The service of the staff was excellent. Reception were very helpful, friendly and charming. We had afternoon tea which as excellent and then dined there one evening. The room was clean and beautifully presented and very comfortable.
My only fault that one afternoon we ordered drinks which half an hour later did not arrive, and when we asked for the cheese platter after dinner to be sent to our room, it didn't arrive either. On both occasions we advised reception and they apologised and ensured it did not appear on the bill, but we would have preferred to have had the drinks and cheese!
Staff without exception were welcoming, attentive and very friendly. We had breakfast and dinner in the restaurant, both were very good and dinner particularly was superb. Bedroom was ok, the skirting boards were dusty and could do with a more thorough clean. Pillows are awful, far too soft.
Lovely big rooms,plenty of room to play hide & seek with my 2 year old!
Pool not very big,or deep,but perfect to have a splash & unwind after a long car journey.
Staff were incredibly friendly and always happy to give a balloon and a big fuss to our little girl at mealtimes.
The toiled didn't flush in our room,when we arrived,but we reported it,and it was fixed straight away. We also had a very speedy delivery when we ordered room service on one night of our stay.
Overall a very enjoyable stay,with good food and friendly helpful staff.
Will defiantly stay here again.
We stayed for one night to attend a party night elsewhere so didn't experience the restaurant. The room was large, clean, modern and well equipped. We had room service breakfast that arrived promptly and exactly as ordered. Staff on check in and check out were efficient and helpful.
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