Ratings based on 418 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travellerfrom k

In converted stable above a swimming poole

Posted 24-Jan-2015
Gave the impression of a staying in the manor house, but in a converted stable above a swimming pool so room smelt of swimming pool, gave the impression of being a newly fitted with the name new velve, a travel lodge/premium inn cleaner and more modern and cheaper, the room was not vacuum to the edges, the bath was not cleaned out properly. The restaurant was fully booked. The bar only had about 30 seats and not accommodate for eating in seating and table arrangements .there for had no choice to eat in room. The description said that 36 acres of land more like 3.6, I would pay travel lodge prices plus a little bit more for fitness centres
2 out of 5
by A verified travellerfrom UK

Very grand on entrance.......

Posted 23-Jan-2015
Very grand building when you first turn into the venue. Sadly the room let the venue down. Very dirty, very tired, not at all relaxing as noise in the room was terrible. Hotel staff on the other hand were very helpful, it is a shame that not more attention is paid to the comments about the rooms, as it could be a very nice place to stay.
4 out of 5
for Couples
by A verified travellerfrom Portsmouth

Very comfortable hotel with good facilities.

Posted 11-Jan-2015
Pros: The bedroom was very clean and comfortable.
Location: Close to Southampton central shopping.
Our stay was very comfortable and relaxing. Staff were friendly and there were many facilities offered.
3 out of 5
by A verified travellerfrom brighton

Nice concept but a bit tired!

Posted 05-Jan-2015
Stayed at this hotel for 2 nights. Our room was clean and modern, but the rooms have thin walls. We had neighbors who were constantly in and out of their room so all we heard all night was the door slamming closed, or light switches. We went to the dining room for dinner which lacked ambiance but the food was excellent value for money. The only problem in the restaurant was the level of service from the staff. For example we ordered wine which was dumped on our table and we were left to pour it ourselves. The table next to us didn't get theirs as 2 of the 3 staff couldn't find it. It seemed wait staff were generally out of their depth, confused over tables and orders respectively. This hotel caters well for large groups or as a stop gap on a long journey but for a romantic get away I wouldn't recommend it.
2 out of 5
by A verified traveller

small rooms, look like it was stable in the past

Posted 08-Dec-2014
all buildings located in different places and you should walk outside every time. this is not best idea winter time
5 out of 5
for Everyone
by A verified travellerfrom kidderminster


Posted 02-Dec-2014
A stunning setting. Hotel staff were really welcoming. The room was lovely; clean and comfortable. Menu was reasonably priced but we didn't get chance to try anything. Free wifi!! I would unhesitatingly recommend and book again. Better than a recent 5* stay!!
2 out of 5
by A verified travellerfrom guernsey

Paper thin walls

Posted 24-Nov-2014
The room I stayed in was in one of the blocks, not the main building. They were obviously thrown up for a purpose, which is as a course venue. Single rooms, which is unusual, but that's what you need for this purpose. But it looks a bit shabby and worn. And more importantly, the walls are paper thin. I could hear people running baths. I could hear my neighbour, who for some unknown reason was on his mobile all night. I wouldn't recommend staying here, for the same price you could stay in a premier Inn with a bigger room, nicer decor and a good night's sleep without hearing your neighbours.
2 out of 5
by A verified travellerfrom Québec,

Pas de chambre dans le château

Posted 11-Nov-2014
Pros: l'extérieur principal est beau
Cons: Nous avons du manger dans le bar, salle à manger full. Mais il n'y a pas de table à la hauteur pour manger, alors on est plié vers la table basse
Location: Lors d'arrivé de soir très sombre, pas de lumière près de la rue. Difficile à trouver
veillez prendre note que les chambres sont à l'extérieur du château. ils n''ont pas gardé le style château lors de remplacement ou ajout de matériaux Dans la bar un écran plat avec du sport... on est loin du style château....pourquoi pas de la belle musique d'ambiance
5 out of 5
by A verified traveller

Good service

Posted 28-Oct-2014 on Hotels.com
Comfortable, smallish room, courteous, friendly staff. Great breakfast.
4 out of 5
for Everyone
by A verified traveller

Close to Southampton and Portsmouth

Posted 27-Oct-2014
Used as a stopover for business. Would use it again.