Ratings based on 65 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveller

Posted 20-Apr-2015
A brief overnight stop, but was impressed, and would come back for a closer look.
3 out of 5
by A verified travellerfrom Loughton UK

Weekend Break with a Spa......

Posted 24-Feb-2015
Pros: The staff, and the quality bedroom furnishings.
Cons: The food! They need a proper restaurant on site. The wine list was not great.
Location: Lots of lovely country pubs and delightful towns and villages.
This was our second choice hotel for the weekend. The room was fine, except that it lacked a mini bar. That said, the room service was courteous and prompt. Our first disappointment was when we went to the Spa, so my wife could book some treatments, we were informed that it was fully booked for the entire weekend. I am disappointed that no slots were kept back for hotel guests to book during their stay. We might as well have booked a cheaper hotel without a spa. Our second disappointment was the Kings Carvery, which was, unfortunately, the best restaurant in the place. Again the staff were lovely but the food was second rate. I ordered the soup to start with and said (due to my dietary restrictions) I couldn't have granary bread and asked them to substitute it for white bread. What arrived was white sliced bread which was hot - having obviously just been defrosted with a microwave. The Carvery itself was mediocre. The meat was dry and it was like a school dinner. Edible, but hardly a special 'weekend treat' meal. The breakfasts were like any other hotel buffet breakfast, ie lukewarm! The staff were all polite, charming and well spoken, but unfortunately the regime they had to implement was rather disappointing.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Glasgow

Hotel was very nice and staff very friendly.

Posted 03-Feb-2015
Cons: The automatic doors.
The hotel was very pleasant. Lots of different places to eat and drink. Didn't use the swimming pool as it seemed so busy with people using spa, etc. Also the hotel reception and areas for eating and drinking were very drafty so sitting about was uncomfortable. There were two large automatic doors for access to the hotel and as it was very busy most of the time the doors were opened. Obviously the weather was very very cold and windy but I found this a bit uncomfortable. Everything else about the hotel was excellent.
3 out of 5
Recommended
for Business Travellers
by Markfrom Gloucs

Could be improved but ok

Posted 22-Jan-2015 on Hotels.com
Stayed in the annex to the hotel which is not good as you have to walk outside to get to the bars and restaurants. Not ideal in cold, wet weather. A covered walkway would improve this. Shame this wasn't thought of when they upgraded facilities at the hotel which i believe they have spend a fair bit of money on. The bar near the brasserie is lifeless. A huge TV screen showing the facilities of the hotel over and over. I know what they are, i am in it!!! The free WiFi in this annex is hopeless. It kept disconnecting, poor signal strength and in some instances, didn't connect for ages. Check in was good, check out not quite as good but OK. Food was good but when you have the carvery, to have to ring for a chef to assist. This took a few minutes before anyone arrived. Food was good though as was the waitress. Very attentive Hate the 3 neon American style advertising signs outside near and over the Starbucks coffee shop. Very tacky and not what i would expect from a 'Golf and Country Club'. Get rid of them is my advice Would i use the place again? Possibly but will insist on staying in the main block and will close my eyes to the tacky signage
4 out of 5
Recommended
for Business Travellers
by Andrewfrom Cheshire

Overnight near Basingstoke

Posted 22-Jan-2015 on Hotels.com
Very nice place for an overnight. Good facilities.
5 out of 5
Recommended
for Business Travellers
by Steven

This traveller left a rating score only Posted 15-Dec-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveller

Perfect for quiet break

Posted 01-Dec-2014
Staff was really helpful,as I requested a little surprise for my husbands bday and staff helped me alot :)
4 out of 5
Recommended
for Couples
by A verified travellerfrom Bristol

Lovely hotel,

Posted 29-Nov-2014
Pros: Overall it was a lovely hotel, excellent facilities.
Cons: Tell your guests about the building works, they weren't a problem, but it would have been nice to know that I was going to be woken by the builders.
Location: Signposting around the area in general isn't good - get a map, don't rely on your sat nav or you won't find any where!
Lovely hotel environment, superb swimming pool and facilities, restaurant and bars. However, there are building works going on but they don't tell you about it - nice surprise at 8am...
4 out of 5
Recommended
for Business Travellers
by John

This traveller left a rating score only Posted 27-Nov-2014 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified travellerfrom Lincoln, Nebraska

Comfortable hotel close to relatives

Posted 17-Nov-2014
Pros: the very comfortable beds and the fact that we were in the Manor which was probably a little quieter than the main hotel
Cons: My wife and I both think the hotel could be improved by changing the decor. At present it seems a bit OTT. Quiet, reserved might be better.
Location: Golf, golf, golf!!!!! It seems to be a great golf resort. In addition, there are lots of historic places nearby. Great eateries are located close.
A convenient, comfortable hotel which was located very close to our relatives and friends in our old neighborhood in Haslemere. The rooms were clean and comfortable with very comfortable beds. The only problems we had with the hotel was the key card lost the code after one or two days and regulating the shower.