Helpful staff, good amenities including a laundromat but located in the middle of nowhere. Takes a lot of time to reach anywhere by taxi due to heavy traffic on the roads. Subway network not yet in place in full and no station is close by but connected by buses which have a good network but are always crowded. Lot of good eating joints are available nearby which is a plus point. However main tourist attraction area namely west lake is far away. It is better to stay at a place close to the West Lake.
The hotel is about 15rmb taxi from both the train station and west lake, but what it lacks in proximity to the lake (it's about a 10-15min cab ride) it more than makes up for in comfort, style, and enjoyment. The room was absolutely spotless, with an amazing bed and shower. Friendly staff, albeit with less than impeccable English, and thoroughly clean building. I highly recommend this place if you don't mind the distance. It was an amazing price for the quality of room and location.
Thoroughly enjoyed our anniversary vacation at this excellent resort. Staff were all friendly and attentive and made us fell right at home. Really liked the rustic feel of an ancient Chinese village. Used the spa three times and the service was phenomenal! Found the tea house on the last day and had two great meals there!
A very good impression of a 5star hotel. Not much in the way of original thought but everything you would expect done well and to a high standards, no complaints..
What sets this hotel apart from all others we stayed at in china were the staff. Exceptional would be an understatement. I have stayed at some of the best hotels in the world. The Wyndham reception/greeters/guest relation officers were the best I have ever encountered.
flashpacker from london
The Wyndham Grand Plaza Royale Hangzhou is situated on the shore of the beautiful West Lake adjacent to the city center. The …More
We arrived late and the hotel is some distance from the airport. However the rate is reasonable and Ibis standard as expected. Bed firm and comfortable. Staff were friendly and booked a taxi for early morning departure. There is free internet access on computers in the lobby which is a bonus. Just overnight stay so hard to give an accurate assessment.
Traveller from Sydney Australia
Ibis Hangzhou Xiasha is located in the Economic and Technology Development Zone in the northeast of the city, along with many …More
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