Ratings based on 58 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
83% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Dorset

A great option with easy access to Lymington

Posted 13-Apr-2015
Cons: in the bar/restaurant, it is very unclear as to whether or not there is table service. The staff do not engage despite clearly seeing you.
We booked as a family of four with two teenage daughters. We were give a family suite which was located very close to the leisure center on the first floor of a two story wing. We were immediate impressed with the room which exceeded our expectations. We were expecting a single room with a king size bed, a roll away single and a fold out couch. We got a large suite with a separate bedroom for my wife and I and two foldout sofas, each the size of a double for the girls. There was plenty of room in addition to this with two arm chairs and a dresser and a ding table for four. A very clean large and airy bathroom topped it off. Being on the top floor the ceiling was vaulted and there were numerous Velux windows providing plenty of light and air. We enjoyed the easy single stop train ride over the harbor into town, walking across the road to the golf course where Hotel guests enjoy a discount, and also lovely walks through the grounds to the harbor with views of Isle of Wight beyond. Excellent for a 3 star hotel
3 out of 5
Recommended
for Everyone
by A verified travellerfrom east sussex

Overall good

Posted 02-Mar-2015
Good facility's ie gym and pool rooms a bit dated steak house expensive so dinned out in the pub down the road
5 out of 5
Recommended
for Everyone
by A verified travellerfrom p

Just fabulous

Posted 28-Feb-2015
A really lovely hotel with excellent facilities and such professional & welcoming staff. Thank you.
2 out of 5
by A verified traveller

Needs a refurb

Posted 03-Jan-2015
Tired and in need of updating - however everyone was very helpful and attentive.
4 out of 5
Recommended
for Families
by A verified traveller

Nice hotel shame about the food

Posted 04-Nov-2014 on Hotels.com
Overall we enjoyed our stay and the hotel is on beautiful grounds. My only gripe was the food. We ate in the steak house restaurant and for the price it just wasn't worth it, the meat platter just wasn't anything special. The breakfast was really overpriced too, considering one of us didn't have the cooked breakfast. Would stay there again but look elsewhere for the food.
4 out of 5
Recommended
for Couples
by Dean

This traveller left a rating score only Posted 29-Oct-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Oxford UK

Weekend spa break

Posted 20-Oct-2014
The facility is excellent as are the rooms. Unfortunately the service in the Steakhouse restaurant for both dinner and breakfast was appalling - slow, forgetful and complete lacking any etiquette when serving wine. Such a shame for such an expensive experience and good brand.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Portsmouth

Beautiful House

Posted 26-Aug-2014
Pros: Bedrooms, grounds, good wifi, choice of restaurants, near to town, pleasant staff, cleanliness
Cons: Breakfast needs to be speeded up for those not requiring help yourself cereals, etc. management appear to be addressing this with more staff training
Location: Hotel is set in lovely grounds with access to coastline. Paultons Park and Beaulieu Museum are not too far and of course the New Forest.
This was a bit of a flying visit as we were catching up with friends for dinner in Lymington, so cannot comment on dinner, pools and other leisure facilities. The main house is beautiful and probably were wedding and business functions take place. Reception is in the main house. Our room wasn't ready so we waited in a lovely lounge overlooking the extensive gardens. WiFi can be accessed through The Cloud. We were upgraded to an Executive room, which I give 10/10. The bedrooms are situated within the grounds of the main house, which is fine in good weather as there is no covered walkway. There is fine dining restaurant in the main house and a more informal 'Club House' type building in the grounds, which is open from about 7 am to 10 pm and caters for breakfast, lunch and dinner and has a bar... Breakfast was a good standard but as previously mentioned a little slow and I admit I did smile at the 1/2 mushroom on my plate.....I may not have been smiling if I had to pay extra for breakfast at £15.50 each. Buffet breakfast would have been preferable but I fear long queues would form quite quickly and disrupt the quiet atmosphere of the room plus they tend to generate a lot waste, due to guests taking far more food than they can possibly eat! There was indeed a manager on duty who was training staff and making sure customers were happy, which goes to show that some General Managers do take heed of feedback......Well done
5 out of 5
Recommended
by scotlandfrom kent

Grea Location and great Hotel

Posted 25-Aug-2014 on Hotels.com
We all thoroughly enjoyed our stay. Highly recommend Hotel staff very helpful premises beautiful
3 out of 5
Recommended
for Business Travellers
by Malcolmfrom Staffordshire

Elmer's court

Posted 17-Aug-2014 on Hotels.com
Nice hotel but expensive £70 for breakfast for 2 adults and two children is to much I could get a three course meal for that.