
A bit noise because hotel are under some construction
5 out of 5
Recommended
for Everyone
by A verified travellerfrom chris m

Not too bad location

Posted 02-Jan-2015
Hotel staff is great. Hassle free experience and clean rooms. 10 minute walk to Xihu and the shopping areas.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom 日本

便利です

Posted 22-Dec-2014
Pros: 立地
Cons: 特に無し
Location: 西湖、徒歩10分位
地下鉄駅まで徒歩5分位で、西湖にも近く、徒歩圏内に料理店も多く便利な立地です。 部屋は清潔感もありビジネスでは十分だと思います
4 out of 5
Recommended
for Families
by A verified traveller

平海路上 交通還算方便

Posted 25-Nov-2014
整理客房的服務員非常有禮貌 讓我印象深刻 早餐內容上也尚可 大樓外觀雖然不新穎 但樓內應該都是重新裝修過的 所以整理來說 尚可接受
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Cali, Colombia

Super hotel and in a very good location

Posted 22-Nov-2014
It's just one block away from the lake and the beautiful restaurants. If you are foreigner is a very good option for you to stay.
4 out of 5
Recommended
for Families
by Valeriy

This traveller left a rating score only Posted 22-Nov-2014 on Hotels.com
3 out of 5
Recommended
for Business Travellers
by KIWONfrom 서울

위치굿, 상태쏘쏘

Posted 19-Nov-2014 on Hotels.com
호텔위치가 그렇게 나쁘진 않은데.. 상태가 좋지는 않음. 택시기사가 바로 어딘지 아는 그런곳인데 호텔상태는 왜그러지? 오래돼서 그런가.. 호텔근처에 야시장도 있고, 바로앞에 24시간 하는 편의점도 있고 옆건물에 전통 안마하는데도 있어서 편의성은 굿!! 기차역이랑 어디 가기도 편하고.. 쏘쏘인 호텔
3 out of 5
Recommended
for Families
by XIAfrom 福州

老酒店,条件略差,服务还好。

Posted 19-Nov-2014 on Hotels.com
交通是亮点。早餐一般。比较老的酒店了,开始安排16楼的房间,一进去就给装修味道熏得眼睛都难受了,据说是半年前装修的。因为带了小朋友,前台说到18楼看看,18楼是已经装修一年的,一进去装修味道更甚,受不了。换到据说08年装修的12楼的大床房。这个说是08年装修,一出电梯我都吓呆了,斑驳的墙壁,有点恶心的气味,感觉到了个火车站边的小招待所。确定是大床房吗?床铺宽度只有1.5,一家3口凑合着睡了一个晚上,挤得不行。第2晚换到隔壁的双床,总算能睡个好觉。也许是因为老城区吧,对面的马可波罗外墙也是破破的感觉,不知道里头怎么样。 建议酒店方把新装修的楼层好好通风通风,装修材料选好点,客人要的不是一堆墙壁上的木头,你装玻璃也行啊,干净清楚最要求。这样的房间没人敢带小朋友住的。大人眼睛都难受。 服务还是可以,12楼、16、18楼的服务员都和蔼可亲,12楼的MM很好,表扬一下。