My room was spacious and well-appointed. I liked having a small kitchen and washer-dryer. Cabs were readily available as was the requisite Starbucks. Sunrises were magnificent! Indoor lighting was not quite as easy to use nor as bright as I like. I would definitely stay again.
Oakwood Residence Hangzhou: It is the personal touch that has propelled this way of living across cities around Asia Pacific …More
This is a great hotel with nice location and great view of the lake. The staff are friendly and courteous. However, I must say something about the concierge. Staff at the concierge desk was not very well informed of things happening around the lake. He was not able to give us the exact information about how to get to the wharf and how long it will take to get there. He even gave us wrong information about the boat tour out of the wharf, which is 1 of the highlights of visiting Chindaohu. Because of the wrong information, all my schedules following the boat tour were messed up, including my return to Hongzhou.
Mary from New York City
Embark on an expedition to one of China’s purest lakes at the Sheraton Qiandao Lake Resort. Our ideal location will connect …More
This is the second time I have stayed at this hotel. It is one of my favorites. The staff is super friendly. It is very clean. The breakfast is fantastic. It has a very nice fitness center. If you need a taxi, the staff will call for one (you can end up waiting a long time otherwise because taxis are often occupied). The manager did me a favor just because he's a friend of a friend.
This was my best Marriott stay to date! Yes, I have had more elegant ones, but none with staff as great as this hotel. I used to work for Marriott and know the customer service required to be a part of the quality chain, however, these employees outperformed all other Marriott Hotels in the past. After I got my Son from the orphanage, I asked if I could get another water per day and they made sure I had plenty my entire stay. On our last day the staff packed up a lunch bag for both of us to take on the plane and wished us well. This is after they greeted me each morning remembering what beverage I had in the morning, whisked away empty plates, brought us anything we may have ordered from the buffet custom made. They answered my Son's myriad of questions he had and brought him his special plates and cup each morning. They showed him how to work the register and gave him the duplicate tape and showed him how it worked. Everyone was very pleasant and showed great care and patience with a very scared little boy and his new Mommy.
I have been staying in this hotel for the last three years, they need to revamp their breakfast menu and need to concentrate in cleanliness in the restaurant. .. I believe its been outsourced but still a part of the hotal.
sanjeev from new delhi india
Ssaw Hotel Plaza is lying in Wulin Business Area. There are large shopping centers restaurants and recreation places around …More
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